PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Bonanza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay

Ebay

1.9
Bonanza

Bonanza

Has Verified Representatives
1.7
Ebay
Bonanza

Ebay and Bonanza Overview

Total reviews
2386
534
Company responses
0
51
Issues resolved
9
0

Ebay and Bonanza Consumer Ratings

Rank
67 out of 306 in Auctions and Marketplaces category
93 out of 306 in Auctions and Marketplaces category
Customer service
59 in category
85 in category
Website
68 in category
100 in category
Exchange, Refund and Cancellation Policy
56 in category
70 in category
Diversity of Products or Services
62 in category
106 in category

Ebay and Bonanza Rating Details

Customer service
1.5 (537 reviews)
1.3 (191 reviews)
Reviewer's quote

I need customer service phone number so I can return to return them For an exchange..

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...No one answers in customer service. Once a recording and it was in spanish. Then it just hung up..

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Website
2.1 (462 reviews)
1.7 (171 reviews)
Reviewer's quote

...Really???? We are on a website programmed Into and run mostly by computers where anything can be changed. So this is not accurate. All of the above is completely factual and true...

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Hello my name is Charles Thompson III need help login to start my website Business on Bonanza. com..

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Exchange, Refund and Cancellation Policy
1.6 (456 reviews)
1.4 (153 reviews)
Reviewer's quote

Need account updated and l need a refund for a couple of items..

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...I was wondering when I get my item plus if I don't hear back then I like to have a full refund back. Take my business somewhere. Thanks for your time, Aaron..

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Diversity of Products or Services
2.4 (408 reviews)
1.8 (160 reviews)
Reviewer's quote

...I have contacted customer services for 7 times and every one of them promised to refund me on this amount which never seems to happen. I do think this is sale tax fraud that ebay is practicing that they charge tax for something that is not saled and keep the money for themself..

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...NOTHING! I finically reached the Seller, sent an email telling them it didn’t work and I wanted a refund! No response!!! Bonanza should not sell phony products from phony venders! Beware. BTW I ordered from the REAL Plexaderm and it did...

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Ebay and Bonanza Pros and Cons

Pros
  • Website appeared to show desirable items
  • Variety of available products
  • Price
  • No answer
  • No shipment
  • No pros
Cons
  • Customer service
  • Not feeling protected
  • Dishonest sellers tolerated
  • No customer service at all
  • Horrendous lack of customer service
  • Customer no service

Ebay and Bonanza Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

If i buy a chain and i dont like it can i return it?

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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5

I can't log into my account. Keep getting error. Logging in keep logging out complete

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Ebay and Bonanza Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

I purchased and item and I never got it. I contacted the seller who sold me the item through Bonanza and never got back...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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1

I ordered a product and it just never arrived. I went to the Bonanza website for help and the links just kept going in...

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Ebay and Bonanza Latest Reviews

Recent published reviews
No votes

I want to return an item but can't talk to nobody

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1.4

Order was placed April 15, 2020. Was able to track it until May 15 when it said it was "Handed over to airlines" in Shan...

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No votes

GET A PHONE NUMBER THAT LETS YOU TALK TO SOMEONE. THIS IS VERRRYYYY FRUSTRATING TRYING TO CONTACT YOUR SERVICE FOR...

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No votes

Phone info was in Spanish not English.

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Ebay and Bonanza Products and Services

Most reviewed product and services
  • Ebay Account (171 reviews)
  • Ebay Customer Care (148 reviews)
  • Ebay Marketplace (52 reviews)
  • Bonanza Shipping Service (137 reviews)
  • Bonanza Customer Care (43 reviews)
  • Bonanza Account (26 reviews)