PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ebay and Bonanza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ebay
Bonanza

Ebay and Bonanza Overview

Total reviews
1361
451
Company responses
0
0
Issues resolved
5
0

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1361 reviews. It is 910 reviews more than Bonanza received since Jul 18, 2011.

Ebay and Bonanza Consumer Ratings

Rank
63 out of 430 in Auctions and Marketplaces category
90 out of 430 in Auctions and Marketplaces category
Customer service
59 in category
67 in category
Exchange, Refund and Cancellation Policy
46 in category
56 in category
Website
60 in category
91 in category

According to consumer ratings and reviews, Ebay ranks 27 points higher in the Auctions and Marketplaces category than Bonanza. People gave Ebay 1.4 stars for Customer service criterion in Auctions and Marketplaces category and it is 102 points higher than the worst rated brand in this category. At the same time, Bonanza was rated 1.3 stars for Customer service criterion in this category and it is 94 points higher than the worst rated brand in this category. If we look at Exchange, Refund and Cancellation Policy criterion, than we see that Ebay has a higher rating than Bonanza. Regarding Website criterion, consumers gave Ebay 2.2 stars and it is 63% greater than other in category. Bonanza however was rated 1.7 stars and it is 56% worse than other in category.

Ebay and Bonanza Rating Details

Customer service
1.4 (303 reviews)
1.3 (168 reviews)
Reviewer's quote

Not good customer service in any way, this seller I hope will be banded an how am I suppose to feel good about doing business from this point on???? Let’s see what corporate has to say, let’s see if we matter or is it all about self and a dollar for EBay an some of the sellers. For the sellers on...

Poo

This is not a functional seller site no English on their voicemail second language Spanish no customer service no way would I join this and no way would I recommend consumers purchase here..

Murtaza
Exchange, Refund and Cancellation Policy
1.6 (267 reviews)
1.4 (139 reviews)
Reviewer's quote

The seller contacted me and stated it was the post office's error, offered to refund my shipping, but made it contingent upon me changing my review to a positive one. That isn't how ratings work. If the seller didn't agree with the rating, he or she could have replied to the negative review through...

Chris

...I offered a partial refund and they just booted me off the site with ZERO explanation. When I inquired they said, and I quote, "Due to security restrictions, our team is unable to provide further details involved with this action. " So that's that...

May M
Website
2.2 (257 reviews)
1.7 (147 reviews)
Reviewer's quote

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

Hello my name is Charles Thompson III need help login to start my website Business on Bonanza. com..

Raeghan

Ebay and Bonanza Pros and Cons

Pros
  • Website appeared to show desirable items
  • Access to consumers
  • Price
  • Worthless site
  • Worth less
  • Prices of merchandise
Cons
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected
  • Horrendous lack of customer service
  • No customer service at all
  • Customer no service

Ebay and Bonanza Most Positive Reviews

Top rated reviews
5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

5

If i buy a chain and i dont like it can i return it?

Ebay and Bonanza Most Critical Reviews

Lowest rated reviews
1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

1

I purchased and item and I never got it. I contacted the seller who sold me the item through Bonanza and never got back...

Ebay and Bonanza Latest Reviews

Recent published reviews
1

I made a purchase got a conformation email they charged my PayPal then erased my purchase and said there was a error in...

Read all 1361 reviews
1

Can someone one help me or not?

Read all 451 reviews

Ebay and Bonanza Products and Services

Most reviewed product and services
  • Ebay Account (160 reviews)
  • Ebay Customer Care (102 reviews)
  • Ebay Marketplace (43 reviews)
  • Bonanza Shipping Service (133 reviews)
  • Bonanza Customer Care (37 reviews)
  • Bonanza Account (26 reviews)