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Bonanza

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 107 TOTAL REVIEWS
  • $44.2K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Apparent ability to restrict searches by location 1
  • Ease of setting up an account 1
  • Found what my girlfriend liked 1
  • Worthless site 1

Customers don't like

  • Support or customer service3
  • Give canned responses to enquiries3
  • Being ripped off2
  • No support2
  • Money laundering2
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Ebay

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 1079 TOTAL REVIEWS
  • $780K CLAIMED LOSSES
  • $1.6K AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Exchange, Refund and Cancellation Policy
Turnaround Time
  • Honest seller 5
  • Website appeared to show desirable items 5
  • Access to consumers 4
  • Far trade 3
  • Variety of merchandise 3

Customers don't like

  • Customer service8
  • Dishonest sellers tolerated8
  • Mistreatment of sellers5
  • Not feeling protected4
  • No protection for sellers3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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