PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bonanza and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bonanza
Ebay

Bonanza and Ebay Overview

Total reviews
438
1351
Company responses
0
0
Issues resolved
0
5

Ebay was first mentioned on PissedConsumer on Sep 28, 2007 and since then this brand received 1351 reviews. It is 913 reviews more than Bonanza received since Jul 18, 2011.

Bonanza and Ebay Consumer Ratings

Rank
93 out of 475 in Auctions and Marketplaces category
77 out of 475 in Auctions and Marketplaces category
Customer service
72 in category
66 in category
Delivery Service
63 in category
25 in category
Website
96 in category
66 in category

According to consumer ratings and reviews, Ebay ranks 16 points higher in the Auctions and Marketplaces category than Bonanza. People gave Bonanza 1.3 stars for Customer service criterion in Auctions and Marketplaces category and it is 106 points higher than the worst rated brand in this category. At the same time, Ebay was rated 1.4 stars for Customer service criterion in this category and it is 112 points higher than the worst rated brand in this category. If we look at Delivery Service criterion, than we see that Ebay has a higher rating than Bonanza. Regarding Website criterion, consumers gave Bonanza 1.7 stars and it is 53% worse than other in category. Ebay however was rated 2.2 stars and it is 63% greater than other in category.

Bonanza and Ebay Rating Details

Customer service
1.3 (160 reviews)
1.4 (297 reviews)
Reviewer's quote

My account was cancelled, strill dont know why, noy even a answer of whyt it was cancelled, I has sales made and the informed the customer before me I just cant log . not even a notification or an answer, thats why i use the classics ebay and amazon . they dont even have a phone to call..

jorge s

i was a long time customer since 2017 and was good standing. Never had a problem until december 3 when I get an email in my email address stating "account suspended/terminated" their reason abusive return policy. I called explaining to them is not my fault some sellers items dont work or are not as...

Nohemi
Delivery Service
1.6 (141 reviews)
2.3 (176 reviews)
Reviewer's quote

...Scammer sent an invoice via UPS to serve as proof of delivery to convince my credit card company it was delivered. Stay away from Bonanza as they do not verify sellers or have any kind of buyer protection..

PissedConsumer1518879

Despite me following up why tracker is not being updated AND confirmation that seller has dropped it in eBay delivery chain, eBay referred me back to seller and despite me requesting the order, they ‘refunded’ me not sure if I will see the money. They have pre set responses and do NOT read...

Marelize L
Website
1.7 (138 reviews)
2.2 (251 reviews)
Reviewer's quote

Hello my name is Charles Thompson III need help login to start my website Business on Bonanza. com..

Raeghan

...falsified the item location but did nothing and this practice continues to this day, but Ebay fails to do anything about this fraud that is rampant on their website. I think this is something Ebay could accentual be sued over this because they have the ability to stop it but chose to look the other way because they know this would cut in to the overall sales as a lot of buyers would shop elsewhere if they knew it was coming from...

PissedConsumer1453616

Bonanza and Ebay Pros and Cons

Pros
  • Worthless site
  • Prices of merchandise
  • Worth less
  • Website appeared to show desirable items
  • Access to consumers
  • Price
Cons
  • Horrendous lack of customer service
  • Customer no service
  • Support scam sellers not clients
  • Customer service
  • Dishonest sellers tolerated
  • Not feeling protected

Bonanza and Ebay Most Positive Reviews

Top rated reviews
5

If i buy a chain and i dont like it can i return it?

5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

Bonanza and Ebay Most Critical Reviews

Lowest rated reviews
1

I purchased and item and I never got it. I contacted the seller who sold me the item through Bonanza and never got back...

1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

Bonanza and Ebay Latest Reviews

Recent published reviews

I’m trying to track my order #64254865

Read all 438 reviews
1.7

On the Nov 28, I have purchased a JBL Bluetooth speaker on the eBay.
Although Best-Buy provided a UPS tracking#, however,...

Read all 1351 reviews

Bonanza and Ebay Products and Services

Most reviewed product and services
  • Bonanza Shipping Service (131 reviews)
  • Bonanza Customer Care (35 reviews)
  • Bonanza Account (23 reviews)
  • Ebay Account (158 reviews)
  • Ebay Customer Care (101 reviews)
  • Ebay Marketplace (44 reviews)