PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bonanza and eBay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bonanza
1.5
eBay
2.0
Bonanza
eBay

Bonanza and eBay Overview

Total reviews 629 45754
Company responses 64 0
Issues resolved 2 529

Bonanza and eBay Consumer Ratings

Rank
210 out of 676 in Auctions and Marketplaces category
109 out of 676 in Auctions and Marketplaces category
Customer service
188 in category
100 in category
Website
195 in category
121 in category
Delivery Service
165 in category
83 in category
Diversity of Products or Services
197 in category
118 in category

Bonanza and eBay Rating Details

Customer service
1.2
(232 reviews)
1.6
(13728 reviews)
Reviewer's quote

...No answer for the customer service number and now receiving unsolicited emails that I will unsubscribe to. Didnt order the product because the website seemed sketchy..

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...Talked to two different people and the customer service agents had no idea how to help me and told me to make a new account..

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Website
1.7
(210 reviews)
2.1
(11601 reviews)
Reviewer's quote

Horrible website no way to contact anyone ridiculous Save your money I dont even know if this is a real store!!!..

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...Website doesnt actually give stated options to follow their recommended procedure to mark item as Sent and to enter tracking number. Email from EBay threatens to cancel my return request. Sends me around in endless circle of frustration!! Unlikely to shop EBay again after years of doing so..

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Delivery Service
1.6
(197 reviews)
2.1
(10758 reviews)
Reviewer's quote

Very complicated service and policies, i am Custmer since long but not satisfied with mobile app services and trading process..

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I didn't receive a package and instead of Ebay putting pressure on the merchant to file a grievance with the shipping company to investigate where the delivery service actually delivered my package. Ebay just went on the shipping parties word and stuck me with paying for merchandise I didn't...

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Diversity of Products or Services
1.7
(187 reviews)
2.3
(10615 reviews)
Reviewer's quote

I posted products to sell on Bonanza and three people purchased from me and I never got paid because bonanza took it all. I have to still send these customers what they paid for, after that, Im deleting bonanza:..

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Have requested a refund of postage for returned goods, which were not as described ! eBay customer services informed me that the seller can refund the postage via bank transfer back to my Mastercard ! Memorievshop claim they can only refund though PayPal which I do not have and they request I...

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Bonanza and eBay Pros and Cons

Pros
  • No shipment
  • No pros
  • No body is trying to fix the problem
  • No pros
  • Good prices
  • Convenient
Cons
  • No customer service at all
  • Support or customer service
  • Horrendous lack of customer service
  • Customer service
  • Yes
  • No customer service

Bonanza and eBay Most Positive Reviews

Top rated reviews
5

Got wrong size after using size chart to try and get the correct size. Came too big.

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5

The seller explain to me after I paid for the item that the item was not in working condition I try to get a refund but...

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5

I can't log into my account. Keep getting error. Logging in keep logging out complete

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5

Selling fee refund courtesy. Agent was helpful after many calls this time issue should be resolved in 1,2 days.

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Bonanza and eBay Most Critical Reviews

Lowest rated reviews
1

I needed to remove discount coupons on my booth. I asked 3 times and it all fell on a deaf ear they are just like eBay...

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1

I proceed to call the listed customer care number for ebay. it goes the automated message, never getting thru to a live...

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1

I keep getting scam calls and havent received my Starbucks coffee. Is that $100 down the drain! Im mad. Angry

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1

The costumer service is awful, I called a number 813'-726-**** that resulted in them trying to rob me from my bank...

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Bonanza and eBay Latest Reviews

Recent published reviews
No votes

I ordered 3 diamond art kits. The octopus is now completed. The adhesive is so wrinkled that it is showing through. I...

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3

Since I accidentally ordered that, and it was a true mistake on my part, I was really shocked because the seller had no...

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No votes

No my issue has Not been resolved. I need to return this item. What is the real phone number? I need my money refunded.

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No votes

They referred me to their web site for questions regarding my topic which wasn't about fraud . So I went to their web...

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