PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bonanza and Ebay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bonanza

Bonanza

Has Verified Representatives
1.7
Ebay

Ebay

1.8
Bonanza
Ebay

Bonanza and Ebay Overview

Total reviews 548 3128
Company responses 61 0
Issues resolved 1 16

Bonanza and Ebay Consumer Ratings

Rank
103 out of 318 in Auctions and Marketplaces category
88 out of 318 in Auctions and Marketplaces category
Customer service
94 in category
68 in category
Website
109 in category
76 in category
Delivery Service
69 in category
44 in category
Diversity of Products or Services
111 in category
76 in category

Bonanza and Ebay Rating Details

Customer service
1.3 (195 reviews)
1.4 (735 reviews)
Reviewer's quote

...I've been trying to contact Bonanza customer service via email and phone without success. The recording on their phone is in Spanish without an English choice available. I fear that I've been scammed and will not receive a refund...

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...NOBODY AT THE GENERAL CUSTOMER SERVICE NUMBER CAN HELP. WHY???? THEY ARE BLAMING EVERYTHING ON COVID..

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Website
1.7 (178 reviews)
2.1 (634 reviews)
Reviewer's quote

...I am a Seller on your website www. Bonanza. com I sent you many emails NO REPLY...

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The online balance checker does not work either on the website or on the mobile app. This is the 21st century I expect better than that from eBay. Get your *** together and fix the *** balance checker..

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Delivery Service
1.6 (170 reviews)
2 (503 reviews)
Reviewer's quote

Sent an e-mail to customer service got this response back from them: "Due to the limited number of flights into the US because of the Coronavirus, it is taking orders longer than usual to arrive. Some orders are also arriving in the United States but taking a lot of time for the US to enter them...

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...better buisness bureo im a disabled vet with ptsd bought thibgs since january that never even friggin showed up email me a number i can speak to a customer service rep about please thanks i served my country and you look into this nightmare for...

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Diversity of Products or Services
1.8 (163 reviews)
2.3 (577 reviews)
Reviewer's quote

Horrible services! I submitted my order on August, 26. My order still not shipped. I cant contact to Bonanza! No Ive didnt picked up the phone. I will cancel my order!

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... only put me off and put me off as if his customer/buyers issue did not matter to them because they were only worried about the cash theyre making off of fake products using eBay to sell, each and every time he has answered it has been something as petty as if you keep the controllers I will give you seven dollars back. Well, first what the heck am I supposed to do with these controllers literally we cannot use that that is exactl...

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Bonanza and Ebay Pros and Cons

Pros
  • No answer
  • No shipment
  • No pros
  • Buying
  • Variety of available products
  • Price
Cons
  • No customer service at all
  • Horrendous lack of customer service
  • Customer no service
  • Customer service
  • Corporate office is unreachable
  • Not feeling protected

Bonanza and Ebay Most Positive Reviews

Top rated reviews
5

If i buy a chain and i dont like it can i return it?

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5

i just make a purchase on eBay and clicked the payment link to go to PayPal. i was then asked for a password to sign in...

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5

I can't log into my account. Keep getting error. Logging in keep logging out complete

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5

I sold on their site for 6 months and sold about 6,000. Then my pages of listings started to disappear? I assume I...

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Bonanza and Ebay Most Critical Reviews

Lowest rated reviews
1

I purchased and item and I never got it. I contacted the seller who sold me the item through Bonanza and never got back...

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1

got an online opinion on this signed piece but I already had my suspicions. It is allegedly authenticated by Steven Zar...

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1

I ordered a product and it just never arrived. I went to the Bonanza website for help and the links just kept going in...

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1

My eBay customers have been receiving emails on eBay from Zipper68. These are unwelcome emails and they interfere with...

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Bonanza and Ebay Latest Reviews

Recent published reviews
No votes

Tracking number for this order ? Reply to shimpelample@gmail.com

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1.3

Several weeks ago placed orrder# 38805.to..youteckedin2012..money was taken from visa card..no product was ever sent, co...

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1

Horrible services! I submitted my order on August, 26. My order still not shipped. I cant contact to Bonanza! No Ive...

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2.3

Ebay did nothing but send me a form email stating that the negative feedback left for a seller was removed because it...

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Bonanza and Ebay Products and Services

Most reviewed product and services
  • Bonanza Shipping Service (137 reviews)
  • Bonanza Customer Care (44 reviews)
  • Bonanza Account (25 reviews)
  • Ebay Customer Care (184 reviews)
  • Ebay Account (184 reviews)
  • Ebay Marketplace (60 reviews)