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Bonanza

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $44.2K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.6
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Turnaround Time
  • Apparent ability to restrict searches by location 1
  • Ease of setting up an account 1
  • Found what my girlfriend liked 1
  • Worthless site 1

Customers don't like

  • Support or customer service3
  • Give canned responses to enquiries3
  • Being ripped off2
  • No support2
  • Money laundering2
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Dhgate

Auctions and Internet Stores
  • 17 ISSUES RESOLVED
  • 1817 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $335 AVERAGE LOSS
3.5
Customer service
Diversity of Products or Services
Website
Discounts and Special Offers
Turnaround Time
  • Customer service 38
  • Prices 18
  • Products 15
  • Price 14
  • Product diversity 13

Customers don't like

  • Customer service13
  • False tracking number8
  • No refund8
  • Deceitful tactics6
  • Shipping time5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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