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Megabus
BoltBus

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Megabus

Megabus

2.1
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2811 TOTAL REVIEWS
Rank
40 out of 616
in Transport category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    21724
  • SUCCESSFUL
    69%
  • AVG CALL DURATION
    02:57
  • ISSUES RESOLVED
    21%
Top Products and Services
2
1062 reviews
2.5
317 reviews
2.7
148 reviews
BoltBus

BoltBus

1.8
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 139 TOTAL REVIEWS
Rank
66 out of 616
in Transport category
Rating Details
Customer service
Product or Service Quality
Price Affordability
Exchange, Refund and Cancellation Policy
Website
Statistics of Customer Service Calls
  • TOTAL CALLS
    24
  • SUCCESSFUL
    79%
  • AVG CALL DURATION
    01:55
  • ISSUES RESOLVED
    0%
Top Products and Services
1.9
57 reviews
1.4
15 reviews
3.2
3 reviews

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Anonymous
#1331054

They're both horrible lately but at least Megabus never put my life at risk! They never allowed an old broken down bus to go out, knowing BG it had electrical problems.

They never stranded passengers in the middle of nowhere with lie after lie. If you are deciding take Megabus.

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