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Bolt Bus

Transport
  • 0 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $13.9K CLAIMED LOSSES
  • $734 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 3
  • Prices 2
  • Convenience 2
  • Usually the bolt bus has been on time 1
  • Safe travels 1

Customers don't like

  • Rude supervisor2
  • Late arrival2
  • Urine stench on the bus1
  • Rude driver1
  • Rude customer service1
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Viator

Travel Agencies
Has verified representatives
  • 10 ISSUES RESOLVED
  • 68 COMPANY RESPONSES
  • 268 TOTAL REVIEWS
  • $64.1K CLAIMED LOSSES
  • $641 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Easy to book 8
  • Ease of purchase 3
  • Viator is totally unreliable 2
  • Tours 2
  • Good tours 2

Customers don't like

  • Customer care8
  • Unresponsive6
  • Lack of service5
  • Customer service5
  • Slow customer service3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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