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Bolt Bus

Transport
  • 0 ISSUES RESOLVED
  • 92 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $84 AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Number of Destinations
  • Price 2
  • Convenience 1
  • Prices 1
  • Regretable 1
  • Safe travels 1

Customers don't like

  • Rebooking policy2
  • Customer service department2
  • Freezing inside and uncomfortable seats2
  • Rude driver1
  • Rude supervisor1
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Viator

Travel Agencies
Has verified representatives
  • 6 ISSUES RESOLVED
  • 68 COMPANY RESPONSES
  • 159 TOTAL REVIEWS
  • $23.2K CLAIMED LOSSES
  • $336 AVERAGE LOSS
2.6
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Number of Destinations
  • Easy to book 7
  • Ease of purchase 3
  • Ease of booking and detail 2
  • Tours 2
  • Good tours 2

Customers don't like

  • Customer service15
  • Customer care12
  • Unresponsive10
  • Customer service disaster area8
  • Terrible customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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