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Megabus

Transport
  • 4 ISSUES RESOLVED
  • 1105 TOTAL REVIEWS
  • $83.6K CLAIMED LOSSES
  • $267 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 15
  • Price range 12
  • Bus drivers seem to know the route well 5
  • Safe driving 4
  • Prices 3

Customers don't like

  • Poor customer service12
  • Refund policy10
  • Rude driver4
  • Poor and rude customer care service4
  • Late bus4
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Bolt Bus

Transport
  • 0 ISSUES RESOLVED
  • 101 TOTAL REVIEWS
  • $13.9K CLAIMED LOSSES
  • $734 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Number of Destinations
  • Price 3
  • Prices 2
  • Convenience 2
  • Usually the bolt bus has been on time 1
  • Safe travels 1

Customers don't like

  • Rude supervisor2
  • Late arrival2
  • Urine stench on the bus1
  • Rude driver1
  • Rude customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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Anonymous
#1331054

They're both horrible lately but at least Megabus never put my life at risk!They never allowed an old broken down bus to go out, knowing BG it had electrical problems.

They never stranded passengers in the middle of nowhere with lie after lie.If you are deciding take Megabus.