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Bolt Bus

Transport
  • 0 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $1.4K CLAIMED LOSSES
  • $84 AVERAGE LOSS
1.9
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Number of Destinations
  • Price 2
  • Convenience 1
  • Regretable 1

Customers don't like

  • Rebooking policy2
  • Customer service department2
  • Freezing inside and uncomfortable seats2
  • Rude driver1
  • Rude supervisor1
Delete
  • 3 ISSUES RESOLVED
  • 535 TOTAL REVIEWS
  • $190K CLAIMED LOSSES
  • $1.2K AVERAGE LOSS
1.5
Exchange, Refund and Cancellation Policy
Customer service
Website
Discounts and Special Offers
Number of Destinations
  • Low fares 6
  • Airport location 4
  • Flight attendant 4
  • It till new owner came 4
  • Getting off the plane 3

Customers don't like

  • Unacceptable customer service46
  • Useless employees10
  • Baggage fees9
  • Paying to change flights9
  • Charges7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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