PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Craftsman and Bolens as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Craftsman and Bolens Overview

Total reviews
Company responses
Issues resolved

Bolens was first mentioned on PissedConsumer on Jun 19, 2008 and since then this brand received 81 reviews. It is 16 reviews more than Craftsman received since Oct 8, 2007.

Craftsman and Bolens Consumer Ratings

77 out of 1546 in Equipment category
70 out of 656 in Landscaping and Gardening category
Product or Service Quality
62 in category
61 in category
117 in category
83 in category
Value for money
55 in category
54 in category

Craftsman and Bolens Rating Details

Product or Service Quality
2 (25 reviews)
1.4 (31 reviews)
Reviewer's quote

The M310 is an awful product. After 2 or 3 uses, the hinge pin slid out, causing the chute cover to not work correctly. The adjustable handle lock comes unlocked repeatedly...

Thomas F

...Took it to service it. Bad carb. 60...

John R
2.3 (24 reviews)
1.7 (24 reviews)
Reviewer's quote

...However, when I go the website and the part shows unavailable. When can I purchase one of these parts..

Andrew J

...Bolens' website has no email contact and their Facebook page does not allow comments. Obviously, they don't care about customer satisfaction. So I would advise that no one buy a Bolens product...

Value for money
2.5 (24 reviews)
1.4 (27 reviews)
Reviewer's quote

...Folks, save your money and time and shop elsewhere. I am sure there is a local store that sell Toro, Torybilt, Honda, etc. that will actually service you when it is needed...


I bought a bolens weedeater about four months ago it seemed to be pretty good for the money. The sixth time i went to use it the pull rope pulled out and will not go back in . A person would think for the money paid they would be built better !!!!! So all i can say is ( WHY ) Lesson learned..

Joseph W

Craftsman and Bolens Pros and Cons

  • Warranty plan
  • Warranty and pricing
  • Price
  • Price
  • Performance before the issue and weight
  • No pros
  • Terrible customer service and lack of response
  • Terrible customer service
  • Steering was horrible to turn and drive
  • Quality of blower is horrible and will not stay running
  • Quality and warranty service
  • Product that will not run or stay running

Craftsman and Bolens Most Positive Reviews

Top rated reviews

Craftsman lawn mower in general..Never ever had a problem with any mowers.I repair small engines for a living. They have...


Who is Bolens manufacturer.? And what country made at.....

Craftsman and Bolens Most Critical Reviews

Lowest rated reviews

I’m trying to replace tools but there is not phone number for Craftsman. They’re all for sears and sears employees are...


I bought a Bolens Bl 160 *** eater and after one summer of use it keeps flooding out. The carb adjustments are designed...

Craftsman and Bolens Latest Reviews

Recent published reviews

Sears has no tape measures in stock and Lowes wouldnt take it

Read all 65 reviews

Follow instructions but will not start. Frustration at all time high. This is a poor piece of equipment and Bolens...

Read all 81 reviews

Craftsman and Bolens Products and Services

Most reviewed product and services
  • Craftsman Lawn Mower (18 reviews)
  • Craftsman Snow Blower (5 reviews)
  • Craftsman String Trimmer (4 reviews)
  • Bolens Leaf Blower (16 reviews)
  • Bolens Bl110 String Trimmer (14 reviews)
  • Bolens Bl160 String Trimmer (9 reviews)