PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popeyes Louisiana Kitchen and Bojangles as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popeyes Louisiana Kitchen
Bojangles

Popeyes Louisiana Kitchen and Bojangles Overview

Total reviews
4517
515
Company responses
0
0
Issues resolved
15
2

Popeyes Louisiana Kitchen and Bojangles Consumer Ratings

Rank
66 out of 652 in Fast Food category
38 out of 652 in Fast Food category
Customer service
53 in category
39 in category
Quality of Food
38 in category
33 in category
Location
61 in category
23 in category
Price Affordability
62 in category
43 in category

Popeyes Louisiana Kitchen and Bojangles Rating Details

Customer service
1.6 (2165 reviews)
1.7 (235 reviews)
Reviewer's quote

...Your food is very good, but your customer service is horrible. Spend the time to train your employees. Judging from the reviews I've read, your management team is a very large part of the problem..

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...When this happens sometimes business locations close because the great customer service that was initially provided declined. The "quality of the food" is very good; except, for the "little biscuits". Great Staff, poor Management decisions...

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Quality of Food
2.3 (1999 reviews)
2.3 (213 reviews)
Reviewer's quote

Immediatley Lisa came running to the backline and she slammed the chicken down and said we dont serve this quality of food. Before I could even tell her I just walked over here and didnt serve it she was already yelling at me to the top of her lungs, like she does to everyone. When she was done I...

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Old food and long wait time..

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Location
2.6 (1959 reviews)
3.1 (207 reviews)
Reviewer's quote

Never once have I ever come here to this location and been able to get a fast food meal its never fast! The employee Are incredibly rude! I once waited 45 minutes for my order. Absolutely ridiculous! Do not ever go to the Popeyes at 14747 Lorraine Rd. , Cleveland! Not to mention they never get the...

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... does not honor any of your advertised specials When asking about the advertised specials they are extremely rude and hateful The sanitation practices of this location leaves a lot to be desired They were bagging up my order and the girl sat my bag on the floor to complete the bagging process The manager was standing right there when this occurred I have called in to the corporate office and...

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Price Affordability
2.6 (1946 reviews)
2.9 (209 reviews)
Reviewer's quote

Over priced food and really small portions. Ordered 3 large fries with my 16 pc meal and it was very little fries. More portions for the price..

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They said I could not get it for special price if I add cheese on it. I ordered two slices on the cheese for a dollar me and never received it in my bag The two hour dry chicken patties gave me the finishing touches. I called the store and was asked not to say *** on the phone so I will just never...

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Popeyes Louisiana Kitchen and Bojangles Pros and Cons

Pros
  • Food
  • Chicken
  • Taste
  • Good food
  • Fast sevice
  • No service
Cons
  • Customer service
  • Sevice attitude food
  • Service
  • Workers attitude
  • Way my oreder was handeled
  • Service

Popeyes Louisiana Kitchen and Bojangles Most Positive Reviews

Top rated reviews
5

I had a coupon for 8pc @ $6.99. Typically, you would receive 2- breast, 2 thighs, 2 legs, 2 wings. I asked for 3 breas...

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5

Twice i got a spicy chicken bisket its sringy like rubber bands and chewed like eating cartildge

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5

The Popeyes on stage road in Bartlett Tn has the best employees of any restaurant I have been in. I just had to...

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5

11/4/17 my name is elaine baker and i was a customer for the first time i will neveratend again firstthing a young...

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Popeyes Louisiana Kitchen and Bojangles Most Critical Reviews

Lowest rated reviews
1

This is the most poorly run fast food restaurant in Rohnert Park and probably Sonoma County. After spending 10 minutes...

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1

Bojangles in goose creek SC, absolutely horrible service. The cashier had has pants pasts his private parts, and then...

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1

Ordered the 16 (pieces) chicken meal but received only 10 pieces of chicken. Went right back to Popeyes after calling...

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1

When it first opened up it was great. Nice employees the food was fabulous could not have ask for it to be any better....

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Popeyes Louisiana Kitchen and Bojangles Latest Reviews

Recent published reviews
2.5

Popeyes food was not fresh nor did they have side items which I ordered chicken was really dry. After I waited in the...

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1

Old food after waiting for 15 minutes!

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No votes

Employees and Managers did not have on gloves or mask while serving food.

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No votes

My husband and I recently moved to Tucson, AZ we use to live in South Carolina. Wish that bojangles would extend their...

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Popeyes Louisiana Kitchen and Bojangles Products and Services

Most reviewed product and services
  • Popeyes Louisiana Kitchen Customer Care (845 reviews)
  • Popeyes Louisiana Kitchen Manager (609 reviews)
  • Popeyes Louisiana Kitchen Chicken (476 reviews)
  • Bojangles Customer Care (79 reviews)
  • Bojangles Drive-through (46 reviews)
  • Bojangles Manager (36 reviews)