PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about KFC and Bojangles as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

KFC
Bojangles

KFC and Bojangles Overview

Total reviews
2262
499
Company responses
0
0
Issues resolved
6
2

KFC and Bojangles Consumer Ratings

Rank
72 out of 648 in Fast Food category
41 out of 648 in Fast Food category
Customer service
50 in category
39 in category
Quality of Food
66 in category
33 in category
Location
64 in category
24 in category
Price Affordability
64 in category
41 in category

KFC and Bojangles Rating Details

Customer service
1.6 (990 reviews)
1.7 (229 reviews)
Reviewer's quote

Rude customer service and order wrong. I have been inside store previous times and was hard pressed to find a clean table. I figured drive thru only service shouldnt be an issue but boy howdy was I wrong..

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...When this happens sometimes business locations close because the great customer service that was initially provided declined. The "quality of the food" is very good; except, for the "little biscuits". Great Staff, poor Management decisions...

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Quality of Food
2 (926 reviews)
2.4 (206 reviews)
Reviewer's quote

...Please see the pictures for the quality of food served oh that's right, you don't allow pictures to be posted in your comments or reviews. don't worry...

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...This location is right off of the highway so I know they get good business but its awful! You never get fresh food. Its always whatever they cooked earlier or the day before. You always have to ask for cream and sugar as well as stirrers...

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Location
2.5 (903 reviews)
3.1 (201 reviews)
Reviewer's quote

...I have been to this location before when the dining room was open and I was hard pressed to find a clean table and the floor was dirty..

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...I visit this location many times and usually receive good service. Not so much today..

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Price Affordability
2.5 (884 reviews)
2.9 (202 reviews)
Reviewer's quote

...I would guess one reason is the price of the food. Ok never mind that for a minute. Let's talk about food quality...

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They said I could not get it for special price if I add cheese on it. I ordered two slices on the cheese for a dollar me and never received it in my bag The two hour dry chicken patties gave me the finishing touches. I called the store and was asked not to say *** on the phone so I will just never...

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KFC and Bojangles Pros and Cons

Pros
  • Good chicken
  • Zero at this point
  • Taste
  • Good food
  • Fast sevice
  • No service
Cons
  • Poor customer service
  • Worse customer service by the manager on duty
  • Staff attitude
  • Workers attitude
  • Way my oreder was handeled
  • Service

KFC and Bojangles Most Positive Reviews

Top rated reviews
5

Clean,good food but pot chicken?where the chicken ?

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5

Twice i got a spicy chicken bisket its sringy like rubber bands and chewed like eating cartildge

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5

went to KFC twice in two weeks and both times my ordered at the drive thru were wrong. Ask specifically not to put any w...

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5

11/4/17 my name is elaine baker and i was a customer for the first time i will neveratend again firstthing a young...

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KFC and Bojangles Most Critical Reviews

Lowest rated reviews
1

WE WENT TO THE PLACE IN NORTHAMPTON, MA, ON KING STREET AND ORDERED THE CHICKEN AND WAS TOLD THERE WAS NONE. WE WERE TO...

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1

Bojangles in goose creek SC, absolutely horrible service. The cashier had has pants pasts his private parts, and then...

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1

I went to pick up lunch for my working guys and went thru the drive thru. I ordered and asked how much would it be. The...

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1

When it first opened up it was great. Nice employees the food was fabulous could not have ask for it to be any better....

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KFC and Bojangles Latest Reviews

Recent published reviews
1.8

The horrible food we had delivered. The only thing worth eating was the chicken. The mashed potatoes was running cold...

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No votes

Bad order --- offered to replace at n/c

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1

This is the last time I will buy your Chicken and I will let everyone on FACEBOOK KNOW ABOUT THIS PLUS NO ONE ANSWERED...

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1

Ordered 3 combos tonite,&;;;;;;;;;;;;;; i had pintos & dirty rice for...

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KFC and Bojangles Products and Services

Most reviewed product and services
  • Kfc Customer Care (316 reviews)
  • Kfc Chicken (266 reviews)
  • Kfc Manager (181 reviews)
  • Bojangles Customer Care (79 reviews)
  • Bojangles Drive-through (46 reviews)
  • Bojangles Manager (36 reviews)