PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bodum and Oster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bodum
Oster

Bodum and Oster Overview

Total reviews
54
62
Company responses
0
0
Issues resolved
0
1

Oster was first mentioned on PissedConsumer on Jan 9, 2009 and since then this brand received 62 reviews. It is 8 reviews more than Bodum received since Jan 25, 2010.

Bodum and Oster Consumer Ratings

Rank
706 out of 4576 in E-commerce category
38 out of 262 in Kitchen and Cooking category
Customer service
425 in category
40 in category
Exchange, Refund and Cancellation Policy
368 in category
37 in category
Product or Service Quality
458 in category
38 in category

Bodum and Oster Rating Details

Customer service
1.1 (18 reviews)
1 (26 reviews)
Reviewer's quote

This was the Customer Service number on my Bodum product instructions pamphlet. I called and there was no mention of Bodum and they only said I might be eligible for an offer. They asked if someone in my house was over 50...

Emily S

...The company sells low quality products and does not care about its customers or repeat business..

Herman
Exchange, Refund and Cancellation Policy
1.1 (14 reviews)
1 (23 reviews)
Reviewer's quote

How their 1800 doesn't contact anyone

Kandice

Impossible task: all phone nbrs wrong but finally I managed to contact Newell service and after exchange of emails (our telephone is almost unreacheable, they said!) I was informed that they could do nothing about my request and should try to find the missing part elsewhere and ciao! Name:Edison...

Edison T
Product or Service Quality
1.1 (14 reviews)
1.2 (24 reviews)
Reviewer's quote

...Bodum knowingly sells faulty products to retailers 2. Retailers price new products on sale,clearance or marked down 3. Retailers price change voids manufactures warranty 4...

Decker P

The product is definitely of poor quality. I bought it because I thought that Oster were a good brand, however, it is the worst brand I've ever bought from, mainly because they don't even give you a reply, they don't give a damn to consumers!!!!! I sent a message more than a month ago, and a second...

Adriane O

Bodum and Oster Pros and Cons

Pros
  • Design
  • Innovative products
  • Great design
  • Any
Cons
  • Poor customer service
  • Very poor over all
  • Poor quality
  • Sitting on hold for hours
  • Customer service
  • Defective products lack of customer service

Bodum and Oster Most Positive Reviews

Top rated reviews
3.3

I have purchased a number of these mugs mostly because of their beautiful 'design' - they make the perfect gift....

5

Hi,my name is purnima shah.when I got married in 1979,we got Oster blender in a wedding gift. Same blender i am still...

Bodum and Oster Most Critical Reviews

Lowest rated reviews
1

Bodum Water Kettle – malfunction: super-hot grip and the company is not taking it back without a receipt.
I got married...

1

It lights up but it won't turn on and off in time won't change

Bodum and Oster Latest Reviews

Recent published reviews
1

I have a faulty blender, and was dealt with in an appalling manor by the Manager Chris Wardman.

Read all 54 reviews

I plugged my facia massager and it no longer works. Ive been using it for about a month before it stopped.

Read all 62 reviews

Bodum and Oster Products and Services

Most reviewed product and services
  • Bodum Customer Care (10 reviews)
  • Bodum Shipping Service (5 reviews)
  • Bodum Coffee Maker (4 reviews)
  • Oster Blender (10 reviews)
  • Oster Roaster Oven (7 reviews)
  • Oster Oven (7 reviews)