PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bodum and Members Mark as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bodum
Members Mark

Bodum and Members Mark Overview

Total reviews
63
204
Company responses
0
0
Issues resolved
0
2

Bodum and Members Mark Consumer Ratings

Rank
771 out of 3050 in E-commerce category
10 out of 167 in Household Essentials category
Customer service
461 in category
8 in category
Product or Service Quality
488 in category
18 in category
Exchange, Refund and Cancellation Policy
372 in category
6 in category
Website
576 in category
12 in category

Bodum and Members Mark Rating Details

Customer service
1 (23 reviews)
2.8 (54 reviews)
Reviewer's quote

...I have emailed repeatedly, looked everywhere on their website for customer service, phone number, etc. Nothing. So they have literally stolen $29...

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...We contacted the store and the customer service associate graciously offered to return our money. We were glad that we were able to obtain our refund. However, we won't be purchasing this brand of fish any more...

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Product or Service Quality
1.1 (19 reviews)
2.5 (61 reviews)
Reviewer's quote

Horrible customer service. We have pictures of the rusted body, and glass if chambord French press, and they deny this is possible (we agree, we have never seen rust stains on glass before), then in the same sentence state that because its been over a year since purchase, they are not liable. They...

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...I hope the company can figure this error out and make it so all the diapers are of good quality..

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Exchange, Refund and Cancellation Policy
1.2 (19 reviews)
3 (43 reviews)
Reviewer's quote

I ordered online, received confirmation, my account was charged and when they were unable to deliver my order they never refunded me! Customer service is unreachable and when i'm "lucky" enough to get their attention they just say they won't refund me until the products I've ordered are back at the...

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...I was as it a refund thank you..

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Website
1.6 (17 reviews)
3 (45 reviews)
Reviewer's quote

Phone number is bogus!! Can not get a hold of any one to ask of a specific item, which shows up on their website...

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...Everyday I check out the website to see if the paper is in stock and it's not. I do a random search for paper towels and low and behold, I find rolls are being sold for 1. 99 each and 8...

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Bodum and Members Mark Pros and Cons

Pros
  • Design
  • Simple
  • Great design
  • Like the product quality you usually have
  • Price and bulk
  • How the diapers fit
Cons
  • Poor customer service
  • Very poor over all
  • Build quality
  • Quality of product
  • Product quality
  • Way it all crumbled

Bodum and Members Mark Most Positive Reviews

Top rated reviews
3.3

I have purchased a number of these mugs mostly because of their beautiful 'design' - they make the perfect gift....

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5

Evidently the quality control is asleep at the wheel ! I had previously purchased the same bags, and this is purchase #2...

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No votes
5

why you do not sell the proforce *** at Sam's.

Howard Cross
919 818 6138
7000 ogburn farms rd
Willow Springs nc...

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Bodum and Members Mark Most Critical Reviews

Lowest rated reviews
1

Bodum Water Kettle – malfunction: super-hot grip and the company is not taking it back without a receipt.
I got married...

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1

I have a fifty four inch grill that I built a summer kitchen around several years ago, including granite counter tops...

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1

I had 2 tea pots in a last year and a half and both were cracked by hot water( I was sure this is ment to be for brewing...

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1

I purchased a grill during the Thanksgiving sale. Of course I did not put it together until it got warm. While putting...

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Bodum and Members Mark Latest Reviews

Recent published reviews
No votes

I cant find anyway to return a new product that was delivered broken.

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No votes

Bought a members mark grill fir my dad at sams club it had a sighn saying they wouls assemble the grill which was a lie...

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2.3

We had a simple customer support request - we wanted to buy a replacement part, it was out of stock, and we wanted to...

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1.1

My purchase was missing parts

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Bodum and Members Mark Products and Services

Most reviewed product and services
  • Bodum Customer Care (11 reviews)
  • Bodum Shipping Service (5 reviews)
  • Bodum Coffee Maker (4 reviews)
  • Members Mark Bacon (9 reviews)
  • Members Mark Trash Bag (8 reviews)
  • Members Mark Milk (8 reviews)