PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bodum and Members Mark as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bodum
Members Mark

Bodum and Members Mark Overview

Total reviews
54
168
Company responses
0
0
Issues resolved
0
1

Members Mark was first mentioned on PissedConsumer on Mar 15, 2012 and since then this brand received 168 reviews. It is 114 reviews more than Bodum received since Jan 25, 2010.

Bodum and Members Mark Consumer Ratings

Rank
704 out of 4572 in E-commerce category
5 out of 222 in Household Essentials category
Customer service
421 in category
4 in category
Exchange, Refund and Cancellation Policy
365 in category
3 in category
Product or Service Quality
455 in category
10 in category

Bodum and Members Mark Rating Details

Customer service
1.1 (18 reviews)
3 (45 reviews)
Reviewer's quote

This was the Customer Service number on my Bodum product instructions pamphlet. I called and there was no mention of Bodum and they only said I might be eligible for an offer. They asked if someone in my house was over 50...

Emily S

...Sam's Club has excellent customer service, but I will NEVER purchase a large Member's Mark item again! This poor service is unacceptable!..

Laura S
Exchange, Refund and Cancellation Policy
1.1 (14 reviews)
3.2 (33 reviews)
Reviewer's quote

How their 1800 doesn't contact anyone

Kandice

Member's Mark White Plastic Spoons (600 ct.)Item # 195027The design has changed, hard to use it for soup, i have to buy a diff spoon for soup. I hope they can bring it back to previous design.

Pamela D
Product or Service Quality
1.1 (14 reviews)
2.6 (51 reviews)
Reviewer's quote

...Bodum knowingly sells faulty products to retailers 2. Retailers price new products on sale,clearance or marked down 3. Retailers price change voids manufactures warranty 4...

Decker P

...This was a relatively new package already placed in an air tight container with well over half of the product still left. We were forced to dispose of it for the second time. Will not be buying this again!!..

Mrs. A

Bodum and Members Mark Pros and Cons

Pros
  • Design
  • Innovative products
  • Great design
  • Like the product quality you usually have
  • Price and bulk
  • How the diapers fit
Cons
  • Poor customer service
  • Very poor over all
  • Poor quality
  • Quality of product
  • Product quality
  • Way it all crumbled

Bodum and Members Mark Most Positive Reviews

Top rated reviews
3.3

I have purchased a number of these mugs mostly because of their beautiful 'design' - they make the perfect gift....

5

Evidently the quality control is asleep at the wheel ! I had previously purchased the same bags, and this is purchase #2...

Bodum and Members Mark Most Critical Reviews

Lowest rated reviews
1

Bodum Water Kettle – malfunction: super-hot grip and the company is not taking it back without a receipt.
I got married...

1

I have a fifty four inch grill that I built a summer kitchen around several years ago, including granite counter tops...

Bodum and Members Mark Latest Reviews

Recent published reviews
1

I have a faulty blender, and was dealt with in an appalling manor by the Manager Chris Wardman.

Read all 54 reviews
3.6

The MM men’s jeans made a couple of years ago were much better than the crap they sell today. Very disappointed. To...

Read all 168 reviews

Bodum and Members Mark Products and Services

Most reviewed product and services
  • Bodum Customer Care (10 reviews)
  • Bodum Shipping Service (5 reviews)
  • Bodum Coffee Maker (4 reviews)
  • Members Mark Bacon (9 reviews)
  • Members Mark Milk (7 reviews)
  • Members Mark Grill (7 reviews)