PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bodum and FRAM as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.


Bodum and FRAM Overview

Total reviews
Company responses
Issues resolved

Bodum was first mentioned on PissedConsumer on Jan 25, 2010 and since then this brand received 54 reviews. It is 48 reviews more than FRAM received since May 29, 2011.

Bodum and FRAM Consumer Ratings

706 out of 4576 in E-commerce category
215 out of 1820 in Equipment category
Customer service
425 in category
160 in category
Product or Service Quality
458 in category
154 in category
Exchange, Refund and Cancellation Policy
368 in category
61 in category

Bodum and FRAM Rating Details

Customer service
1.1 (18 reviews)
1 (3 reviews)
Reviewer's quote

This was the Customer Service number on my Bodum product instructions pamphlet. I called and there was no mention of Bodum and they only said I might be eligible for an offer. They asked if someone in my house was over 50...

Emily S

...I was a 30 year FRAM customer and have never had any problems with their products until this incident. When I contacted FRAM about getting a refund for the defective filter and wasted oil ($43) and cleanup material, they instead offered just a replacement filter. Extremely substandard response...

Product or Service Quality
1.1 (14 reviews)
1 (3 reviews)
Reviewer's quote

...Bodum knowingly sells faulty products to retailers 2. Retailers price new products on sale,clearance or marked down 3. Retailers price change voids manufactures warranty 4...

Decker P

These filters are complete garbage. I have changed my own oil since i was 16 and never had an issue with the filter leaking from the body. Its not even worth going through the *** wirh getting my money back.. *** you FRAM!

Johnathon B
Exchange, Refund and Cancellation Policy
1.1 (14 reviews)
1.7 (3 reviews)
Reviewer's quote

How their 1800 doesn't contact anyone


Got nowhere!!! At this point I'm outraged that they put this much stupidity into a brand I once trusted, and frustrated I have to be inconveinanced to get a refund, but happy that MOTORCRAFT has one for my truck that slides right in and no headache afterwards. Never will I buy Fram again. It wasn't...


Bodum and FRAM Pros and Cons

  • Design
  • Innovative products
  • Great design
No votes
  • Poor customer service
  • Very poor over all
  • Poor quality
No votes

Bodum and FRAM Most Positive Reviews

Top rated reviews

I have purchased a number of these mugs mostly because of their beautiful 'design' - they make the perfect gift....

No votes

Bodum and FRAM Most Critical Reviews

Lowest rated reviews

Bodum Water Kettle – malfunction: super-hot grip and the company is not taking it back without a receipt.
I got married...


These filters are complete garbage. I have changed my own oil since i was 16 and never had an issue with the filter...

Bodum and FRAM Latest Reviews

Recent published reviews

I have a faulty blender, and was dealt with in an appalling manor by the Manager Chris Wardman.

Read all 54 reviews

Man that is horrible! I don't have a car any more, but I know a lot that do. I will pass this on, believe me. One time...

Read all 6 reviews

Bodum and FRAM Products and Services

Most reviewed product and services
  • Bodum Customer Care (10 reviews)
  • Bodum Shipping Service (5 reviews)
  • Bodum Coffee Maker (4 reviews)
  • Fram Oil Filter (3 reviews)