PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bodum and FRAM as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bodum
FRAM

Bodum and FRAM Overview

Total reviews 69 7
Company responses 0 0
Issues resolved 1 0

Bodum and FRAM Consumer Ratings

Rank
744 out of 3114 in E-commerce category
259 out of 937 in Equipment category
Customer service
483 in category
187 in category
Product or Service Quality
524 in category
185 in category
Exchange, Refund and Cancellation Policy
402 in category
83 in category
Website
618 in category
236 in category

Bodum and FRAM Rating Details

Customer service
1 (28 reviews)
1 (3 reviews)
Reviewer's quote

...No response from customer service. DO NOT PATRONIZE..

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...I was a 30 year FRAM customer and have never had any problems with their products until this incident. When I contacted FRAM about getting a refund for the defective filter and wasted oil ($43) and cleanup material, they instead offered just a replacement filter. Extremely substandard response...

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Product or Service Quality
1.1 (22 reviews)
1 (3 reviews)
Reviewer's quote

...link to the company website (and again, no mention of plastic the verbiage) and I ordered - they have refused to accept return - very misleading - garbage product - garbage customer service - garbage...

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These filters are complete garbage. I have changed my own oil since i was 16 and never had an issue with the filter leaking from the body. Its not even worth going through the *** wirh getting my money back.. *** you FRAM!

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Exchange, Refund and Cancellation Policy
1.1 (22 reviews)
1.7 (3 reviews)
Reviewer's quote

I ordered online, received confirmation, my account was charged and when they were unable to deliver my order they never refunded me! Customer service is unreachable and when i'm "lucky" enough to get their attention they just say they won't refund me until the products I've ordered are back at the...

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Got nowhere!!! At this point I'm outraged that they put this much stupidity into a brand I once trusted, and frustrated I have to be inconveinanced to get a refund, but happy that MOTORCRAFT has one for my truck that slides right in and no headache afterwards. Never will I buy Fram again. It wasn't...

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Website
1.6 (19 reviews)
1 (3 reviews)
Reviewer's quote

...in the search for "Bodum Customer Service Number" Both of these wrong numbers are also posted as Customer Service numbers for Bodum on this Pissed Customer website as well. Where is the quality assurance, peoole??? I sent another message to Bodum today because want replacements for the broken items Bodum sent me. It looks like I'm probably going to have to start an investigation through...

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No items

Bodum and FRAM Pros and Cons

Pros
  • Design
  • Simple
  • Great design
  • Cheap
Cons
  • Poor customer service
  • Very poor over all
  • Terrible customer services
  • Cheap

Bodum and FRAM Most Positive Reviews

Top rated reviews
3.3

I have purchased a number of these mugs mostly because of their beautiful 'design' - they make the perfect gift....

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No votes
No votes
No votes

Bodum and FRAM Most Critical Reviews

Lowest rated reviews
1

Bodum Water Kettle – malfunction: super-hot grip and the company is not taking it back without a receipt.
I got married...

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1

These filters are complete garbage. I have changed my own oil since i was 16 and never had an issue with the filter...

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1

I had 2 tea pots in a last year and a half and both were cracked by hot water( I was sure this is ment to be for brewing...

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1.5

Purchased this Fram oil filter to do an oil change on my 2008 Ford F-450 Superduty 6.4L. The Fram model# CH9549 I...

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Bodum and FRAM Latest Reviews

Recent published reviews
No votes

I wish to buy a glass replacement beaker and asked for the dimensions of the 45 ounce beaker and was directed to pay £5...

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No votes

Oil filter ph10060 is wrong it will not fit truck , it is marked ph10060 but it is not , its to small will not screw on...

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1

I had some telemarketer come on and asked me or attempted to ask me a bazillion questions and I had no interest in what...

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No votes

Man that is horrible! I don't have a car any more, but I know a lot that do. I will pass this on, believe me. One time...

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Bodum and FRAM Products and Services

Most reviewed product and services
  • Bodum Customer Care (12 reviews)
  • Bodum Shipping Service (5 reviews)
  • Bodum Coffee Maker (4 reviews)
  • Fram Oil Filter (3 reviews)