PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Xpo Logistics and Bobs Discount Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Xpo Logistics
Bobs Discount Furniture

Xpo Logistics and Bobs Discount Furniture Overview

Total reviews
321
1932
Company responses
0
0
Issues resolved
0
9

Xpo Logistics and Bobs Discount Furniture Consumer Ratings

Rank
264 out of 1036 in Transportation and Logistics category
289 out of 1499 in Furniture and Decor category
Customer service
157 in category
218 in category
Reliability
121 in category
202 in category
Product or Service Quality
162 in category
242 in category
Value for money
151 in category
252 in category

Xpo Logistics and Bobs Discount Furniture Rating Details

Customer service
1.1 (188 reviews)
1.5 (455 reviews)
Reviewer's quote

Xpo company allows there employees not to wear a mask during Covid 19 restrictions supervisors are horrible they dont care about anything but a pay check poor customer service with Vernon location ..

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...Customer service is a absolute joke. If you call you will wait an hour to talk to someone. They are so used to dealing with unsatisfied customers they will just hang up on you..

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Reliability
1 (162 reviews)
1.4 (379 reviews)
Reviewer's quote

NWas supposed to deliver my refrigerator. Late, called said it wasnt on truck from Lowes, called Lowes was definitely on truck. Called back told me it was cancelled.. hung up on called back again.. cant find my refrigerator .. Lowes is trying to call manager. Nothing!

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In January 2020, we bought a black leather L shaped sectional from bobs after much research on size, material, durability, etc. Went to the Madison WI store and purchased the sectional, was talked into their "Goof Proof" insurance because this was the last available piece in this style so would...

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Product or Service Quality
1 (154 reviews)
1.6 (400 reviews)
Reviewer's quote

...com Services LLC. The equipment was not initially available due to supply shortages associated with the pandemic. When the equipment became available, Amazon Services immediately fulfilled its promise and shipped the equipment...

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From Bob's two days after delivery it broke i contacted customer service tech came early and i missed the appointment i called and rescheduled and the virus happened. After 2 months of living with books under my sectional when things opened up i called and the tech came back out determined he was...

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Value for money
1.1 (133 reviews)
1.8 (344 reviews)
Reviewer's quote

3 seperate occasions of no shows stating we were not home ect. Um it's a quarentine, we cannot leave. The girl I spoke with(said her name was Tiffany) was super rude and hung up because she did not want to explain why nobody showed up 3 seperate times. When I asked for a supervisor, she stated she...

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...trying to wait till my warranty run out but I'm going to have to do a civil suit I sent tons of picture to them I did everything nothing they took all my money and never replacement repair or refund me and I'm still holding them dam rail scratching up wall and falling on *** they never came to pick them up all the lies I guess I start my civil sue now cause BOB IS THE WORST EVER NEVER...

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Xpo Logistics and Bobs Discount Furniture Pros and Cons

Pros
  • Horrendous
  • Unbelievably confusing and disorganized
  • Rediculous
  • Great sales team
  • Movers
  • Furniture
Cons
  • Lack of responsibility
  • Lack of communication
  • Unreliable
  • Customer service
  • Delivery service
  • Service

Xpo Logistics and Bobs Discount Furniture Most Positive Reviews

Top rated reviews
5

I'm checking to see if our company is setup as a carrier and to get access to loadboard

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5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

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5

Not pissed just finding about employment

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5

I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!!...

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Xpo Logistics and Bobs Discount Furniture Most Critical Reviews

Lowest rated reviews
1

I haven't seen a more pathetic delivery service than that offered by Ikea in partnership with XPO service. I paid 80$...

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1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

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1

We purchased a washer and dryer unit from Lowes. Simple you should think.
First let me say... I discovered delivery an...

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1

Buyer beware. When I purchased my living room set I couldn't be happier. notice how all reviews that are good are on...

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Xpo Logistics and Bobs Discount Furniture Latest Reviews

Recent published reviews
1

Xpo company allows there employees not to wear a mask during Covid 19 restrictions supervisors are horrible they dont...

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1.2

I ordered a bedroom set 4 months ago and still do not have all of it. They have delivered furniture every 2 weeks and...

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1

NWas supposed to deliver my refrigerator. Late, called said it wasnt on truck from Lowes, called Lowes was definitely...

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No votes

After owning the Malibu queen sleep chofa less than two months mattress was wet with black spots on the underside....

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Xpo Logistics and Bobs Discount Furniture Products and Services

Most reviewed product and services
  • Xpo Logistics Delivery Service (178 reviews)
  • Xpo Logistics Home Delivery Service (43 reviews)
  • Xpo Logistics Vehicle Driver (28 reviews)
  • Bobs Discount Furniture Furniture Set (394 reviews)
  • Bobs Discount Furniture Sofa (232 reviews)
  • Bobs Discount Furniture Delivery Service (181 reviews)