PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bobs Discount Furniture and Xpo Logistics as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bobs Discount Furniture
Xpo Logistics

Bobs Discount Furniture and Xpo Logistics Overview

Total reviews
1887
269
Company responses
0
0
Issues resolved
9
0

Bobs Discount Furniture was first mentioned on PissedConsumer on Jan 26, 2008 and since then this brand received 1887 reviews. It is 1618 reviews more than Xpo Logistics received since Jun 30, 2015.

Bobs Discount Furniture and Xpo Logistics Consumer Ratings

Rank
265 out of 2130 in Furniture and Decor category
249 out of 1689 in Transportation and Logistics category
Customer service
204 in category
149 in category
Staff
155 in category
125 in category
Product or Service Quality
221 in category
151 in category

Bobs Discount Furniture and Xpo Logistics Rating Details

Customer service
1.5 (435 reviews)
1.1 (154 reviews)
Reviewer's quote

Then I called customer service and they said send pictures of it. They looked at it and said "We are very sorry to hear of the concerns with your furniture. Unfortunately, the concern you are reporting is not consistent with a factory defect covered under your manufacturing warranty due to there...

STANLEY J

...Customer service told me the delivery is this day and now I get a call saying they don't even deliver that day. They don't call when they don't make it and take DAYS for a response. Will never not recommend them enough..

PissedConsumer1730242
Staff
2 (381 reviews)
1.1 (138 reviews)
Reviewer's quote

I hate this store and will never recommend this to anyone ever staff and management sucked and will not help you in any way i will continue to do bad reviews for this company insted of buying my moms bed and mattress herevi went else where please don't buy from this company its there word against...

Diana T

...and the customer service staff beyond unprofessional. I’d say more like ghetto and/or ratchet. Same exact story and everyone else ..

Heather G
Product or Service Quality
1.6 (378 reviews)
1 (124 reviews)
Reviewer's quote

GreetingsI recently purchased the Mystic Bay bedroom set from your Hunt Valley store. I’ve been in your store several time but I’ve never taken advantage of the candy/ice cream section. This particular time I sampled the jellybeans and a couple pieces of hard candy. Let me tell you, I have never...

Kejuan

Sorriest delivery company I’ve dealt with in my 69 years on earth. You can’t get them to check and see where your delivery is and say they will email the driver. What the *** is a delivery driver doing reading emails and driving. This is the second time I’ve been left hanging, next time I’ve got a...

James I

Bobs Discount Furniture and Xpo Logistics Pros and Cons

Pros
  • Great sales team
  • Movers
  • Furniture
  • Horrendous
  • Unbelievably confusing and disorganized
  • Rediculous
Cons
  • Customer service
  • Delivery service
  • Service
  • Lack of responsibility
  • Very poor customer service
  • Not being responsible to call to reschedule

Bobs Discount Furniture and Xpo Logistics Most Positive Reviews

Top rated reviews
5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

5

I'm checking to see if our company is setup as a carrier and to get access to loadboard

Bobs Discount Furniture and Xpo Logistics Most Critical Reviews

Lowest rated reviews
1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

1

I haven't seen a more pathetic delivery service than that offered by Ikea in partnership with XPO service. I paid 80$...

Bobs Discount Furniture and Xpo Logistics Latest Reviews

Recent published reviews
5

Greetings
I recently purchased the Mystic Bay bedroom set from your Hunt Valley store. I’ve been in your store several ti...

Read all 1887 reviews
1

Delivery personnel showed up with NONE of the installation kits for the three appliances ordered. Had to make a return...

Read all 269 reviews

Bobs Discount Furniture and Xpo Logistics Products and Services

Most reviewed product and services
  • Bobs Discount Furniture Furniture Set (392 reviews)
  • Bobs Discount Furniture Sofa (231 reviews)
  • Bobs Discount Furniture Delivery Service (181 reviews)
  • Xpo Logistics Delivery Service (142 reviews)
  • Xpo Logistics Home Delivery Service (36 reviews)
  • Xpo Logistics Customer Care (10 reviews)