Bobs Discount Furniture vs West Elm

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Bobs Discount Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 1480 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Great sales team 15
  • Furniture 7
  • Decent price 5
  • Movers 4
  • Salesman 4

Customers don't like

  • Customer service28
  • Delivery service24
  • Being lied to18
  • Managers response to my concern8
  • Service5

Products by Bobs Discount Furniture

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West Elm

Furniture and Decor
  • 4 ISSUES RESOLVED
  • 443 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $877 AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Design aesthetic 9
  • Design 6
  • Merchandise 6
  • Product design 5
  • Style and design 3

Customers don't like

  • Customer service35
  • Late delivery13
  • Delivery11
  • Delivery time frame10
  • Lack of action to fix the problem10

Products by West Elm

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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