PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Urban Ladder and Bobs Discount Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Urban Ladder
Bobs Discount Furniture

Urban Ladder and Bobs Discount Furniture Overview

Total reviews
0
1948
Company responses
0
0
Issues resolved
0
9

Urban Ladder and Bobs Discount Furniture Consumer Ratings

Rank
1322 out of 1516 in Furniture and Decor category
293 out of 1516 in Furniture and Decor category
Customer service
No votes
217 in category
Product or Service Quality
No votes
238 in category
Reliability
No votes
199 in category
Exchange, Refund and Cancellation Policy
No votes
210 in category

Urban Ladder and Bobs Discount Furniture Rating Details

Customer service
No votes
1.5 (463 reviews)
Reviewer's quote

No items

Bob's customer service is the worst that I've ever dealt with. After delivering a defective couch, they needed to exchange it. And things are presently slowed down, which is understandable...

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Product or Service Quality
No votes
1.6 (407 reviews)
Reviewer's quote

No items

When the representative began filing your service request, she read a disclaimer that stated she would be asking you for specific information regarding the damages you were reporting, the information you provided her would determine the eligibility and once the information had been processed, it...

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Reliability
No votes
1.4 (384 reviews)
Reviewer's quote

No items

Purchased 5 year goof protection and put in a claim. The warranty explained by the sales person that if item is no longer in stock that items will be replaced with new item. I purchased a dining room SET. The table has started to peel and is not fixable. They no longer sell the set that they...

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Exchange, Refund and Cancellation Policy
No votes
1.4 (381 reviews)
Reviewer's quote

No items

My delivery was late they told me they was going to refill my delivery charge I had to go through *** and high waters just to get them to activate the refund and now I have to wait another three to five business days this is unacceptable y'all can come get the bed and give me all of my money back...

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Urban Ladder and Bobs Discount Furniture Pros and Cons

Pros
No votes
  • Great sales team
  • Movers
  • Furniture
Cons
No votes
  • Customer service
  • Delivery service
  • Poor quality

Urban Ladder and Bobs Discount Furniture Most Positive Reviews

Top rated reviews
No votes
5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

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No votes
5

I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!!...

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Urban Ladder and Bobs Discount Furniture Most Critical Reviews

Lowest rated reviews
No votes
1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

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No votes
1

Buyer beware. When I purchased my living room set I couldn't be happier. notice how all reviews that are good are on...

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Urban Ladder and Bobs Discount Furniture Latest Reviews

Recent published reviews
No votes
No votes

My name is Ana Miguel and my sister purchased me a sofa bed before the Covid-19. Here we are on 8/13/2020 and my spring...

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No votes
No votes

Lack of resolution to get a simple inexpensive part replaced

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Urban Ladder and Bobs Discount Furniture Products and Services

Most reviewed product and services
No votes
  • Bobs Discount Furniture Furniture Set (394 reviews)
  • Bobs Discount Furniture Sofa (234 reviews)
  • Bobs Discount Furniture Delivery Service (183 reviews)