PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about The Dump and Bobs Discount Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Dump
Bobs Discount Furniture

The Dump and Bobs Discount Furniture Overview

Total reviews
141
1936
Company responses
0
0
Issues resolved
0
9

The Dump and Bobs Discount Furniture Consumer Ratings

Rank
353 out of 1502 in Furniture and Decor category
291 out of 1502 in Furniture and Decor category
Customer service
278 in category
218 in category
Product or Service Quality
281 in category
240 in category
Exchange, Refund and Cancellation Policy
297 in category
211 in category
Delivery Service
211 in category
264 in category

The Dump and Bobs Discount Furniture Rating Details

Customer service
1.3 (58 reviews)
1.5 (457 reviews)
Reviewer's quote

...I've called, emailed, and sent chat messages to customer service numerous times and do not receive any response or delivery date. I would like my furniture delivery to be scheduled and executed ASAP..

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...Customer service is a absolute joke. If you call you will wait an hour to talk to someone. They are so used to dealing with unsatisfied customers they will just hang up on you..

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Product or Service Quality
1.5 (54 reviews)
1.6 (401 reviews)
Reviewer's quote

We have to roll uphill to reach each other in the middle and the mattress is not comfortable any longer in different positions and is impacting my sleep quality and I wake with back pain each morning for the pst couple weeks. I found no way to actually reach the company as their message system...

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When the representative began filing your service request, she read a disclaimer that stated she would be asking you for specific information regarding the damages you were reporting, the information you provided her would determine the eligibility and once the information had been processed, it...

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Exchange, Refund and Cancellation Policy
1.1 (44 reviews)
1.4 (376 reviews)
Reviewer's quote

...I was told the store would take my money and I would likely wait over 2 months only to receive a refund and no sofa. They told me this has happened to customers many times. I reluctantly agreed to purchase the set...

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My delivery was late they told me they was going to refill my delivery charge I had to go through *** and high waters just to get them to activate the refund and now I have to wait another three to five business days this is unacceptable y'all can come get the bed and give me all of my money back...

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Delivery Service
2.2 (44 reviews)
2 (370 reviews)
Reviewer's quote

The service manage finally agreed to send someone out to fix my table that the delivery guy admitted he damaged. My table has a metal base and a concrete top. The delivery guy and I both sent The Dump lots of pictures of the damage...

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their delivery service utterly and pathetically refused to reschedule and threw me back into the awful call center queue for another round of hours of waiting and calls. finally requested a refund and instead of the person i got thru to processing it they threw it back to their store and i had to...

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The Dump and Bobs Discount Furniture Pros and Cons

Pros
  • Store layout and selection
  • Salesman
  • Upset
  • Great sales team
  • Movers
  • Furniture
Cons
  • Customer service
  • Bad uality leather couch
  • Very bad no help from customer service
  • Customer service
  • Delivery service
  • Service

The Dump and Bobs Discount Furniture Most Positive Reviews

Top rated reviews
4.8

We've made two large purchases at the Dump Atlanta, and both experiences were very positive. We received everything on...

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5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

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4.7

I have purchased furniture and rugs at The Dump store in Houston three times and refer the store to friends. Always...

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5

I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!!...

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The Dump and Bobs Discount Furniture Most Critical Reviews

Lowest rated reviews
1

Bought a brass Top Table which was delivered 4 hours late it had a ding contacted the Dump they refused to fix or exch...

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1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

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1

I bought a sofa from The Dump in Atlanta. Delivery guys put *** on my wall by not listening to me asking them to...

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1

Buyer beware. When I purchased my living room set I couldn't be happier. notice how all reviews that are good are on...

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The Dump and Bobs Discount Furniture Latest Reviews

Recent published reviews
1.2

We made a purchase , roughly 4300.00$ couch , chair and additional piece . Reported it doing defective and seem poorly m...

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No votes

We only received part of our order missing couch waiting online to speck to a representative

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2.4

i ordered a leather sofa, leather chair, and ottoman as a birthday gift for my husband back on May 2nd. I received...

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1

My delivery was late they told me they was going to refill my delivery charge I had to go through *** and high waters...

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The Dump and Bobs Discount Furniture Products and Services

Most reviewed product and services
  • The Dump Customer Care (13 reviews)
  • The Dump Delivery Service (13 reviews)
  • The Dump Manager (6 reviews)
  • Bobs Discount Furniture Furniture Set (394 reviews)
  • Bobs Discount Furniture Sofa (232 reviews)
  • Bobs Discount Furniture Delivery Service (182 reviews)