PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Southern Motion Furniture and Bobs Discount Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Southern Motion Furniture
Bobs Discount Furniture

Southern Motion Furniture and Bobs Discount Furniture Overview

Total reviews
477
1936
Company responses
0
0
Issues resolved
0
9

Southern Motion Furniture and Bobs Discount Furniture Consumer Ratings

Rank
369 out of 1503 in Furniture and Decor category
292 out of 1503 in Furniture and Decor category
Product or Service Quality
324 in category
241 in category
Value for money
346 in category
251 in category
Reliability
221 in category
202 in category
Warranty
258 in category
205 in category

Southern Motion Furniture and Bobs Discount Furniture Rating Details

Product or Service Quality
1.3 (196 reviews)
1.6 (401 reviews)
Reviewer's quote

...Poor customer service from both Southern Motion and Exclusive. I'm getting ready to sue them both. Seriously...

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When the representative began filing your service request, she read a disclaimer that stated she would be asking you for specific information regarding the damages you were reporting, the information you provided her would determine the eligibility and once the information had been processed, it...

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Value for money
1.3 (174 reviews)
1.8 (345 reviews)
Reviewer's quote

...Save your money and do your research, but most of all try sitting in the recliner before making a purchase and find out if indeed the manufacturer and the retailer will stand behind their product..

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...trying to wait till my warranty run out but I'm going to have to do a civil suit I sent tons of picture to them I did everything nothing they took all my money and never replacement repair or refund me and I'm still holding them dam rail scratching up wall and falling on *** they never came to pick them up all the lies I guess I start my civil sue now cause BOB IS THE WORST EVER NEVER...

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Reliability
1.4 (174 reviews)
1.4 (380 reviews)
Reviewer's quote

I have a recliner that the foot rest metal supports literally snapped. This is $1000 recliner.!The recliner is less than two years old.The manufacturer did send me the replacement parts so so far so good!

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I ordered a bedroom set 4 months ago and still do not have all of it. They have delivered furniture every 2 weeks and it keeps arriving damaged. The next delivery will be the 5th attempt. Customer service is a absolute joke. If you call you will wait an hour to talk to someone. They are so used to...

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Warranty
1.3 (167 reviews)
1.5 (337 reviews)
Reviewer's quote

...told them that its out of warranty, sorry. I had purchased an extended warranty so the retailer is making good with a substantial store credit. I will not be buying another piece of Southern Comfort furniture...

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Purchased the 5-year goof proof warranty and was supposedly going to cover everything, we spent over 6k for everything on our new house. Well about a week ago the frame rails on the bed began to have cracks and pieces breaking off and bed has gotten super noisy because of it. I put in a claim to...

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Southern Motion Furniture and Bobs Discount Furniture Pros and Cons

Pros
  • I have only delt with the store i purchased from
  • Look of the sofa
  • Color
  • Great sales team
  • Movers
  • Furniture
Cons
  • Quality
  • Poor quality
  • Inferior quality for the price
  • Customer service
  • Delivery service
  • Service

Southern Motion Furniture and Bobs Discount Furniture Most Positive Reviews

Top rated reviews
5

Went to furniture store and was looking for mattress and then we saw this sofa. We sat down on it and seemed pretty...

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5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

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5

The leather is peeling off of the corner of the couches we have a love seat, that reclines, and 3 seat couch. The...

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5

I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!!...

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Southern Motion Furniture and Bobs Discount Furniture Most Critical Reviews

Lowest rated reviews
1

I bought a Power Wall Recliner 5 months ago and after the first week the seat cushion began to break down on the right s...

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1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

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1

I bought a leather couch, love seat, chair 5 years ago. My problem is we only use it about 3 times a year. We are an ol...

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1

Buyer beware. When I purchased my living room set I couldn't be happier. notice how all reviews that are good are on...

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Southern Motion Furniture and Bobs Discount Furniture Latest Reviews

Recent published reviews
1

Ordered 2 custom covered power recliners and took delivery in December 2019. Had to practically beg the store to deliver...

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No votes

We only received part of our order missing couch waiting online to speck to a representative

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No votes

If I could give zero stars, I would have. Purchased a Southern Motion sectional and some additional furniture besides...

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1

My delivery was late they told me they was going to refill my delivery charge I had to go through *** and high waters...

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Southern Motion Furniture and Bobs Discount Furniture Products and Services

Most reviewed product and services
  • Southern Motion Furniture Recliner (162 reviews)
  • Southern Motion Furniture Sofa (130 reviews)
  • Southern Motion Furniture Loveseat (36 reviews)
  • Bobs Discount Furniture Furniture Set (394 reviews)
  • Bobs Discount Furniture Sofa (232 reviews)
  • Bobs Discount Furniture Delivery Service (182 reviews)