PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Simmons Bedding Company and Bobs Discount Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Simmons Bedding Company
Bobs Discount Furniture

Simmons Bedding Company and Bobs Discount Furniture Overview

Total reviews 255 1951
Company responses 0 0
Issues resolved 2 9

Simmons Bedding Company and Bobs Discount Furniture Consumer Ratings

Rank
45 out of 215 in Bed and Bath category
296 out of 1532 in Furniture and Decor category
Customer service
28 in category
219 in category
Product or Service Quality
44 in category
242 in category
Website
34 in category
272 in category
Diversity of Products or Services
68 in category
291 in category

Simmons Bedding Company and Bobs Discount Furniture Rating Details

Customer service
1.8 (37 reviews)
1.5 (467 reviews)
Reviewer's quote

...The customer service from Simmons was very arrogant the first time I contacted them, when I contacted them again they didn't have the decency to contact me again . This is the most uncomfortable mattress already, giving us back pains, knee pains and hip pains etc. (In a very short time...

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Bob's customer service is the worst that I've ever dealt with. After delivering a defective couch, they needed to exchange it. And things are presently slowed down, which is understandable...

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Product or Service Quality
1.5 (34 reviews)
1.6 (412 reviews)
Reviewer's quote

...They sent me a much lesser quality mattress and I called Beautyrest for clarification and they were absolutely wonderful on the phone to me. After 6 hours of fighting with Mattress Firm I did get the correct mattress finally..

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...What I hate the most is the poor customer service from Bobs Furniture. This is so frustrating. I need to know WHY I have to wait for 3 months when I was made assure that I would get it by August 31...

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Website
2.3 (28 reviews)
2.1 (357 reviews)
Reviewer's quote

...if you look online their online reviews are terrible one star or less but if you look at their website which the consumer cannot make a review on they have 4. 2 stars out of 5 liars don't buy their ***..

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My fiancee (now wife) and I purchased a bedroom set through Bob's website in early August, shortly after purchasing our home, and also paid the $109 delivery and assembly fee. It took no less than 4 delivery attempts by Bob's in order to completely deliver the entire bedroom set. The first delivery...

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Diversity of Products or Services
1.6 (27 reviews)
2.1 (359 reviews)
Reviewer's quote

When you go to set on the mattress you will slide off because it's carved on the sides this. had to come had to come from the manufacturer I never had such a bad mattress in my life so uncomfortable it is such a mess in my life I wasted money when I paid $800 for that mattress and I bought medium...

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I was not informed correctly about the services and feel I was told the information so I would buy the mattress and white glove delivery. It was the worst experience I've ever had and wasn't treated good when I went back to the store to get a different mattress. I was with my 7 year old son and he...

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Simmons Bedding Company and Bobs Discount Furniture Pros and Cons

Pros
  • Mattress x 6 months then began saggina
  • Bloody nightmae
  • Appearance and comfort
  • Great sales team
  • Movers
  • Furniture
Cons
  • Very shoddy workmanship
  • Sub par products
  • Product and customer service
  • Customer service
  • Delivery service
  • Poor quality

Simmons Bedding Company and Bobs Discount Furniture Most Positive Reviews

Top rated reviews
5

Mattress Firm sent me the incorrect mattress. They sent me a much lesser quality mattress and I called Beautyrest for...

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5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

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4.3

I bought simmons upholstery from big lots 3 times and NEVER had problems until I used my sofa for a surf board. Now the...

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5

I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!!...

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Simmons Bedding Company and Bobs Discount Furniture Most Critical Reviews

Lowest rated reviews
1

My review is for a Simmons Beautysleep (Huntcliff Plush Euro to be specific) I bought online. First of all the fumes...

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1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

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1

We purchased two Simmons dark chocolate brown recliners at Big Lots It wasn't long before the faux leather was peeling...

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1

Buyer beware. When I purchased my living room set I couldn't be happier. notice how all reviews that are good are on...

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Simmons Bedding Company and Bobs Discount Furniture Latest Reviews

Recent published reviews
No votes

The recording on the phone while I was on hold told me that someone would call me back in 2 business days, it's been 5...

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1

Didnt call me with delivery time. Then said it wasnt scheduled for today. Then he hung up on me. Been on hold over an...

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1

When you go to set on the mattress you will slide off because it's carved on the sides this. had to come had to come...

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1

i ordered my son a bedroom set in august, the frame and mattress were finally scheduled to be delivered today, the...

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Simmons Bedding Company and Bobs Discount Furniture Products and Services

Most reviewed product and services
  • Simmons Bedding Company Mattress (99 reviews)
  • Simmons Bedding Company Furniture Set (4 reviews)
  • Simmons Bedding Company Beautyrest Firm Mattress (3 reviews)
  • Bobs Discount Furniture Furniture Set (394 reviews)
  • Bobs Discount Furniture Sofa (235 reviews)
  • Bobs Discount Furniture Delivery Service (183 reviews)