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Bobs Discount Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 1573 TOTAL REVIEWS
  • $960K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Great sales team 15
  • Furniture 7
  • Decent price 6
  • Movers 5
  • Salesman 4

Customers don't like

  • Customer service16
  • Delivery service13
  • Managers response to my concern4
  • Service4
  • Quality of furniture4
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RugsUSA

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 199 TOTAL REVIEWS
  • $28.2K CLAIMED LOSSES
  • $327 AVERAGE LOSS
1.6
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Customer service rep on phone 1
  • Ease of ordering and returning when it did not work 1
  • Ease of return 1
  • Exchange policy 1
  • Products i have previously received 1

Customers don't like

  • Return policy7
  • Poor customer service and dishonesty4
  • Customer service3
  • No communication to let me know there was a problem2
  • Quality of rug2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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