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Raymour and Flanigan vs Bobs Discount Furniture
Raymour and Flanigan vs Bobs Discount Furniture
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Raymour and Flanigan and Bobs Discount Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Raymour and Flanigan and Bobs Discount Furniture Overview
Total reviews |
634
|
2062
|
Company responses |
0 |
0 |
Issues resolved |
3 |
10 |
Raymour and Flanigan and Bobs Discount Furniture Consumer Ratings
Rank
445
out of 2270 in Furniture and Decor category
441
out of 2270 in Furniture and Decor category
Customer service
390
in category
347
in category
Product or Service Quality
462
in category
400
in category
Reliability
409
in category
357
in category
Delivery Service
324
in category
392
in category
Raymour and Flanigan and Bobs Discount Furniture Rating Details
Reviewer's quote
...Customer service was no help to resolve this or even to cancel the order. The chat rep, James said he couldn't call over to the gift card department. I canceled the order and it was such a big deal to do this...
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The Store Manager Eva has the worst customer service and follow-through of any manager that I have ever seen and I was in retail forty-five years in upper management. I purchased a rug, recliner and protection plan and only took the rug from the store. The very next day I returned the rug and...
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Product or Service Quality
Reviewer's quote
Called service they came out to look at it, "scractes are not covered", he streched the side and restapled them and sewed the zipper back together so now the zipper didnt even work. Ofcourse within days the zipper broke and now was told 14 weeks for a new pillow and zipper. Well that was supposed...
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Called customer service Was referred to warranty company Put in service request No call back My furniture iis a month old..
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Reviewer's quote
Company routinely doesn't send statements on time and then charges late fees on accounts immediately on closing of due date with no semblance of understanding of how electronic payments post.
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Ive had my bed with them for around 2 years and then we has been making noises for the majority of the time! Ive been trying to reach someone because I also purchased insurance as well and Ive had no luck for better part of year. A complete waste of money and time I absolutely do not recommend them...
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Reviewer's quote
...I also have to pay a new delivery and extended warranty out of my own pocket. Again I have only owned this set for 2 years none of the problems were caused by us. Do not purchase anything from here...
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I called the next morning and was told that I wasn't scheduled for any delivery service that day, further pissed me off. I finally was able to get the side rails delivered and bed set up that Thursday. Mind you, I have been sleeping on either the floor or the couch for up to seven nights, and I...
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Raymour and Flanigan and Bobs Discount Furniture Pros and Cons
Pros
- Salesperson
- Saleman was very nice
- There are no pros
- Great sales team
- Furniture
- Movers
Cons
- Terrible customer service
- Lack of follow through
- Rude customer service rep
- Customer service
- Delivery service
- Poor quality
Raymour and Flanigan and Bobs Discount Furniture Most Positive Reviews
Top rated reviews
Chair does not always go up or down. Scheduled for a repair person to come out. Have had this model replaced before.
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The lights not change the color only one color green is the only color stay on the tv stand I just received from the...
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I bought a furniture set 5 days ago had it delivered, and was extemly dissapointed that the furnitute was so...
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We were recently shopping for a new mattress and box spring when my husband saw the commercials on TV, after "visiting"...
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Raymour and Flanigan and Bobs Discount Furniture Most Critical Reviews
Lowest rated reviews
Company routinely doesn't send statements on time and then charges late fees on accounts immediately on closing of due...
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11/24 spent over $2000 and bought a couch, table, and fireplace with sound bar and docking station. 11/29 I got my couch...
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I purchased a sofa that was delivered 10 days ago. The Raymore and Flanagan truck backed into my house which pulled the...
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My daughter punctured *** going from the couch to the love seat with her boots on lost her balance.... We purchased the...
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Raymour and Flanigan and Bobs Discount Furniture Latest Reviews
Recent published reviews
No votes
Purchased 2 recliners, issue with back flap. Purchased 1/2024, notified company, sent someone to look they took pics, af...
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Bobs Furniture
I would not buy a pack of gum from Bobs Furniture in the Inland Empire. The Store
Manager Eva has the worst...
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No votes
I didnt receive what I purchased. I did call up the complaint center and they gave me a very hard time as Im homebound...
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Called customer service
Was referred to warranty company
Put in service request
No call back
My furniture iis a month old
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How would you compare Raymour and Flanigan vs Bobs Discount Furniture?
Raymore and Flanigan's customer service is 100x worse than Bob's Discount Furniture
Product or Service Quality
Raymore and Flanigan does have better product quality than Bob's, but their service quality is horrible
I have something else to compare
At least with Bob's I got my entire order! With Raymore and Flanigan, i did not!