PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Raymour and Flanigan and Bobs Discount Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Raymour and Flanigan
Bobs Discount Furniture

Raymour and Flanigan and Bobs Discount Furniture Overview

Total reviews
451
1917
Company responses
0
0
Issues resolved
1
9

Raymour and Flanigan and Bobs Discount Furniture Consumer Ratings

Rank
292 out of 1486 in Furniture and Decor category
284 out of 1486 in Furniture and Decor category
Customer service
210 in category
218 in category
Product or Service Quality
240 in category
237 in category
Delivery Service
205 in category
257 in category
Reliability
203 in category
201 in category

Raymour and Flanigan and Bobs Discount Furniture Rating Details

Customer service
1.5 (100 reviews)
1.5 (449 reviews)
Reviewer's quote

...and I want all my money back plus the interest! Raymond should not be in business they are crooks taking advantage of innocent people with their fraudulent customer service scam taking messages stalling through the warranty giving hope never returning calls of taking care of major issues of paying customers....

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Not only was I told the 10-year warranty was now void, which I think is illegal, but when I moved this week and somehow lost the remote customer service were not able to sell me a replacement remote because I'm not the original customer! Oh, and they also couldn't send the instructions so that I...

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Product or Service Quality
1.6 (97 reviews)
1.6 (395 reviews)
Reviewer's quote

Poor Quality Furniture - Dishonest Company - Non-Existent Customer Service $6000 FOSTER LIVING ROOM SET We bought this set three years ago. Our household consists of my husband and myself - both over 55 years old and one declawed cat. After three years of normal wear and tear, this set has...

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...bed was not in stock so now my kids have no bed because I threw out the one they had expecting my delivery of my new furniture then he call and say oh the product is not available at the moment they sent me loaner bed rail and say to just use the mattress I was going to use for their beds till today they say they were...

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Delivery Service
2.2 (84 reviews)
2 (365 reviews)
Reviewer's quote

... fell off now it's stuck in reclining position and tilting, I called the store they basically said there is nothing they can do once the sell is made it's the service dept problem, I am so mad. I called service dept to make an appointment (for new furniture, this is crazy) I was on hold for 1/2 hour and then told my earliest appt would be 3 weeks out, I will never ever shop at Flanigan again, I sho...

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1) Delivery Service was built on lie after lie starting with the driver that came to my house. 2) They trashed my house, damaging the ceiling and the molding 3) Mis-installed my daughters bed 4) Damaged the dresser and foot board, found out later the chest of drawers drawer was busted. 5) Sent out...

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Reliability
1.4 (80 reviews)
1.4 (374 reviews)
Reviewer's quote

What more can I can. There wasn't only no platinum protection, there was no protection.

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*** false advertising !!!!!!:angry: Said I order a bed then said 10 days later itwas

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Raymour and Flanigan and Bobs Discount Furniture Pros and Cons

Pros
  • Salesperson
  • Saleman
  • Sales person
  • Great sales team
  • Movers
  • Furniture
Cons
  • Terrible customer service
  • Inferior furniture
  • Lack of responsibility by company
  • Customer service
  • Delivery service
  • Service

Raymour and Flanigan and Bobs Discount Furniture Most Positive Reviews

Top rated reviews
5

Purchased a leather couch and ottoman and pillows love it great quality beautiful great service in store and delivery...

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5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

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5

Great customer service and especially the drivers were very helpful. They did an excellent job handling my furniture

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5

I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!!...

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Raymour and Flanigan and Bobs Discount Furniture Most Critical Reviews

Lowest rated reviews
1

I purchase a leather sofa from the Paramus nj R&F I thought that I had purchase a sturdy piece of furniture after tw...

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1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

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1

I had the queen size vista bed delivered on Sept 3 2014 to my home. I am scheduled for a c section delivery on Sept 9,...

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1

Buyer beware. When I purchased my living room set I couldn't be happier. notice how all reviews that are good are on...

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Raymour and Flanigan and Bobs Discount Furniture Latest Reviews

Recent published reviews
1.3

What more can I can. There wasn't only no platinum protection, there was no protection.

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3

I needed to talk to someone about my delivery address! Its wrong!!!

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No votes

Furniture was delivered but couldn't bring through door, waiting on return of furniture, now I don't want furniture I...

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No votes

Nothing ever happens you go into phone *** riding their merry go round of Babel and lies

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Raymour and Flanigan and Bobs Discount Furniture Products and Services

Most reviewed product and services
  • Raymour And Flanigan Sofa (86 reviews)
  • Raymour And Flanigan Delivery Service (52 reviews)
  • Raymour And Flanigan Customer Care (25 reviews)
  • Bobs Discount Furniture Furniture Set (392 reviews)
  • Bobs Discount Furniture Sofa (232 reviews)
  • Bobs Discount Furniture Delivery Service (181 reviews)