-
Home
-
Bobs Discount Furniture vs Raymour and Flanigan
Bobs Discount Furniture vs Raymour and Flanigan
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Bobs Discount Furniture and Raymour and Flanigan as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Bobs Discount Furniture and Raymour and Flanigan Overview
Total reviews |
2062
|
634
|
Company responses |
0 |
0 |
Issues resolved |
10 |
3 |
Bobs Discount Furniture and Raymour and Flanigan Consumer Ratings
Rank
441
out of 2270 in Furniture and Decor category
445
out of 2270 in Furniture and Decor category
Customer service
348
in category
391
in category
Product or Service Quality
401
in category
463
in category
Reliability
358
in category
410
in category
Exchange, Refund and Cancellation Policy
358
in category
367
in category
Bobs Discount Furniture and Raymour and Flanigan Rating Details
Reviewer's quote
The Store Manager Eva has the worst customer service and follow-through of any manager that I have ever seen and I was in retail forty-five years in upper management. I purchased a rug, recliner and protection plan and only took the rug from the store. The very next day I returned the rug and...
Read full review
...Customer service was no help to resolve this or even to cancel the order. The chat rep, James said he couldn't call over to the gift card department. I canceled the order and it was such a big deal to do this...
Read full review
Product or Service Quality
Reviewer's quote
Called customer service Was referred to warranty company Put in service request No call back My furniture iis a month old..
Read full review
Called service they came out to look at it, "scractes are not covered", he streched the side and restapled them and sewed the zipper back together so now the zipper didnt even work. Ofcourse within days the zipper broke and now was told 14 weeks for a new pillow and zipper. Well that was supposed...
Read full review
Reviewer's quote
Ive had my bed with them for around 2 years and then we has been making noises for the majority of the time! Ive been trying to reach someone because I also purchased insurance as well and Ive had no luck for better part of year. A complete waste of money and time I absolutely do not recommend them...
Read full review
Company routinely doesn't send statements on time and then charges late fees on accounts immediately on closing of due date with no semblance of understanding of how electronic payments post.
Read full review
Exchange, Refund and Cancellation Policy
Reviewer's quote
...of $738 I guess for a chair that we never got and it was supposed to been canceled then they tried to charge us for a pair of lamps that we never agreed to exchange for all was wrong with it was a switch was missing and I wasn't going to drive 2 hour drive to the store spend $80 in gas for a little switch that...
Read full review
Not happy with sofa manager to me tough u picked it out and left me standing on the showroom I spent 10,000 dollars I your store I would be able to exchange the couch but I was told tough love with it also one of my night tables top is delaminating they said ot will be fixed still wailing t..
Read full review
Bobs Discount Furniture and Raymour and Flanigan Pros and Cons
Pros
- Great sales team
- Furniture
- Movers
- Salesperson
- Saleman was very nice
- There are no pros
Cons
- Customer service
- Delivery service
- Poor quality
- Terrible customer service
- Lack of follow through
- Rude customer service rep
Bobs Discount Furniture and Raymour and Flanigan Most Positive Reviews
Top rated reviews
The lights not change the color only one color green is the only color stay on the tv stand I just received from the...
Read full review
Chair does not always go up or down. Scheduled for a repair person to come out. Have had this model replaced before.
Read full review
We were recently shopping for a new mattress and box spring when my husband saw the commercials on TV, after "visiting"...
Read full review
I bought a furniture set 5 days ago had it delivered, and was extemly dissapointed that the furnitute was so...
Read full review
Bobs Discount Furniture and Raymour and Flanigan Most Critical Reviews
Lowest rated reviews
11/24 spent over $2000 and bought a couch, table, and fireplace with sound bar and docking station. 11/29 I got my couch...
Read full review
Company routinely doesn't send statements on time and then charges late fees on accounts immediately on closing of due...
Read full review
My daughter punctured *** going from the couch to the love seat with her boots on lost her balance.... We purchased the...
Read full review
I purchased a sofa that was delivered 10 days ago. The Raymore and Flanagan truck backed into my house which pulled the...
Read full review
Bobs Discount Furniture and Raymour and Flanigan Latest Reviews
Recent published reviews
Bobs Furniture
I would not buy a pack of gum from Bobs Furniture in the Inland Empire. The Store
Manager Eva has the worst...
Read full review
No votes
Purchased 2 recliners, issue with back flap. Purchased 1/2024, notified company, sent someone to look they took pics, af...
Read full review
Called customer service
Was referred to warranty company
Put in service request
No call back
My furniture iis a month old
Read full review
No votes
I didnt receive what I purchased. I did call up the complaint center and they gave me a very hard time as Im homebound...
Read full review
How would you compare Bobs Discount Furniture vs Raymour and Flanigan?
Raymore and Flanigan's customer service is 100x worse than Bob's Discount Furniture
Product or Service Quality
Raymore and Flanigan does have better product quality than Bob's, but their service quality is horrible
I have something else to compare
At least with Bob's I got my entire order! With Raymore and Flanigan, i did not!