PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bobs Discount Furniture and Pivotal Home Solutions as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bobs Discount Furniture
Pivotal Home Solutions

Bobs Discount Furniture and Pivotal Home Solutions Overview

Total reviews
1894
53
Company responses
0
47
Issues resolved
9
0

Bobs Discount Furniture was first mentioned on PissedConsumer on Jan 26, 2008 and since then this brand received 1894 reviews. It is 1841 reviews more than Pivotal Home Solutions received since Aug 24, 2010.

Bobs Discount Furniture and Pivotal Home Solutions Consumer Ratings

Rank
264 out of 1894 in Furniture and Decor category
101 out of 1502 in Household Services category
Customer service
209 in category
103 in category
Staff
160 in category
121 in category
Product or Service Quality
224 in category
107 in category

Bobs Discount Furniture and Pivotal Home Solutions Rating Details

Customer service
1.5 (438 reviews)
1.2 (31 reviews)
Reviewer's quote

...OMG!!! Again, I stated that this was not acceptable or good customer service solution to a problem that was no fault of my own. That all I needed was the legs to my furniture. I told him that I would drive to the warehouse AGAIN and pick up the legs...

Tammie P

I was sent a post card in the mail saying to call 844-203-1824 for customer service, to cancel my plan. When I called the number..

PissedConsumer1352640
Staff
2 (384 reviews)
1.4 (25 reviews)
Reviewer's quote

I hate this store and will never recommend this to anyone ever staff and management sucked and will not help you in any way i will continue to do bad reviews for this company insted of buying my moms bed and mattress herevi went else where please don't buy from this company its there word against...

Diana T

I had several issues with my home ( plumming/electrical). Pivotal took charge of every thing all went well we have been with them for 2 yrs no issues

PissedConsumer1713263
Product or Service Quality
1.6 (383 reviews)
1.2 (23 reviews)
Reviewer's quote

Customer service will not help you . Managers will just keep apologizing but will not solve any issues..

PissedConsumer1737760

...i said well dont you have it on file sense i apparently signed up for this he said no its not i laughed and said exactly because i didnt ever request your service. low life peice of ***...

PissedConsumer1535348

Bobs Discount Furniture and Pivotal Home Solutions Pros and Cons

Pros
  • Great sales team
  • Movers
  • Furniture
  • Service tech
Cons
  • Customer service
  • Delivery service
  • Service
  • Customer service response to problem
  • Failed to honor contract and they outright lied about the reason
  • Being charged for something i never consented to

Bobs Discount Furniture and Pivotal Home Solutions Most Positive Reviews

Top rated reviews
5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

4.9

I had several issues with my home ( plumming/electrical). Pivotal took charge of every thing all went well we have been...

Bobs Discount Furniture and Pivotal Home Solutions Most Critical Reviews

Lowest rated reviews
1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

1

I had a service contract with NSTAR/Eversource in Massachusetts for service of heating equipment for years and loved it...

Bobs Discount Furniture and Pivotal Home Solutions Latest Reviews

Recent published reviews
1

Rented a truck and drove to the warehouse in Taftville, CT and picked up my own furniture (sectional sofa and two accent...

Read all 1894 reviews
1

Purchase coverage for my furnace was told $2,500 would be paid towards a replacement. Fast forward EIGHT years (of...

Read all 53 reviews

Bobs Discount Furniture and Pivotal Home Solutions Products and Services

Most reviewed product and services
  • Bobs Discount Furniture Furniture Set (392 reviews)
  • Bobs Discount Furniture Sofa (231 reviews)
  • Bobs Discount Furniture Delivery Service (181 reviews)
  • Pivotal Home Solutions Protection Plan (17 reviews)
  • Pivotal Home Solutions Customer Care (11 reviews)