PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bobs Discount Furniture and NY Furniture Warehouse as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bobs Discount Furniture
NY Furniture Warehouse

Bobs Discount Furniture and NY Furniture Warehouse Overview

Total reviews
1935
7
Company responses
0
0
Issues resolved
9
0

Bobs Discount Furniture and NY Furniture Warehouse Consumer Ratings

Rank
290 out of 1500 in Furniture and Decor category
571 out of 1500 in Furniture and Decor category
Customer service
218 in category
356 in category
Product or Service Quality
242 in category
366 in category
Reliability
202 in category
314 in category
Exchange, Refund and Cancellation Policy
212 in category
324 in category

Bobs Discount Furniture and NY Furniture Warehouse Rating Details

Customer service
1.5 (457 reviews)
1 (1 review)
Reviewer's quote

...Customer service is a absolute joke. If you call you will wait an hour to talk to someone. They are so used to dealing with unsatisfied customers they will just hang up on you..

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I placed an order for Italian leather sectional paid for in full and received a vinyl couch which was confirmed by the leather experts who came to service the couch after the delivery guys took it apart and damaged a part of it. The manager will not get on the phone or answer any more emails...

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Product or Service Quality
1.6 (401 reviews)
1 (1 review)
Reviewer's quote

When the representative began filing your service request, she read a disclaimer that stated she would be asking you for specific information regarding the damages you were reporting, the information you provided her would determine the eligibility and once the information had been processed, it...

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No items

Reliability
1.4 (380 reviews)
1 (1 review)
Reviewer's quote

In January 2020, we bought a black leather L shaped sectional from bobs after much research on size, material, durability, etc. Went to the Madison WI store and purchased the sectional, was talked into their "Goof Proof" insurance because this was the last available piece in this style so would...

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No items

Exchange, Refund and Cancellation Policy
1.4 (376 reviews)
1 (1 review)
Reviewer's quote

My delivery was late they told me they was going to refill my delivery charge I had to go through *** and high waters just to get them to activate the refund and now I have to wait another three to five business days this is unacceptable y'all can come get the bed and give me all of my money back...

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No items

Bobs Discount Furniture and NY Furniture Warehouse Pros and Cons

Pros
  • Great sales team
  • Movers
  • Furniture
No votes
Cons
  • Customer service
  • Delivery service
  • Service
No votes

Bobs Discount Furniture and NY Furniture Warehouse Most Positive Reviews

Top rated reviews
5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

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No votes
5

I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!!...

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No votes

Bobs Discount Furniture and NY Furniture Warehouse Most Critical Reviews

Lowest rated reviews
1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

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1

I placed an order for Italian leather sectional paid for in full and received a vinyl couch which was confirmed by the...

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1

Buyer beware. When I purchased my living room set I couldn't be happier. notice how all reviews that are good are on...

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No votes

Bobs Discount Furniture and NY Furniture Warehouse Latest Reviews

Recent published reviews
1

My delivery was late they told me they was going to refill my delivery charge I had to go through *** and high waters...

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No votes

I ordered a sectional for $2400 from NYfurniturewarehouse.com and they never delivered it! Oleg Denishenko talked me int...

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2.7

DMy experience with the store itself was good. Love all my furniture (3 rooms). Was talked into the "Goof Plus" warranty...

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No votes

Oleg Denishenko and his son Vadim who works for Hasbro are consummate frauds! They have started over 6 businesses, defra...

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Bobs Discount Furniture and NY Furniture Warehouse Products and Services

Most reviewed product and services
  • Bobs Discount Furniture Furniture Set (394 reviews)
  • Bobs Discount Furniture Sofa (232 reviews)
  • Bobs Discount Furniture Delivery Service (181 reviews)