Bobs Discount Furniture vs Mattress Firm

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Bobs Discount Furniture

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 1479 TOTAL REVIEWS
  • $940K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.8
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Great sales team 15
  • Furniture 7
  • Decent price 5
  • Movers 4
  • Salesman 4

Customers don't like

  • Customer service28
  • Delivery service24
  • Being lied to18
  • Managers response to my concern8
  • Service5

Products by Bobs Discount Furniture

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Mattress Firm

Furniture and Decor
  • 5 ISSUES RESOLVED
  • 501 TOTAL REVIEWS
  • $290K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
1.7
Customer service
Staff
Exchange, Refund and Cancellation Policy
Reliability
Website
  • Person who sold me the bed 6
  • Great attitude during the purchase 4
  • Delivery 3
  • Well mannered employees 3
  • Store 2

Customers don't like

  • Customer service22
  • Refund policy10
  • Being ripped off8
  • Communication7
  • Mattress7

Products by Mattress Firm

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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