PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Kanes Furniture and Bobs Discount Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Kanes Furniture
Bobs Discount Furniture

Kanes Furniture and Bobs Discount Furniture Overview

Total reviews
94
1929
Company responses
0
0
Issues resolved
0
9

Kanes Furniture and Bobs Discount Furniture Consumer Ratings

Rank
392 out of 1494 in Furniture and Decor category
288 out of 1494 in Furniture and Decor category
Customer service
296 in category
217 in category
Reliability
214 in category
201 in category
Value for money
274 in category
248 in category
Warranty
280 in category
204 in category

Kanes Furniture and Bobs Discount Furniture Rating Details

Customer service
1.2 (42 reviews)
1.5 (454 reviews)
Reviewer's quote

...Because it was incorrectly inputed in the computer, Lois, the very helpful in store customer service rep was unable to schedule delivery of the correct table. She then called someone offsite. The person offsite asked if we had pictures to prove which table we received...

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From Bob's two days after delivery it broke i contacted customer service tech came early and i missed the appointment i called and rescheduled and the virus happened. After 2 months of living with books under my sectional when things opened up i called and the tech came back out determined he was...

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Reliability
1.4 (40 reviews)
1.4 (378 reviews)
Reviewer's quote

I purchased a sectional on may 12 its onlly been 2 week its already broken

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In January 2020, we bought a black leather L shaped sectional from bobs after much research on size, material, durability, etc. Went to the Madison WI store and purchased the sectional, was talked into their "Goof Proof" insurance because this was the last available piece in this style so would...

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Value for money
1.7 (35 reviews)
1.8 (343 reviews)
Reviewer's quote

...Been 2 week the maaterial its already broken i need a returne and give my money cause thats not fair i been working to hard to make 1700$ for a garbage material like that i camt see this sofa not gonna last even 3 months wrost companies ever and i call them no answer the phone..

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...trying to wait till my warranty run out but I'm going to have to do a civil suit I sent tons of picture to them I did everything nothing they took all my money and never replacement repair or refund me and I'm still holding them dam rail scratching up wall and falling on *** they never came to pick them up all the lies I guess I start my civil sue now cause BOB IS THE WORST EVER NEVER...

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Warranty
1.2 (34 reviews)
1.5 (335 reviews)
Reviewer's quote

The salesman offered me 7 years warranty and I asked him will it cover the crack and peeling he said no however it shouldn't have that problem because it's made of polyester. When I noticed it peeling I contact the Clearwater store where I purchased it. I asked for manager she told me there's...

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Purchased the 5-year goof proof warranty and was supposedly going to cover everything, we spent over 6k for everything on our new house. Well about a week ago the frame rails on the bed began to have cracks and pieces breaking off and bed has gotten super noisy because of it. I put in a claim to...

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Kanes Furniture and Bobs Discount Furniture Pros and Cons

Pros
  • Initial salesperson
  • Product
  • Good quality
  • Great sales team
  • Movers
  • Furniture
Cons
  • Misleading advertising
  • Bad customer service
  • Totally dissatisfied
  • Customer service
  • Delivery service
  • Service

Kanes Furniture and Bobs Discount Furniture Most Positive Reviews

Top rated reviews
5

I purchased a kitchen set from Kane's (Savon) about 15 years ago. It was still in excellent condition, very sturdy when...

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5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

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3.5

Kanes delivered four tables to my home, a sofa table, coffee table, chair side table and an end table from another colle...

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5

I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!!...

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Kanes Furniture and Bobs Discount Furniture Most Critical Reviews

Lowest rated reviews
1

Do not think that they stand behind their "quality so good it is guaranteed for life" warranty. The warranty has so...

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1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

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1

I brought leather sectional with the so- called lifetime guarantee and it's not worth paper written. The store staff...

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1

Buyer beware. When I purchased my living room set I couldn't be happier. notice how all reviews that are good are on...

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Kanes Furniture and Bobs Discount Furniture Latest Reviews

Recent published reviews
1

I purchased a sectional on may 12 its onlly been 2 week its already broken

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No votes

I was charged twice on my billing

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1.2

I purchased a sectional sofa by may 12 its only. Been 2 week the maaterial its already broken i need a returne and give...

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No votes

I went to Bobs discount furniture I paid cash in full $3000 about for a love seat and a couch and two end tables since...

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Kanes Furniture and Bobs Discount Furniture Products and Services

Most reviewed product and services
  • Kanes Furniture Sofa (12 reviews)
  • Kanes Furniture Furniture Set (10 reviews)
  • Kanes Furniture Recliner (9 reviews)
  • Bobs Discount Furniture Furniture Set (394 reviews)
  • Bobs Discount Furniture Sofa (232 reviews)
  • Bobs Discount Furniture Delivery Service (181 reviews)