PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Jeromes Furniture and Bobs Discount Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Jeromes Furniture
Bobs Discount Furniture

Jeromes Furniture and Bobs Discount Furniture Overview

Total reviews
172
1887
Company responses
0
0
Issues resolved
3
9

Bobs Discount Furniture was first mentioned on PissedConsumer on Jan 26, 2008 and since then this brand received 1887 reviews. It is 1715 reviews more than Jeromes Furniture received since May 5, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Jeromes Furniture customer support team than with Bobs Discount Furniture customer service.

Jeromes Furniture and Bobs Discount Furniture Consumer Ratings

Rank
281 out of 2126 in Furniture and Decor category
264 out of 2126 in Furniture and Decor category
Customer service
204 in category
205 in category
Staff
181 in category
156 in category
Product or Service Quality
263 in category
222 in category

According to consumer ratings and reviews, Bobs Discount Furniture ranks 17 points higher in the Furniture and Decor category than Jeromes Furniture. People gave Jeromes Furniture 1.5 stars for Customer service criterion in Furniture and Decor category and it is 390 points higher than the worst rated brand in this category. At the same time, Bobs Discount Furniture was rated 1.5 stars for Customer service criterion in this category and it is 389 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Bobs Discount Furniture has a higher rating than Bobs Discount Furniture. Regarding Product or Service Quality criterion, consumers gave Jeromes Furniture 1.5 stars and it is 56% greater than other in category. Bobs Discount Furniture however was rated 1.6 stars and it is 63% greater than other in category.

Jeromes Furniture and Bobs Discount Furniture Rating Details

Customer service
1.5 (89 reviews)
1.5 (435 reviews)
Reviewer's quote

...Their customer service is an absolute joke. Do yourself a favor and find anywhere other than Jeromes for Furniture..

Richard H

Then I called customer service and they said send pictures of it. They looked at it and said "We are very sorry to hear of the concerns with your furniture. Unfortunately, the concern you are reporting is not consistent with a factory defect covered under your manufacturing warranty due to there...

STANLEY J
Staff
2 (86 reviews)
2 (381 reviews)
Reviewer's quote

...FALSE ADVERTISEMENT, HORRIBLE MANAGEMENT STAFF, SALES DEPARTMENT LIES AND IS OVER PUSHY..

Samy

I hate this store and will never recommend this to anyone ever staff and management sucked and will not help you in any way i will continue to do bad reviews for this company insted of buying my moms bed and mattress herevi went else where please don't buy from this company its there word against...

Diana T
Product or Service Quality
1.5 (82 reviews)
1.6 (378 reviews)
Reviewer's quote

I've lived in an apartment for two years and one day back in August I decided to upgrade my bedroom and get a sectional sleeper.I paid for it in cash and was promised it would be there the next day.needless to say it wasnt.I asked for my money back and they told me I'd have to wait two weeks for a...

Nathan d

GreetingsI recently purchased the Mystic Bay bedroom set from your Hunt Valley store. I’ve been in your store several time but I’ve never taken advantage of the candy/ice cream section. This particular time I sampled the jellybeans and a couple pieces of hard candy. Let me tell you, I have never...

Kejuan

Jeromes Furniture and Bobs Discount Furniture Pros and Cons

Pros
  • Sells rep who sold me the piece
  • Salesperson was helpful - he wanted our money
  • Sale staff were very nice
  • Great sales team
  • Movers
  • Furniture
Cons
  • Total lack of customer service
  • I will never do business with them
  • Customer service
  • Customer service
  • Delivery service
  • Service

Jeromes Furniture and Bobs Discount Furniture Most Positive Reviews

Top rated reviews
5

My wife had fallen in the garage. After the 2nd night it was off to the hospital in the ambulance. To make a terrible...

5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

Jeromes Furniture and Bobs Discount Furniture Most Critical Reviews

Lowest rated reviews
1

Had furniture delivered 14 days ago and delivery person walked in the muddy grass instead of using my large clean...

1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

Jeromes Furniture and Bobs Discount Furniture Latest Reviews

Recent published reviews
1.2

We purchased a sectional from Jeromes. After 4 weeks the cushions started falling apart. We have had them replaced 4 tim...

Read all 172 reviews
5

Greetings
I recently purchased the Mystic Bay bedroom set from your Hunt Valley store. I’ve been in your store several ti...

Read all 1887 reviews

Jeromes Furniture and Bobs Discount Furniture Products and Services

Most reviewed product and services
  • Jeromes Furniture Sofa (33 reviews)
  • Jeromes Furniture Delivery Service (21 reviews)
  • Jeromes Furniture Furniture Set (15 reviews)
  • Bobs Discount Furniture Furniture Set (392 reviews)
  • Bobs Discount Furniture Sofa (231 reviews)
  • Bobs Discount Furniture Delivery Service (181 reviews)