PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bobs Discount Furniture and Jeromes Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bobs Discount Furniture
Jeromes Furniture

Bobs Discount Furniture and Jeromes Furniture Overview

Total reviews
1887
172
Company responses
0
0
Issues resolved
9
3

Bobs Discount Furniture was first mentioned on PissedConsumer on Jan 26, 2008 and since then this brand received 1887 reviews. It is 1715 reviews more than Jeromes Furniture received since May 5, 2010. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Jeromes Furniture customer support team than with Bobs Discount Furniture customer service.

Bobs Discount Furniture and Jeromes Furniture Consumer Ratings

Rank
265 out of 2130 in Furniture and Decor category
282 out of 2130 in Furniture and Decor category
Customer service
204 in category
203 in category
Staff
155 in category
181 in category
Product or Service Quality
220 in category
260 in category

According to consumer ratings and reviews, Bobs Discount Furniture ranks 17 points higher in the Furniture and Decor category than Jeromes Furniture. People gave Bobs Discount Furniture 1.5 stars for Customer service criterion in Furniture and Decor category and it is 389 points higher than the worst rated brand in this category. At the same time, Jeromes Furniture was rated 1.5 stars for Customer service criterion in this category and it is 390 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Jeromes Furniture has a higher rating than Jeromes Furniture. Regarding Product or Service Quality criterion, consumers gave Bobs Discount Furniture 1.6 stars and it is 63% greater than other in category. Jeromes Furniture however was rated 1.5 stars and it is 56% greater than other in category.

Bobs Discount Furniture and Jeromes Furniture Rating Details

Customer service
1.5 (435 reviews)
1.5 (89 reviews)
Reviewer's quote

Then I called customer service and they said send pictures of it. They looked at it and said "We are very sorry to hear of the concerns with your furniture. Unfortunately, the concern you are reporting is not consistent with a factory defect covered under your manufacturing warranty due to there...

STANLEY J

...Their customer service is an absolute joke. Do yourself a favor and find anywhere other than Jeromes for Furniture..

Richard H
Staff
2 (381 reviews)
2 (86 reviews)
Reviewer's quote

I hate this store and will never recommend this to anyone ever staff and management sucked and will not help you in any way i will continue to do bad reviews for this company insted of buying my moms bed and mattress herevi went else where please don't buy from this company its there word against...

Diana T

...FALSE ADVERTISEMENT, HORRIBLE MANAGEMENT STAFF, SALES DEPARTMENT LIES AND IS OVER PUSHY..

Samy
Product or Service Quality
1.6 (378 reviews)
1.5 (82 reviews)
Reviewer's quote

GreetingsI recently purchased the Mystic Bay bedroom set from your Hunt Valley store. I’ve been in your store several time but I’ve never taken advantage of the candy/ice cream section. This particular time I sampled the jellybeans and a couple pieces of hard candy. Let me tell you, I have never...

Kejuan

I've lived in an apartment for two years and one day back in August I decided to upgrade my bedroom and get a sectional sleeper.I paid for it in cash and was promised it would be there the next day.needless to say it wasnt.I asked for my money back and they told me I'd have to wait two weeks for a...

Nathan d

Bobs Discount Furniture and Jeromes Furniture Pros and Cons

Pros
  • Great sales team
  • Movers
  • Furniture
  • Sells rep who sold me the piece
  • Salesperson was helpful - he wanted our money
  • Sale staff were very nice
Cons
  • Customer service
  • Delivery service
  • Service
  • Total lack of customer service
  • I will never do business with them
  • Customer service

Bobs Discount Furniture and Jeromes Furniture Most Positive Reviews

Top rated reviews
5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

5

My wife had fallen in the garage. After the 2nd night it was off to the hospital in the ambulance. To make a terrible...

Bobs Discount Furniture and Jeromes Furniture Most Critical Reviews

Lowest rated reviews
1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

1

Had furniture delivered 14 days ago and delivery person walked in the muddy grass instead of using my large clean...

Bobs Discount Furniture and Jeromes Furniture Latest Reviews

Recent published reviews
5

Greetings
I recently purchased the Mystic Bay bedroom set from your Hunt Valley store. I’ve been in your store several ti...

Read all 1887 reviews
1.2

We purchased a sectional from Jeromes. After 4 weeks the cushions started falling apart. We have had them replaced 4 tim...

Read all 172 reviews

Bobs Discount Furniture and Jeromes Furniture Products and Services

Most reviewed product and services
  • Bobs Discount Furniture Furniture Set (392 reviews)
  • Bobs Discount Furniture Sofa (231 reviews)
  • Bobs Discount Furniture Delivery Service (181 reviews)
  • Jeromes Furniture Sofa (33 reviews)
  • Jeromes Furniture Delivery Service (21 reviews)
  • Jeromes Furniture Furniture Set (15 reviews)