PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about IKEA and Bobs Discount Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

IKEA
Bobs Discount Furniture

IKEA and Bobs Discount Furniture Overview

Total reviews 1165 1974
Company responses 0 0
Issues resolved 3 9

IKEA and Bobs Discount Furniture Consumer Ratings

Rank
310 out of 1476 in Furniture and Decor category
309 out of 1476 in Furniture and Decor category
Customer service
327 in category
219 in category
Exchange, Refund and Cancellation Policy
176 in category
209 in category
Website
375 in category
279 in category
Reliability
196 in category
212 in category

IKEA and Bobs Discount Furniture Rating Details

Customer service
1.2 (366 reviews)
1.5 (482 reviews)
Reviewer's quote

...The guarantee is useless as the customer service agents blame you for damage on Ikeas dirty cheap nasty furniture made of glue and cardboard made to look like real wood..

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Customer service Was very helpful..

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Exchange, Refund and Cancellation Policy
1.5 (286 reviews)
1.4 (400 reviews)
Reviewer's quote

It happened with two between a period of 3 months, and it's been months that have been trying to chase for refund, and they actually had the indecency of refunding just $17 for 2 chairs. What good is the set for me now? Do I risk another person or myself by sitting on it? Well finally the third...

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...After delivering a defective couch, they needed to exchange it. And things are presently slowed down, which is understandable. But, on the day of exchange, they gave me a 3 hour window in which they would show up...

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Website
1.8 (286 reviews)
2 (373 reviews)
Reviewer's quote

...com/us/en/p/godmorgon-led-cabinet-light-white-7043****/ But their website does not work not allowing customers to leave reviews...

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My fiancee (now wife) and I purchased a bedroom set through Bob's website in early August, shortly after purchasing our home, and also paid the $109 delivery and assembly fee. It took no less than 4 delivery attempts by Bob's in order to completely deliver the entire bedroom set. The first delivery...

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Reliability
1.5 (276 reviews)
1.4 (405 reviews)
Reviewer's quote

I visited IKEAs Paramus, NJ location on January 16, 2021. This was my first time visiting IKEA and unfortunately, it will be my last. The store is difficult to navigate because as a first time shopper, I was unaware that there was a process of actually seeing an item in the showroom and then going...

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ok, so basically... I am 12 years old. And, I am writing this review because

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IKEA and Bobs Discount Furniture Pros and Cons

Pros
  • Dissapointed
  • Product
  • Design
  • Great sales team
  • Furniture
  • Movers
Cons
  • Customer service
  • Response to problem
  • Worst customer service
  • Customer service
  • Delivery service
  • Poor quality

IKEA and Bobs Discount Furniture Most Positive Reviews

Top rated reviews
5

After 30+ yrs., we are downsizing, thinking who would buy a 5 brm house but someone 30+ yrs. younger than we are! Could...

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5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

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5

Local office can't help me suggested corporate office. I am trying to locate draws of the bed that I purchased
M a I M un...

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5

I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!!...

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IKEA and Bobs Discount Furniture Most Critical Reviews

Lowest rated reviews
1

I ordered kitchen with delivery and assembling and given schedule date. On schedule date the goods have been delivered...

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1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

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1

See attached photo , 2 1/2 hrs of waiting until a response !!!
One shipment , we never received as forwarding agent stat...

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1

Buyer beware. When I purchased my living room set I couldn't be happier. notice how all reviews that are good are on...

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IKEA and Bobs Discount Furniture Latest Reviews

Recent published reviews
No votes

MUDGE KITCHEN 232 MARICH WAY LOS ALTOS 94022 Case number 4694****
Dear Ikea,
I need to complain, I suppose, about your Ike...

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3.5

ok, so basically... I am 12 years old. And, I am writing this review because

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2.8

I am trying to call for getting missing parts - it goes to a loop that they cannot take my call and hangs me up.
I need m...

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3.3

When we initially placed an order, Bob's told us that we would receive our delivery in the middle of December. That...

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IKEA and Bobs Discount Furniture Products and Services

Most reviewed product and services
  • Ikea Delivery Service (191 reviews)
  • Ikea Cabinet (37 reviews)
  • Ikea Sofa (32 reviews)
  • Bobs Discount Furniture Furniture Set (394 reviews)
  • Bobs Discount Furniture Sofa (239 reviews)
  • Bobs Discount Furniture Delivery Service (183 reviews)