PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bobs Discount Furniture and Ikea as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bobs Discount Furniture
Ikea

Bobs Discount Furniture and Ikea Overview

Total reviews
1894
894
Company responses
0
0
Issues resolved
9
1

Bobs Discount Furniture was first mentioned on PissedConsumer on Jan 26, 2008 and since then this brand received 1894 reviews. It is 1000 reviews more than Ikea received since Jul 27, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Bobs Discount Furniture customer support team and Ikea customer service.

Bobs Discount Furniture and Ikea Consumer Ratings

Rank
263 out of 1894 in Furniture and Decor category
309 out of 1894 in Furniture and Decor category
Customer service
207 in category
294 in category
Staff
159 in category
291 in category
Product or Service Quality
224 in category
203 in category

According to consumer ratings and reviews, Bobs Discount Furniture ranks 46 points higher in the Furniture and Decor category than Ikea. People gave Bobs Discount Furniture 1.5 stars for Customer service criterion in Furniture and Decor category and it is 397 points higher than the worst rated brand in this category. At the same time, Ikea was rated 1.2 stars for Customer service criterion in this category and it is 310 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Bobs Discount Furniture has a higher rating than Ikea. Regarding Product or Service Quality criterion, consumers gave Bobs Discount Furniture 1.6 stars and it is 63% greater than other in category. Ikea however was rated 1.7 stars and it is 66% greater than other in category.

Bobs Discount Furniture and Ikea Rating Details

Customer service
1.5 (438 reviews)
1.2 (211 reviews)
Reviewer's quote

...OMG!!! Again, I stated that this was not acceptable or good customer service solution to a problem that was no fault of my own. That all I needed was the legs to my furniture. I told him that I would drive to the warehouse AGAIN and pick up the legs...

Tammie P

...The Byzantine automated series of prompts results in a "transferring you to our customer service team," followed by "we did not receive your selection within the time allowed" and a hangup. Web site is similarly wonky. I will never purchase from these people again..

Gregory M
Staff
2 (384 reviews)
1.5 (164 reviews)
Reviewer's quote

I hate this store and will never recommend this to anyone ever staff and management sucked and will not help you in any way i will continue to do bad reviews for this company insted of buying my moms bed and mattress herevi went else where please don't buy from this company its there word against...

Diana T

...” I filed a complaint w/Customer Service and a staff member was assigned to my case. She apologized, arranged new install date (Aug 3rd)and awarded compensation. (My daughter was present as a witness in all meetings) On Aug 3rd, the installer’s failed to show...

susan l
Product or Service Quality
1.6 (383 reviews)
1.7 (159 reviews)
Reviewer's quote

Customer service will not help you . Managers will just keep apologizing but will not solve any issues..

PissedConsumer1737760

...The service and knowledge do not exist, the food section having a bad habit of getting reed items that IKEA use to be known for plus the quality is going down the hill to. t..

Henry H

Bobs Discount Furniture and Ikea Pros and Cons

Pros
  • Great sales team
  • Movers
  • Furniture
  • Product
  • Dissapointed
  • Furniture
Cons
  • Customer service
  • Delivery service
  • Service
  • Customer service
  • Response to problem
  • Worst customer service

Bobs Discount Furniture and Ikea Most Positive Reviews

Top rated reviews
5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

5

After 30+ yrs., we are downsizing, thinking who would buy a 5 brm house but someone 30+ yrs. younger than we are! Could...

Bobs Discount Furniture and Ikea Most Critical Reviews

Lowest rated reviews
1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

1

I ordered kitchen with delivery and assembling and given schedule date. On schedule date the goods have been delivered...

Bobs Discount Furniture and Ikea Latest Reviews

Recent published reviews
1

Rented a truck and drove to the warehouse in Taftville, CT and picked up my own furniture (sectional sofa and two accent...

Read all 1894 reviews
1.5

Purchased a kitchen. All the sales staff try their best and even the call center staff are reasonable good at answering...

Read all 894 reviews

Bobs Discount Furniture and Ikea Products and Services

Most reviewed product and services
  • Bobs Discount Furniture Furniture Set (392 reviews)
  • Bobs Discount Furniture Sofa (231 reviews)
  • Bobs Discount Furniture Delivery Service (181 reviews)
  • Ikea Delivery Service (158 reviews)
  • Ikea Customer Care (76 reviews)
  • Ikea Cabinet (35 reviews)