PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bobs Discount Furniture and Ikea as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bobs Discount Furniture
Ikea

Bobs Discount Furniture and Ikea Overview

Total reviews
1887
893
Company responses
0
0
Issues resolved
9
1

Bobs Discount Furniture was first mentioned on PissedConsumer on Jan 26, 2008 and since then this brand received 1887 reviews. It is 994 reviews more than Ikea received since Jul 27, 2007. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Bobs Discount Furniture customer support team and Ikea customer service.

Bobs Discount Furniture and Ikea Consumer Ratings

Rank
264 out of 2128 in Furniture and Decor category
306 out of 2128 in Furniture and Decor category
Customer service
204 in category
287 in category
Staff
155 in category
294 in category
Product or Service Quality
222 in category
206 in category

According to consumer ratings and reviews, Bobs Discount Furniture ranks 42 points higher in the Furniture and Decor category than Ikea. People gave Bobs Discount Furniture 1.5 stars for Customer service criterion in Furniture and Decor category and it is 391 points higher than the worst rated brand in this category. At the same time, Ikea was rated 1.2 stars for Customer service criterion in this category and it is 308 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Bobs Discount Furniture has a higher rating than Ikea. Regarding Product or Service Quality criterion, consumers gave Bobs Discount Furniture 1.6 stars and it is 63% greater than other in category. Ikea however was rated 1.7 stars and it is 65% greater than other in category.

Bobs Discount Furniture and Ikea Rating Details

Customer service
1.5 (435 reviews)
1.2 (210 reviews)
Reviewer's quote

Then I called customer service and they said send pictures of it. They looked at it and said "We are very sorry to hear of the concerns with your furniture. Unfortunately, the concern you are reporting is not consistent with a factory defect covered under your manufacturing warranty due to there...

STANLEY J

It is impossible to call a local store direct and their central answer service seems to be staffed by people who haven't a clue and have to put you on hold while they call the secret number to the store near you. They no longer sell the traditional Scandinavian foods that are a major reason for a...

PissedConsumer1715876
Staff
2 (381 reviews)
1.5 (165 reviews)
Reviewer's quote

I hate this store and will never recommend this to anyone ever staff and management sucked and will not help you in any way i will continue to do bad reviews for this company insted of buying my moms bed and mattress herevi went else where please don't buy from this company its there word against...

Diana T

...” I filed a complaint w/Customer Service and a staff member was assigned to my case. She apologized, arranged new install date (Aug 3rd)and awarded compensation. (My daughter was present as a witness in all meetings) On Aug 3rd, the installer’s failed to show...

susan l
Product or Service Quality
1.6 (378 reviews)
1.7 (160 reviews)
Reviewer's quote

GreetingsI recently purchased the Mystic Bay bedroom set from your Hunt Valley store. I’ve been in your store several time but I’ve never taken advantage of the candy/ice cream section. This particular time I sampled the jellybeans and a couple pieces of hard candy. Let me tell you, I have never...

Kejuan

Customer Service Experience Manager “will not read any further emails” from me. Shep Hyken is a customer service and experience expert, award-winning keynote speaker, and New York Times bestselling business author. His NewVoiceMedia report follows: “Brands are failing to create the positive,...

Vidya

Bobs Discount Furniture and Ikea Pros and Cons

Pros
  • Great sales team
  • Movers
  • Furniture
  • Product
  • Dissapointed
  • Furniture
Cons
  • Customer service
  • Delivery service
  • Service
  • Customer service
  • Response to problem
  • Worst customer service

Bobs Discount Furniture and Ikea Most Positive Reviews

Top rated reviews
5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

5

After 30+ yrs., we are downsizing, thinking who would buy a 5 brm house but someone 30+ yrs. younger than we are! Could...

Bobs Discount Furniture and Ikea Most Critical Reviews

Lowest rated reviews
1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

1

I ordered kitchen with delivery and assembling and given schedule date. On schedule date the goods have been delivered...

Bobs Discount Furniture and Ikea Latest Reviews

Recent published reviews
5

Greetings
I recently purchased the Mystic Bay bedroom set from your Hunt Valley store. I’ve been in your store several ti...

Read all 1887 reviews
1

Their automated phone system disconnects repeatedly after getting through to the last menu item.
It is impossible to call...

Read all 893 reviews

Bobs Discount Furniture and Ikea Products and Services

Most reviewed product and services
  • Bobs Discount Furniture Furniture Set (392 reviews)
  • Bobs Discount Furniture Sofa (231 reviews)
  • Bobs Discount Furniture Delivery Service (181 reviews)
  • Ikea Delivery Service (157 reviews)
  • Ikea Customer Care (75 reviews)
  • Ikea Cabinet (35 reviews)