PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gbs Enterprises and Bobs Discount Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gbs Enterprises
Bobs Discount Furniture

Gbs Enterprises and Bobs Discount Furniture Overview

Total reviews
51
1894
Company responses
0
0
Issues resolved
0
9

Bobs Discount Furniture was first mentioned on PissedConsumer on Jan 26, 2008 and since then this brand received 1894 reviews. It is 1843 reviews more than Gbs Enterprises received since Aug 31, 2015.

Gbs Enterprises and Bobs Discount Furniture Consumer Ratings

Rank
516 out of 1896 in Furniture and Decor category
266 out of 1896 in Furniture and Decor category
Customer service
328 in category
210 in category
Value for money
361 in category
234 in category
Reliability
281 in category
180 in category

According to consumer ratings and reviews, Bobs Discount Furniture ranks 250 points higher in the Furniture and Decor category than Gbs Enterprises. People gave Gbs Enterprises 1 stars for Customer service criterion in Furniture and Decor category and it is 281 points higher than the worst rated brand in this category. At the same time, Bobs Discount Furniture was rated 1.5 stars for Customer service criterion in this category and it is 399 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Bobs Discount Furniture has a higher rating than Gbs Enterprises. Regarding Reliability criterion, consumers gave Gbs Enterprises 1 stars and it is 54% greater than other in category. Bobs Discount Furniture however was rated 1.4 stars and it is 70% greater than other in category.

Gbs Enterprises and Bobs Discount Furniture Rating Details

Customer service
1 (33 reviews)
1.5 (438 reviews)
Reviewer's quote

...The customer service representative literally argued with me for 30 minutes. We debated the definition of rip, tear, seam separation, puncture and every synonym for TEAR. I told her I personally tore/punctured the fabric by sitting on the couch with shoes with pointed heals...

Anijah

...OMG!!! Again, I stated that this was not acceptable or good customer service solution to a problem that was no fault of my own. That all I needed was the legs to my furniture. I told him that I would drive to the warehouse AGAIN and pick up the legs...

Tammie P
Value for money
1 (29 reviews)
1.8 (331 reviews)
Reviewer's quote

...Read the reviews on GBS before wasting your money. They deny almost every claim submitted to them according to reviewers. Ashley Furniture really needs to rethink who they choose to provided the protection plan..

Terrie Taylor Jordan

...Thank you for the reviews there was nothing good about Bobs furniture turned us off money is hard to come bye for anyone to waste..

PissedConsumer1758844
Reliability
1 (29 reviews)
1.4 (363 reviews)
Reviewer's quote

No response after 7 months after filing a claim. Followed up with emails and phone calls with no response. Can’t get anyone on the phone and no reply to emails!!!! I PAID FOR THE PROTECTION AND THEY ARE NOT FOLLOWING THROUGH!!!

PissedConsumer1720964

Customer service will not help you .. Managers will just keep apologizing but will not solve any issues.. And the goofe/ Guardian protection they sale is NO GOOD.. WILL DENY YOUR CLAIM.

PissedConsumer1737760

Gbs Enterprises and Bobs Discount Furniture Pros and Cons

Pros
  • There are no pros
  • Products we bought
  • Great sales team
  • Movers
  • Furniture
Cons
  • Customer service is awful
  • Customer service
  • Anything i experienced and they dont even call you back
  • Customer service
  • Delivery service
  • Service

Gbs Enterprises and Bobs Discount Furniture Most Positive Reviews

Top rated reviews
No votes
5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

Gbs Enterprises and Bobs Discount Furniture Most Critical Reviews

Lowest rated reviews
1

DO NOT buy the GBS Warranty Services from Marlo. The Salesman will insist the warranty plan is terrific. However, the...

1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

Gbs Enterprises and Bobs Discount Furniture Latest Reviews

Recent published reviews
1

We have done business with Ashley Furniture for many years. We always buy the protection plan that is offered. The few...

Read all 51 reviews
1

Rented a truck and drove to the warehouse in Taftville, CT and picked up my own furniture (sectional sofa and two accent...

Read all 1894 reviews

Gbs Enterprises and Bobs Discount Furniture Products and Services

Most reviewed product and services
  • Gbs Enterprises Furniture Warranty (22 reviews)
  • Gbs Enterprises Claim (9 reviews)
  • Gbs Enterprises Warranty (4 reviews)
  • Bobs Discount Furniture Furniture Set (392 reviews)
  • Bobs Discount Furniture Sofa (231 reviews)
  • Bobs Discount Furniture Delivery Service (181 reviews)