PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Gardner White Furniture and Bobs Discount Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Gardner White Furniture
Bobs Discount Furniture

Gardner White Furniture and Bobs Discount Furniture Overview

Total reviews 392 1953
Company responses 0 0
Issues resolved 7 9

Gardner White Furniture and Bobs Discount Furniture Consumer Ratings

Rank
418 out of 1544 in Furniture and Decor category
300 out of 1544 in Furniture and Decor category
Customer service
270 in category
206 in category
Product or Service Quality
253 in category
236 in category
Delivery Service
223 in category
252 in category
Reliability
250 in category
195 in category

Gardner White Furniture and Bobs Discount Furniture Rating Details

Customer service
1.3 (160 reviews)
1.5 (472 reviews)
Reviewer's quote

...Once again, I tried calling customer service. No one answered, so I left a message telling them to refund the price of the lamp; it was like pulling teeth to get any customer service. Yesterday they credited my card with the price of the lamp...

Read full review

... November 15 if I wanted to upgrade to a better mattress I would have to take additional $200 ridiculous they should pay for the mess up not me very very poor customer service Ive been on the phone since 10:30 AM is not 4:42 PM and I have gotten nowhere . Left all the pieces laying everywhere in her room I put it in a pile....

Read full review
Product or Service Quality
1.5 (147 reviews)
1.6 (417 reviews)
Reviewer's quote

...Gardner white just scams people of their money and provides the *** customer service! I would give them less than half a star if it would let me. hopefully they go out of business next..

Read full review

...Do not buy anything from them there furniture is not good quality and their service is worse..

Read full review
Delivery Service
2 (140 reviews)
2 (385 reviews)
Reviewer's quote

...This is the worst delivery service ever. I called my sales rep and I got no call back and I sent in pics. I will never shop Gardner white again..

Read full review

their delivery service utterly and pathetically refused to reschedule and threw me back into the awful call center queue for another round of hours of waiting and calls. finally requested a refund and instead of the person i got thru to processing it they threw it back to their store and i had to...

Read full review
Reliability
1.3 (136 reviews)
1.4 (393 reviews)
Reviewer's quote

Have not received my sofa it's been 5 months

Read full review

10/5/2020 I purchas$3200ed mattress that cost me beyond what I planned to buy and my mistake is that I was swayed and sales talked by this sales associate in College Point store. When I wanted to make changes i had to go through red tapes and many hours on hold you name it I made calls to all the...

Read full review

Gardner White Furniture and Bobs Discount Furniture Pros and Cons

Pros
  • Just pissed
  • Sales staff
  • Sales person
  • Great sales team
  • Movers
  • Furniture
Cons
  • Customer service
  • Bad quality
  • Quality
  • Customer service
  • Delivery service
  • Poor quality

Gardner White Furniture and Bobs Discount Furniture Most Positive Reviews

Top rated reviews
5

Sales Team at 8 mile store Friendly Professonal staff always,I have made several purchases at that site and good...

Read full review
5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

Read full review
5

Customer service representative Ashley was very helpful and polite.

Read full review
5

I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!!...

Read full review

Gardner White Furniture and Bobs Discount Furniture Most Critical Reviews

Lowest rated reviews
1

My bed started dipping after a month and a half to two months of having it and they will not do one thing about it!!!...

Read full review
1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

Read full review
1

1. Recieved damaged furniture.
2. Service technician confirmed damage and promised new furniture to be delivered next da...

Read full review
1

Buyer beware. When I purchased my living room set I couldn't be happier. notice how all reviews that are good are on...

Read full review

Gardner White Furniture and Bobs Discount Furniture Latest Reviews

Recent published reviews
2.2

Have not received my sofa it's been 5 months

Read full review
1.2

10/5/2020 I purchas$3200ed mattress that cost me beyond what I planned to buy and my mistake is that I was swayed and sa...

Read full review
2

I ordered a sofa about 5 month and it not here yea what the hold up.

Read full review
2.4

I ordered my furniture in July 2020 and before we left the store the salesperson was harassing me to leave a Google...

Read full review

Gardner White Furniture and Bobs Discount Furniture Products and Services

Most reviewed product and services
  • Gardner White Furniture Sofa (48 reviews)
  • Gardner White Furniture Delivery Service (36 reviews)
  • Gardner White Furniture Furniture Set (18 reviews)
  • Bobs Discount Furniture Furniture Set (394 reviews)
  • Bobs Discount Furniture Sofa (235 reviews)
  • Bobs Discount Furniture Delivery Service (183 reviews)