PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bobs Discount Furniture and Darvin Furniture as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bobs Discount Furniture
Darvin Furniture

Bobs Discount Furniture and Darvin Furniture Overview

Total reviews
1928
56
Company responses
0
0
Issues resolved
9
0

Bobs Discount Furniture and Darvin Furniture Consumer Ratings

Rank
287 out of 1493 in Furniture and Decor category
353 out of 1493 in Furniture and Decor category
Customer service
215 in category
270 in category
Product or Service Quality
238 in category
233 in category
Reliability
200 in category
195 in category
Exchange, Refund and Cancellation Policy
211 in category
177 in category

Bobs Discount Furniture and Darvin Furniture Rating Details

Customer service
1.5 (454 reviews)
1.3 (23 reviews)
Reviewer's quote

From Bob's two days after delivery it broke i contacted customer service tech came early and i missed the appointment i called and rescheduled and the virus happened. After 2 months of living with books under my sectional when things opened up i called and the tech came back out determined he was...

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...NEVER HAD ISSUES WITH CUSTOMER SERVICE BEFORE. RECENTLY PURCHASED A SOFA AND LOVESEAT. I HAVE MEDICAL ISSUE REGARDING MY LOWER BACK...

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Product or Service Quality
1.6 (399 reviews)
1.6 (16 reviews)
Reviewer's quote

When they delivered it and paid extra for them to bring it into the house (rip off service), we noted 2 areas on the leather with small tears. The techs took photos at our request and told us they would alert management and they would be in contact with us. We of course never heard from anyone, but...

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Darvin Customer Service Center Customer # 11607510 We ordered an Inspire Q bed set from Darvin. Our sales person was Maurice. When we came in the store Maurice greeted us at the door, we told him we were interested in a QUALITY bed set...

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Reliability
1.4 (378 reviews)
1.4 (18 reviews)
Reviewer's quote

Purchased a dresser with their so called Bobtastic white glove delivery and got nothing even close to "Tastic"! more like failtastic! Their stores don't answer the phone calls and you're directed to their call center which is so overwhelmed it puts you in a 60+ person queue that takes 1-2 hours to...

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Ordered and couch and love seat, specifically told sales person we wanted a cloth fabric, sample shown to us was the right color, when delivered it had the leather look and feel of leather. Service reprehensive came out took pictures and service department was to call us back today Friday August...

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Exchange, Refund and Cancellation Policy
1.4 (373 reviews)
1.5 (17 reviews)
Reviewer's quote

...out but I'm going to have to do a civil suit I sent tons of picture to them I did everything nothing they took all my money and never replacement repair or refund me and I'm still holding them dam rail scratching up wall and falling on *** they never came to pick them up all the lies I guess I start my civil sue now cause BOB IS THE WORST EVER NEVER...

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I called them about a problem with the furniture I bought with the extended warranty and they can't even be bothered to call me back and told me that the insurance company of the policy they sold me is no longer with Darvin..

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Bobs Discount Furniture and Darvin Furniture Pros and Cons

Pros
  • Great sales team
  • Movers
  • Furniture
  • Sales person was nice
  • Sales person was nice and helpful
  • Nla
Cons
  • Customer service
  • Delivery service
  • Service
  • Will not take back defective furniture
  • How i was treated
  • Unprofessional delivery

Bobs Discount Furniture and Darvin Furniture Most Positive Reviews

Top rated reviews
5

WE NEED A BOB'S FURNITURE IN OR NE AR THE VILLAGES FL. THEY ARE BUILDING 2000 NEW HOMES. PEOPLE BUY FURNITURE ALL THE...

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3.3

Leather Italian leather set beige all has a black dark spots on the cushion seats as seen on the pictures and the love...

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5

I have had my bed for a total of 7months and the slat has already broken off from the headboard. I'm only 130lbs!!!...

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No votes

Bobs Discount Furniture and Darvin Furniture Most Critical Reviews

Lowest rated reviews
1

So I bought the "Kendall sectional" from bobs and i was in love with it! Fast forward a year( keep in mind its only...

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1

Never again will I do business with Darvin Furniture due to their POOR customer service. On 06/10/2015, Darvin's...

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1

Buyer beware. When I purchased my living room set I couldn't be happier. notice how all reviews that are good are on...

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1

Horrible! Dont go there. Workers dont want to work even with them having two other people to help them. Ordered a bed...

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Bobs Discount Furniture and Darvin Furniture Latest Reviews

Recent published reviews
No votes

I went to Bobs discount furniture I paid cash in full $3000 about for a love seat and a couch and two end tables since...

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No votes

THE NEW DARVIN COMMERCIAL DOESN'T PRACTICE ANY SOCIAL DISTANCING. YOUR COMPANY DOESN'T GET IT CONTACTING THE GOVERNOR....

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1.5

In January 2020, we bought a black leather L shaped sectional from bobs after much research on size, material, durabilit...

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1.2

HAVE BEEN A LOYAL CUSTOMER FOR 30 YEARS. NEVER HAD ISSUES WITH CUSTOMER SERVICE BEFORE. RECENTLY PURCHASED A SOFA AND...

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Bobs Discount Furniture and Darvin Furniture Products and Services

Most reviewed product and services
  • Bobs Discount Furniture Furniture Set (394 reviews)
  • Bobs Discount Furniture Sofa (232 reviews)
  • Bobs Discount Furniture Delivery Service (181 reviews)
  • Darvin Furniture Customer Care (9 reviews)
  • Darvin Furniture Delivery Service (5 reviews)