PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tire Discounters and Bob Sumerel Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Tire Discounters

Tire Discounters

Has verified representatives
2.3
Tire Discounters
Bob Sumerel Tire

Tire Discounters and Bob Sumerel Tire Overview

Total reviews
217
9
Company responses
106
0
Issues resolved
3
0

Tire Discounters was first mentioned on PissedConsumer on Sep 7, 2011 and since then this brand received 217 reviews. It is 208 reviews more than Bob Sumerel Tire received since Nov 14, 2011.

Tire Discounters and Bob Sumerel Tire Consumer Ratings

Rank
125 out of 2660 in Service Centers and Repairs category
185 out of 2660 in Service Centers and Repairs category
Customer service
198 in category
141 in category
Staff
191 in category
192 in category
Product or Service Quality
166 in category
95 in category

According to consumer ratings and reviews, Tire Discounters ranks 60 points higher in the Service Centers and Repairs category than Bob Sumerel Tire. People gave Tire Discounters 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 416 points higher than the worst rated brand in this category. At the same time, Bob Sumerel Tire was rated 1.8 stars for Customer service criterion in this category and it is 473 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Bob Sumerel Tire has a higher rating than Bob Sumerel Tire. Regarding Product or Service Quality criterion, consumers gave Tire Discounters 1.6 stars and it is 73% greater than other in category. Bob Sumerel Tire however was rated 2.2 stars and it is 85% greater than other in category.

Tire Discounters and Bob Sumerel Tire Rating Details

Customer service
1.4 (117 reviews)
1.8 (5 reviews)
Reviewer's quote

Excellent customer service and quality work!..

PissedConsumer1713318

Comment!! I will never buy tires from Bob Sumerel again!! You have the worst customer service in the business !! Today I went to 2 of your stores just to get my tires rotated and balanced for tires I purchased from your corporation. First,I went to the Walton, KY location. I was there first thing...

PissedConsumer1071592
Staff
1.6 (113 reviews)
1.6 (7 reviews)
Reviewer's quote

Tire discounters on colerain staff members are very pleasant and they got me in and out the door quickly..

Timo

bought 2 new tires for truck when I left left front brake line was broken :cry:

PissedConsumer1618257
Product or Service Quality
1.6 (103 reviews)
2.2 (6 reviews)
Reviewer's quote

...Mind you I already paid to have my service done right the first time. So I said ok and waited, and waited and waited for 3 hrs. Then I say hey I’m gonna have to come back another day and he said oh no we pulling it in now...

Austin L

Went i for all wheel allignnent and new tires. Told them my car was shaking at 65 mph. Bad, wearing outside tires in front and that the previous owner said he had subframe changed because it rotted and cracked. They told me they could not do a allignment becaust my drive axle was out of...

PissedConsumer1055410

Tire Discounters and Bob Sumerel Tire Pros and Cons

Pros
  • Closeness to my home
  • Clean
  • It used to be good
  • Michelin tires
Cons
  • Whole service
  • Being cheated out of money
  • Failing to inform the consumer of important warranty info
  • Arrogent service personal

Tire Discounters and Bob Sumerel Tire Most Positive Reviews

Top rated reviews
5

Today I got my oil changed and both my front and back brakes changed in less then a hour. The manger Bill was extremely...

5

I had 2 tires switched on 2 sets of wheels. They let me leave the car and tires and said they would be done by 3:00,...

Tire Discounters and Bob Sumerel Tire Most Critical Reviews

Lowest rated reviews
1

Tire Discounters unaligned my tires I bought from them 4 months ago when I wouldn't allow them to fix my brakes and...

1

During the spring I replaced all 4 of my tires....with road hazard... my husband wanted me to be safe when I went anywhe...

Tire Discounters and Bob Sumerel Tire Latest Reviews

Recent published reviews
5

Excellent customer service and quality work!

Read all 217 reviews
1

bought 2 new tires for truck when I left left front brake line was broken Cry

Read all 9 reviews

Tire Discounters and Bob Sumerel Tire Products and Services

Most reviewed product and services
  • Tire Discounters Customer Care (21 reviews)
  • Tire Discounters Car Repair (17 reviews)
  • Tire Discounters Tire Replacement (15 reviews)
  • Bob Sumerel Tire Tire Replacement (2 reviews)
  • Bob Sumerel Tire Wheel Alignment (2 reviews)
  • Bob Sumerel Tire Brakes Replacement (1 review)