Tire Discounters vs Bob Sumerel Tire: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Tire Discounters and Bob Sumerel Tire as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Start a new comparison

Tire Discounters

Has verified representatives

2.3

Bob Sumerel Tire

1.9

Tire Discounters

Bob Sumerel Tire

Tire Discounters and Bob Sumerel Tire Overview

Total reviews

217

Company responses

106

Issues resolved

Tire Discounters was first mentioned on PissedConsumer on Sep 7, 2011 and since then this brand received 217 reviews. It is 208 reviews more than Bob Sumerel Tire received since Nov 14, 2011.

Tire Discounters and Bob Sumerel Tire Consumer Ratings

Rank

125 out of 2660 in Service Centers and Repairs category

185 out of 2660 in Service Centers and Repairs category

Customer service

198 in category

141 in category

Staff

191 in category

192 in category

Product or Service Quality

166 in category

95 in category

According to consumer ratings and reviews, Tire Discounters ranks 60 points higher in the Service Centers and Repairs category than Bob Sumerel Tire. People gave Tire Discounters 1.4 stars for Customer service criterion in Service Centers and Repairs category and it is 416 points higher than the worst rated brand in this category. At the same time, Bob Sumerel Tire was rated 1.8 stars for Customer service criterion in this category and it is 473 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Bob Sumerel Tire has a higher rating than Bob Sumerel Tire. Regarding Product or Service Quality criterion, consumers gave Tire Discounters 1.6 stars and it is 73% greater than other in category. Bob Sumerel Tire however was rated 2.2 stars and it is 85% greater than other in category.

Tire Discounters and Bob Sumerel Tire Rating Details

Customer service

1.4 (117 reviews)

1.8 (5 reviews)

Reviewer's quote

Excellent customer service and quality work!..

PissedConsumer1713318

Comment!! I will never buy tires from Bob Sumerel again!! You have the worst customer service in the business !! Today I went to 2 of your stores just to get my tires rotated and balanced for tires I purchased from your corporation. First,I went to the Walton, KY location. I was there first thing...

PissedConsumer1071592

Staff

1.6 (113 reviews)

1.6 (7 reviews)

Reviewer's quote

Tire discounters on colerain staff members are very pleasant and they got me in and out the door quickly..

Timo

bought 2 new tires for truck when I left left front brake line was broken :cry:

PissedConsumer1618257

Product or Service Quality

1.6 (103 reviews)

2.2 (6 reviews)

Reviewer's quote

...Mind you I already paid to have my service done right the first time. So I said ok and waited, and waited and waited for 3 hrs. Then I say hey I’m gonna have to come back another day and he said oh no we pulling it in now...

Austin L

Went i for all wheel allignnent and new tires. Told them my car was shaking at 65 mph. Bad, wearing outside tires in front and that the previous owner said he had subframe changed because it rotted and cracked. They told me they could not do a allignment becaust my drive axle was out of...

PissedConsumer1055410