PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bob Evans Restaurants and Sweet Tomatoes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bob Evans Restaurants
Sweet Tomatoes

Bob Evans Restaurants and Sweet Tomatoes Overview

Total reviews
1572
118
Company responses
0
0
Issues resolved
5
0

Bob Evans Restaurants was first mentioned on PissedConsumer on Aug 17, 2007 and since then this brand received 1572 reviews. It is 1454 reviews more than Sweet Tomatoes received since Dec 22, 2010.

Bob Evans Restaurants and Sweet Tomatoes Consumer Ratings

Rank
86 out of 5048 in Cafes, Restaurants and Bars category
69 out of 5048 in Cafes, Restaurants and Bars category
Customer service
62 in category
54 in category
Staff
69 in category
57 in category
Price Affordability
61 in category
53 in category

According to consumer ratings and reviews, Sweet Tomatoes ranks 17 points higher in the Cafes, Restaurants and Bars category than Bob Evans Restaurants. People gave Bob Evans Restaurants 2.2 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 302 points higher than the worst rated brand in this category. At the same time, Sweet Tomatoes was rated 2.3 stars for Customer service criterion in this category and it is 310 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Sweet Tomatoes has a higher rating than Bob Evans Restaurants. Regarding Price Affordability criterion, consumers gave Bob Evans Restaurants 3 stars and it is 83% greater than other in category. Sweet Tomatoes however was rated 3.2 stars and it is 85% greater than other in category.

Bob Evans Restaurants and Sweet Tomatoes Rating Details

Customer service
2.2 (586 reviews)
2.3 (52 reviews)
Reviewer's quote

...How about you stop running this like a clown show and get someone with a backbone to go down there and swing the hammer and get these clowns to understanding customer service and just plain service. Also it wouldn’t hurt to get some management in their that understands how to run an efficient crew..

Glorine

Your Customer Service phones SUCK !!!..

PissedConsumer1683707
Staff
2.3 (536 reviews)
2.6 (47 reviews)
Reviewer's quote

TWO STARS: Long wait times from staff through each course of the dinner. Missed and forgotten food items..

PissedConsumer1719295

Bus staff leaves trays from long ago departed guests on tables. We ate there last Sunday and the same young girl never greeted us as we are normally accustomed to the from your staff. She never cleared the dishes we used and simply piled up plates on trays (counted seven tables) around the...

Ed G
Price Affordability
3 (505 reviews)
3.2 (48 reviews)
Reviewer's quote

...The price was 12. 72. The chicken that was ordered was not done and they were told they would have to pay anyway...

Faye G

...We were given a 10% senior discount on the higher priced listed price. We then saw other people come through the line using them. When we approached the cashier- we were told- that is weird- no suggestion to give us an opportunity to use ours- How disappointing Never again ..

PissedConsumer971240

Bob Evans Restaurants and Sweet Tomatoes Pros and Cons

Pros
  • Location
  • Menu
  • Restrauant was clean
  • Today no pros
  • It except for that reason
  • Good food
Cons
  • Service
  • Customer service
  • Management staff
  • Disrespected again by a manager felt they did not care
  • Read the review
  • Way yadbira spoke to me horrible

Bob Evans Restaurants and Sweet Tomatoes Most Positive Reviews

Top rated reviews
5

ORDERED AROUND 7:15 p.m. didn't get food until after 8 oclock. sept 4
ordered the 3 course dinners for two people . th...

5

Kelly was so sweet. She brought my mom some cookies. Her smile was bright and friendl.

Bob Evans Restaurants and Sweet Tomatoes Most Critical Reviews

Lowest rated reviews
1

on first arrival our waiter didn't introduce himself. we barely sat in our seats and he asked where we ready to order....

1

What has happened to this once once new and bright family restaurant? We have been coming to the SP in Simi since it op...

Bob Evans Restaurants and Sweet Tomatoes Latest Reviews

Recent published reviews
1

Darren can not manage a staff this size.
Darren can not hire and manage a staff that can keep up with dishwashing.
Darren...

Read all 1572 reviews
1

CS is not accepting the only 2 numbers on my gift card and therefore it is impossible to speak with anyone.
What gives yo...

Read all 118 reviews

Bob Evans Restaurants and Sweet Tomatoes Products and Services

Most reviewed product and services
  • Bob Evans Restaurants Customer Care (177 reviews)
  • Bob Evans Restaurants Manager (156 reviews)
  • Bob Evans Restaurants Waiter (91 reviews)
  • Sweet Tomatoes Manager (14 reviews)
  • Sweet Tomatoes Sanitary Conditions (9 reviews)
  • Sweet Tomatoes Customer Care (8 reviews)