PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bob Evans Restaurants and Ruby Tuesday as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bob Evans Restaurants
Ruby Tuesday

Bob Evans Restaurants and Ruby Tuesday Overview

Total reviews
1585
872
Company responses
0
0
Issues resolved
5
7

Bob Evans Restaurants was first mentioned on PissedConsumer on Aug 17, 2007 and since then this brand received 1585 reviews. It is 713 reviews more than Ruby Tuesday received since Jul 9, 2008. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Ruby Tuesday customer support team than with Bob Evans Restaurants customer service.

Bob Evans Restaurants and Ruby Tuesday Consumer Ratings

Rank
85 out of 3120 in Cafes, Restaurants and Bars category
107 out of 3120 in Cafes, Restaurants and Bars category
Customer service
62 in category
97 in category
Staff
69 in category
85 in category
Price Affordability
60 in category
124 in category

According to consumer ratings and reviews, Bob Evans Restaurants ranks 22 points higher in the Cafes, Restaurants and Bars category than Ruby Tuesday. People gave Bob Evans Restaurants 2.2 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 307 points higher than the worst rated brand in this category. At the same time, Ruby Tuesday was rated 2 stars for Customer service criterion in this category and it is 272 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Bob Evans Restaurants has a higher rating than Ruby Tuesday. Regarding Price Affordability criterion, consumers gave Bob Evans Restaurants 3 stars and it is 84% greater than other in category. Ruby Tuesday however was rated 2.6 stars and it is 66% greater than other in category.

Bob Evans Restaurants and Ruby Tuesday Rating Details

Customer service
2.2 (594 reviews)
2 (408 reviews)
Reviewer's quote

...There isn't any customer service at all. I recommend avoiding this location. Needless to say, I won't be coming back to this one or any Bob Evans...

Romayne

...Very poor customer service..

Yardley
Staff
2.3 (544 reviews)
2.1 (391 reviews)
Reviewer's quote

Like I said above I have been to Bob Evens numerous times and my husband and I have not always been treated right by the staff, didnt get quality food but we still came back. I for one know that Caitlin is an excellent employee and would not mistreat anyone, she loved her job and she was good at...

Revonda B

...Also we can hear the wait staff talking negative about they job and other things. The atmosphere was a little weird to say the least. Tables that were never cleaned around us, people leaving because service was bad...

PissedConsumer1642048
Price Affordability
3 (511 reviews)
2.6 (365 reviews)
Reviewer's quote

...The price was 12. 72. The chicken that was ordered was not done and they were told they would have to pay anyway...

Faye G

...One menu listed the price as $6. 39, the other as $6. 99 The order was placed at 1:15 pm We alerted our server Renee to the price discrepancy...

Dietrick

Bob Evans Restaurants and Ruby Tuesday Pros and Cons

Pros
  • Location
  • Menu
  • Restrauant was clean
  • Salad bar
  • Waitress
  • Location
Cons
  • Service
  • Customer service
  • Management staff
  • Customer service
  • Food
  • Whole experience

Bob Evans Restaurants and Ruby Tuesday Most Positive Reviews

Top rated reviews
5

ORDERED AROUND 7:15 p.m. didn't get food until after 8 oclock. sept 4
ordered the 3 course dinners for two people . th...

5

My fiancee and I went to have dinner last night at the one at deptford mall. She ate the salad bar and got very...

Bob Evans Restaurants and Ruby Tuesday Most Critical Reviews

Lowest rated reviews
1

on first arrival our waiter didn't introduce himself. we barely sat in our seats and he asked where we ready to order....

1

The Worse service and food I have ever experienced in any restaurant. Our order was wrong and our server never checked...

Bob Evans Restaurants and Ruby Tuesday Latest Reviews

Recent published reviews
2.6

Used to go to BE for the chicken pot pie which was always delicious. They replaced it with some newer version of...

Read all 1585 reviews
1

they are a *** waste if fulfilling orders. they did not check the bag before they sent the order out. unfortunately,...

Read all 872 reviews

Bob Evans Restaurants and Ruby Tuesday Products and Services

Most reviewed product and services
  • Bob Evans Restaurants Customer Care (181 reviews)
  • Bob Evans Restaurants Manager (157 reviews)
  • Bob Evans Restaurants Waiter (91 reviews)
  • Ruby Tuesday Manager (114 reviews)
  • Ruby Tuesday Customer Care (94 reviews)
  • Ruby Tuesday Waiter (65 reviews)