PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Perkins Restaurant and Bob Evans Restaurants as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Perkins Restaurant
Bob Evans Restaurants

Perkins Restaurant and Bob Evans Restaurants Overview

Total reviews
323
1665
Company responses
0
0
Issues resolved
2
6

Perkins Restaurant and Bob Evans Restaurants Consumer Ratings

Rank
85 out of 2614 in Cafes, Restaurants and Bars category
97 out of 2614 in Cafes, Restaurants and Bars category
Customer service
75 in category
73 in category
Quality of Food
85 in category
102 in category
Location
75 in category
76 in category
Price Affordability
65 in category
64 in category

Perkins Restaurant and Bob Evans Restaurants Rating Details

Customer service
2.2 (83 reviews)
2.2 (625 reviews)
Reviewer's quote

...How sad is that!! What happened to customer service. All I asked her to do was to take the meal off of my bill..

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...There isn't any customer service at all. I recommend avoiding this location. Needless to say, I won't be coming back to this one or any Bob Evans...

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Quality of Food
2.5 (77 reviews)
2.4 (529 reviews)
Reviewer's quote

...then to top it all off, our food was cold, fries were cold and there was a hair in my sandwich. not a pleasant experience at all. My number is 845-517-9664, and my name is Christina...

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...Poor quality of food and staff. Been when food and service were much better..

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Location
3.5 (72 reviews)
3.5 (516 reviews)
Reviewer's quote

My wife took me to the Menominee, MI location today for Fathers Day and we had a wait , as expected and then we were seated and waited 25 minutes for a waitress to take our order. The food came on time and the waitress said she would be back so we ate then waited again fo 25 more minutes for the...

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...Again, the manager at this Medina location is an embarrassment to your organization. I'm gone forever from Bob Evans!!!..

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Price Affordability
3 (72 reviews)
3 (543 reviews)
Reviewer's quote

Asked about excessive bill-told extra items on photo on menu not part of menu price. No discount offered for poor service-time butter arrivef potatoe too cold to. melt it, no refils on...

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...The price was 12. 72. The chicken that was ordered was not done and they were told they would have to pay anyway...

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Perkins Restaurant and Bob Evans Restaurants Pros and Cons

Pros
  • I like the restaurant
  • Serving staff is friendly
  • Quality of food
  • Location
  • Menu
  • Restrauant was clean
Cons
  • Food
  • Attitudes
  • Treatment
  • Service
  • Customer service
  • Management staff

Perkins Restaurant and Bob Evans Restaurants Most Positive Reviews

Top rated reviews
5

Me and my family came in lastnight .at 9:45 we set an hour before anyone came and took our drink order .i had a talk...

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5

ORDERED AROUND 7:15 p.m. didn't get food until after 8 oclock. sept 4
ordered the 3 course dinners for two people . th...

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5

Everything is above average except for the coffee. So bitter and surely not worth the cost! My group goes to Perkins in...

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5

I eat at Bob Evans 5 to 7 times a week. there ar 5 different bob Evans I eat at. Now there's only 4 around my area...

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Perkins Restaurant and Bob Evans Restaurants Most Critical Reviews

Lowest rated reviews
1

Host was rude and crabby, While we waited we saw her get cookies out of the case and sell them to someone with bare...

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1

on first arrival our waiter didn't introduce himself. we barely sat in our seats and he asked where we ready to order....

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1

The server was very rude and called me names to my face. Waiting over an hour and a half for my order to be taken....

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1

My Husband and I wanted to try the slow roast meal. We were told that they were not $6.99 but $7.99, or we could have th...

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Perkins Restaurant and Bob Evans Restaurants Latest Reviews

Recent published reviews
4.9

i LOVE PERKINS. We go to the one in Vadnais Heights, Mn. There are 2 items I would like to see back on the menu. The Fab...

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3.5

I got grilled chicken and it was rubbery and tasteless!

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No votes

Why can't they fix this it's too dam hot to eat there

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No votes

site won't let me delete account...ditto for phone support...won't reply to my emails

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Perkins Restaurant and Bob Evans Restaurants Products and Services

Most reviewed product and services
  • Perkins Restaurant Customer Care (32 reviews)
  • Perkins Restaurant Manager (10 reviews)
  • Perkins Restaurant Eggs (9 reviews)
  • Bob Evans Restaurants Customer Care (184 reviews)
  • Bob Evans Restaurants Manager (159 reviews)
  • Bob Evans Restaurants Waiter (92 reviews)