PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bob Evans Restaurants and Perkins Restaurant as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bob Evans Restaurants
Perkins Restaurant

Bob Evans Restaurants and Perkins Restaurant Overview

Total reviews
1665
323
Company responses
0
0
Issues resolved
6
2

Bob Evans Restaurants and Perkins Restaurant Consumer Ratings

Rank
97 out of 2614 in Cafes, Restaurants and Bars category
85 out of 2614 in Cafes, Restaurants and Bars category
Customer service
73 in category
75 in category
Price Affordability
64 in category
65 in category
Quality of Food
102 in category
85 in category
Location
76 in category
75 in category

Bob Evans Restaurants and Perkins Restaurant Rating Details

Customer service
2.2 (625 reviews)
2.2 (83 reviews)
Reviewer's quote

...There isn't any customer service at all. I recommend avoiding this location. Needless to say, I won't be coming back to this one or any Bob Evans...

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...How sad is that!! What happened to customer service. All I asked her to do was to take the meal off of my bill..

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Price Affordability
3 (543 reviews)
3 (72 reviews)
Reviewer's quote

...The price was 12. 72. The chicken that was ordered was not done and they were told they would have to pay anyway...

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Asked about excessive bill-told extra items on photo on menu not part of menu price. No discount offered for poor service-time butter arrivef potatoe too cold to. melt it, no refils on...

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Quality of Food
2.4 (529 reviews)
2.5 (77 reviews)
Reviewer's quote

...Poor quality of food and staff. Been when food and service were much better..

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...then to top it all off, our food was cold, fries were cold and there was a hair in my sandwich. not a pleasant experience at all. My number is 845-517-9664, and my name is Christina...

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Location
3.5 (516 reviews)
3.5 (72 reviews)
Reviewer's quote

...Again, the manager at this Medina location is an embarrassment to your organization. I'm gone forever from Bob Evans!!!..

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My wife took me to the Menominee, MI location today for Fathers Day and we had a wait , as expected and then we were seated and waited 25 minutes for a waitress to take our order. The food came on time and the waitress said she would be back so we ate then waited again fo 25 more minutes for the...

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Bob Evans Restaurants and Perkins Restaurant Pros and Cons

Pros
  • Location
  • Menu
  • Restrauant was clean
  • I like the restaurant
  • Serving staff is friendly
  • Quality of food
Cons
  • Service
  • Customer service
  • Management staff
  • Food
  • Attitudes
  • Treatment

Bob Evans Restaurants and Perkins Restaurant Most Positive Reviews

Top rated reviews
5

ORDERED AROUND 7:15 p.m. didn't get food until after 8 oclock. sept 4
ordered the 3 course dinners for two people . th...

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5

Me and my family came in lastnight .at 9:45 we set an hour before anyone came and took our drink order .i had a talk...

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5

I eat at Bob Evans 5 to 7 times a week. there ar 5 different bob Evans I eat at. Now there's only 4 around my area...

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5

Everything is above average except for the coffee. So bitter and surely not worth the cost! My group goes to Perkins in...

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Bob Evans Restaurants and Perkins Restaurant Most Critical Reviews

Lowest rated reviews
1

on first arrival our waiter didn't introduce himself. we barely sat in our seats and he asked where we ready to order....

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1

Host was rude and crabby, While we waited we saw her get cookies out of the case and sell them to someone with bare...

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1

My Husband and I wanted to try the slow roast meal. We were told that they were not $6.99 but $7.99, or we could have th...

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1

The server was very rude and called me names to my face. Waiting over an hour and a half for my order to be taken....

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Bob Evans Restaurants and Perkins Restaurant Latest Reviews

Recent published reviews
3.5

I got grilled chicken and it was rubbery and tasteless!

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4.9

i LOVE PERKINS. We go to the one in Vadnais Heights, Mn. There are 2 items I would like to see back on the menu. The Fab...

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No votes

site won't let me delete account...ditto for phone support...won't reply to my emails

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No votes

Why can't they fix this it's too dam hot to eat there

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Bob Evans Restaurants and Perkins Restaurant Products and Services

Most reviewed product and services
  • Bob Evans Restaurants Customer Care (184 reviews)
  • Bob Evans Restaurants Manager (159 reviews)
  • Bob Evans Restaurants Waiter (92 reviews)
  • Perkins Restaurant Customer Care (32 reviews)
  • Perkins Restaurant Manager (10 reviews)
  • Perkins Restaurant Eggs (9 reviews)