PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bob Evans Restaurants and Perkins Restaurant as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bob Evans Restaurants
Perkins Restaurant

Bob Evans Restaurants and Perkins Restaurant Overview

Total reviews 1717 350
Company responses 0 0
Issues resolved 6 2

Bob Evans Restaurants and Perkins Restaurant Consumer Ratings

Rank
96 out of 2586 in Cafes, Restaurants and Bars category
97 out of 2586 in Cafes, Restaurants and Bars category
Customer service
75 in category
81 in category
Price Affordability
64 in category
71 in category
Quality of Food
108 in category
86 in category
Location
74 in category
77 in category

Bob Evans Restaurants and Perkins Restaurant Rating Details

Customer service
2.2 (650 reviews)
2.1 (96 reviews)
Reviewer's quote

The restaurant called me and said there was nothing they could do about it I would have to call customer service to get it canceled and then re-order it for the correct day. I did that the order was canceled, but when I called back place the order again they said I could not place it because they...

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...This place lacks customer service which also includes the manager. She absolutely lacks customer service therefore, her staff does the same. My server came over a while after we were sat...

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Price Affordability
3.1 (562 reviews)
3 (83 reviews)
Reviewer's quote

...The price was 12. 72. The chicken that was ordered was not done and they were told they would have to pay anyway...

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...We were totally disappointed in that price for breakfast and the quality of the items..

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Quality of Food
2.4 (553 reviews)
2.6 (85 reviews)
Reviewer's quote

...Poor quality of food and staff. Been when food and service were much better..

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...I told them that I had already paid for my food and my order was supposed to be ready 20 min ago. One lady told me she had nothing with my name. I asked why didn't they call, because I drove 20 minutes...

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Location
3.5 (528 reviews)
3.5 (85 reviews)
Reviewer's quote

This text describes my experiences at the snow road location on Jan 16th and 18th of 2021. I harassed by a server at the snow road airport location for not wearing a mask, although I was in compliance with their signs posted as well as the BS CDC and w. h...

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Me and my daughter visited the location on McKinley in Des Moines Iowa on October 31st at approximately 1:30 Am as we both had just got off work when we walked in there were 5 people waiting to be seated and several people already seated there were several tables that had not been bussed one of the...

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Bob Evans Restaurants and Perkins Restaurant Pros and Cons

Pros
  • Location
  • Menu
  • Restrauant was clean
  • I like the restaurant
  • Food
  • Serving staff is friendly
Cons
  • Service
  • Customer service
  • Management staff
  • No apologies
  • Treatment
  • Service

Bob Evans Restaurants and Perkins Restaurant Most Positive Reviews

Top rated reviews
5

ORDERED AROUND 7:15 p.m. didn't get food until after 8 oclock. sept 4
ordered the 3 course dinners for two people . th...

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5

Me and my family came in lastnight .at 9:45 we set an hour before anyone came and took our drink order .i had a talk...

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5

I eat at Bob Evans 5 to 7 times a week. there ar 5 different bob Evans I eat at. Now there's only 4 around my area...

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5

Everything is above average except for the coffee. So bitter and surely not worth the cost! My group goes to Perkins in...

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Bob Evans Restaurants and Perkins Restaurant Most Critical Reviews

Lowest rated reviews
1

on first arrival our waiter didn't introduce himself. we barely sat in our seats and he asked where we ready to order....

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1

Host was rude and crabby, While we waited we saw her get cookies out of the case and sell them to someone with bare...

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1

My Husband and I wanted to try the slow roast meal. We were told that they were not $6.99 but $7.99, or we could have th...

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1

The server was very rude and called me names to my face. Waiting over an hour and a half for my order to be taken....

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Bob Evans Restaurants and Perkins Restaurant Latest Reviews

Recent published reviews
No votes

I was told Bob Evans no longer sells their Cobb salad because they dont keep hard boiled eggs. Really? Also got rid of...

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2.2

1) we visited once and our meals were put in front of other guest picked up from that table ad placed in front of us. No...

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1.3

I was informed the Bob Evans here in London Ohio no longer sell the Cobb salad because the dont have hard boiled eggs....

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1

The LaCrosse St location in Rapid City, SD normally is a great place to eat. The recent management and staff hired are...

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Bob Evans Restaurants and Perkins Restaurant Products and Services

Most reviewed product and services
  • Bob Evans Restaurants Manager (160 reviews)
  • Bob Evans Restaurants Waiter (92 reviews)
  • Bob Evans Restaurants Sanitary Conditions (46 reviews)
  • Perkins Restaurant Manager (10 reviews)
  • Perkins Restaurant Eggs (9 reviews)
  • Perkins Restaurant Waiter (8 reviews)