PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Mimis Cafe and Bob Evans Restaurants as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Mimis Cafe
Bob Evans Restaurants

Mimis Cafe and Bob Evans Restaurants Overview

Total reviews
142
1586
Company responses
0
0
Issues resolved
1
5

Bob Evans Restaurants was first mentioned on PissedConsumer on Aug 17, 2007 and since then this brand received 1586 reviews. It is 1444 reviews more than Mimis Cafe received since Aug 10, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Mimis Cafe customer support team than with Bob Evans Restaurants customer service.

Mimis Cafe and Bob Evans Restaurants Consumer Ratings

Rank
97 out of 3120 in Cafes, Restaurants and Bars category
85 out of 3120 in Cafes, Restaurants and Bars category
Customer service
100 in category
62 in category
Staff
77 in category
69 in category
Price Affordability
120 in category
60 in category

According to consumer ratings and reviews, Bob Evans Restaurants ranks 12 points higher in the Cafes, Restaurants and Bars category than Mimis Cafe. People gave Mimis Cafe 1.9 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 268 points higher than the worst rated brand in this category. At the same time, Bob Evans Restaurants was rated 2.2 stars for Customer service criterion in this category and it is 306 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Bob Evans Restaurants has a higher rating than Mimis Cafe. Regarding Price Affordability criterion, consumers gave Mimis Cafe 2.6 stars and it is 67% greater than other in category. Bob Evans Restaurants however was rated 3 stars and it is 84% greater than other in category.

Mimis Cafe and Bob Evans Restaurants Rating Details

Customer service
1.9 (59 reviews)
2.2 (594 reviews)
Reviewer's quote

The food was very good, however, customer service was poor at best. My order was late, as other at our booth were served, as I waited for my food, only a few minutes, but I feel all our meals should have been served together. Problems were, getting another basket of rolls, delayed, requested twice,...

PissedConsumer1196661

...There isn't any customer service at all. I recommend avoiding this location. Needless to say, I won't be coming back to this one or any Bob Evans...

Romayne
Staff
2.2 (46 reviews)
2.3 (544 reviews)
Reviewer's quote

...About 6:30---very few customers and at least 4 visible staff members enjoying each others conversations. We were promptly seated---then ignored. No kidding--after about ten minutes of trying to get someones attention we decided that we deserved better, got up and left...

Jack S

Like I said above I have been to Bob Evens numerous times and my husband and I have not always been treated right by the staff, didnt get quality food but we still came back. I for one know that Caitlin is an excellent employee and would not mistreat anyone, she loved her job and she was good at...

Revonda B
Price Affordability
2.6 (44 reviews)
3 (511 reviews)
Reviewer's quote

...I knew why, as the coffee was ridiculously priced along with the iced tea at 3. 49! Of course not making it 3. 50 seems to fool some people but not all of us...

PissedConsumer883853

...The price was 12. 72. The chicken that was ordered was not done and they were told they would have to pay anyway...

Faye G

Mimis Cafe and Bob Evans Restaurants Pros and Cons

Pros
  • Staff
  • You split food onto two plates
  • Very nice and friendly service
  • Location
  • Menu
  • Restrauant was clean
Cons
  • Waitress not being attentive or serving what was ordered
  • Service at all
  • Poor service
  • Service
  • Customer service
  • Management staff

Mimis Cafe and Bob Evans Restaurants Most Positive Reviews

Top rated reviews
5

Mimi's cafe seems to cater to middle aged and up who are looking for a quite dining experience from attentive, caring...

5

ORDERED AROUND 7:15 p.m. didn't get food until after 8 oclock. sept 4
ordered the 3 course dinners for two people . th...

Mimis Cafe and Bob Evans Restaurants Most Critical Reviews

Lowest rated reviews
1

Gina was our waitress, she was hanging out with the bald loud male Manager, instead of taking care of our needs. Not on...

1

on first arrival our waiter didn't introduce himself. we barely sat in our seats and he asked where we ready to order....

Mimis Cafe and Bob Evans Restaurants Latest Reviews

Recent published reviews
1

My friend & I go to Mimi's quite a bit. Yesterday, we ate at the Fairfield, CA restaurant. We both ordered a cup of Onio...

Read all 142 reviews

terrible breakfast burnt toast cold eggs over fried sausage and way overpriced.

Read all 1586 reviews

Mimis Cafe and Bob Evans Restaurants Products and Services

Most reviewed product and services
  • Mimis Cafe Waiter (17 reviews)
  • Mimis Cafe Customer Care (16 reviews)
  • Mimis Cafe Free Entree Coupon (3 reviews)
  • Bob Evans Restaurants Customer Care (181 reviews)
  • Bob Evans Restaurants Manager (157 reviews)
  • Bob Evans Restaurants Waiter (91 reviews)