PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bob Evans Restaurants and Mimis Cafe as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bob Evans Restaurants
Mimis Cafe

Bob Evans Restaurants and Mimis Cafe Overview

Total reviews
1660
149
Company responses
0
0
Issues resolved
6
1

Bob Evans Restaurants and Mimis Cafe Consumer Ratings

Rank
97 out of 2594 in Cafes, Restaurants and Bars category
111 out of 2594 in Cafes, Restaurants and Bars category
Customer service
73 in category
107 in category
Price Affordability
64 in category
138 in category
Quality of Food
104 in category
92 in category
Location
73 in category
80 in category

Bob Evans Restaurants and Mimis Cafe Rating Details

Customer service
2.2 (622 reviews)
2 (60 reviews)
Reviewer's quote

...There isn't any customer service at all. I recommend avoiding this location. Needless to say, I won't be coming back to this one or any Bob Evans...

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The food was very good, however, customer service was poor at best. My order was late, as other at our booth were served, as I waited for my food, only a few minutes, but I feel all our meals should have been served together. Problems were, getting another basket of rolls, delayed, requested twice,...

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Price Affordability
3 (540 reviews)
2.6 (45 reviews)
Reviewer's quote

...The price was 12. 72. The chicken that was ordered was not done and they were told they would have to pay anyway...

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...I knew why, as the coffee was ridiculously priced along with the iced tea at 3. 49! Of course not making it 3. 50 seems to fool some people but not all of us...

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Quality of Food
2.4 (526 reviews)
2.5 (39 reviews)
Reviewer's quote

...Poor quality of food and staff. Been when food and service were much better..

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...I have pictures of the food to show the food I received, I will not return to this Mimi's they don't care about the customers or the quality of food they serve, because I went twice and my order was still soo wrong ..

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Location
3.5 (514 reviews)
3.4 (40 reviews)
Reviewer's quote

...Again, the manager at this Medina location is an embarrassment to your organization. I'm gone forever from Bob Evans!!!..

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...We have dined at the Knoxville, TN location. The food has always been great, the service not so much. Mostly ignored when we entered, no one to seat us after a ten minutes wait, no greeting either...

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Bob Evans Restaurants and Mimis Cafe Pros and Cons

Pros
  • Location
  • Menu
  • Restrauant was clean
  • Staff
  • You split food onto two plates
  • Very nice and friendly service
Cons
  • Service
  • Customer service
  • Management staff
  • Waitress not being attentive or serving what was ordered
  • Service at all
  • Poor service

Bob Evans Restaurants and Mimis Cafe Most Positive Reviews

Top rated reviews
5

ORDERED AROUND 7:15 p.m. didn't get food until after 8 oclock. sept 4
ordered the 3 course dinners for two people . th...

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5

Mimi's cafe seems to cater to middle aged and up who are looking for a quite dining experience from attentive, caring...

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5

I eat at Bob Evans 5 to 7 times a week. there ar 5 different bob Evans I eat at. Now there's only 4 around my area...

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5

What's wrong with Mimi's Restaurant?
Is definitely not the food but the service. I've been to many Mimi's location...

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Bob Evans Restaurants and Mimis Cafe Most Critical Reviews

Lowest rated reviews
1

on first arrival our waiter didn't introduce himself. we barely sat in our seats and he asked where we ready to order....

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1

Gina was our waitress, she was hanging out with the bald loud male Manager, instead of taking care of our needs. Not on...

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1

My Husband and I wanted to try the slow roast meal. We were told that they were not $6.99 but $7.99, or we could have th...

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1

I took my family to have dinner at Mimi's Cafe in Chatsworth, and we have had some pretty bad experiences, but they...

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Bob Evans Restaurants and Mimis Cafe Latest Reviews

Recent published reviews
3

I called to order a pickup..
Wanted meat loaf and was told it's not on the menu...why? She was very rude and repeated her...

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1.8

One word. Awful. Never again

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3.5

Twice I have ordered take out at Bob Evans in Van Wert, Ohio. And twice I have left without my entire order.
First time m...

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No votes

Never got my w2. Was unable to view it online at ADP website. Not sure why

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Bob Evans Restaurants and Mimis Cafe Products and Services

Most reviewed product and services
  • Bob Evans Restaurants Customer Care (184 reviews)
  • Bob Evans Restaurants Manager (159 reviews)
  • Bob Evans Restaurants Waiter (92 reviews)
  • Mimis Cafe Waiter (17 reviews)
  • Mimis Cafe Customer Care (16 reviews)
  • Mimis Cafe Free Entree Coupon (3 reviews)