IHOP vs Bob Evans Restaurants: which one is better? @ Pissed Consumer

PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about IHOP and Bob Evans Restaurants as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

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IHOP

2.1

Bob Evans Restaurants

2.6

IHOP

Bob Evans Restaurants

IHOP and Bob Evans Restaurants Overview

Total reviews

512

1571

Company responses

Issues resolved

Bob Evans Restaurants was first mentioned on PissedConsumer on Aug 17, 2007 and since then this brand received 1571 reviews. It is 1059 reviews more than IHOP received since Feb 15, 2008.

IHOP and Bob Evans Restaurants Consumer Ratings

Rank

57 out of 1382 in Fast Food category

86 out of 5046 in Cafes, Restaurants and Bars category

Customer service

34 in category

62 in category

Staff

44 in category

69 in category

Location

45 in category

72 in category

IHOP and Bob Evans Restaurants Rating Details

Customer service

1.8 (176 reviews)

2.2 (586 reviews)

Reviewer's quote

Hi!My name is Erin Womack, I was scheduled for a second interview for a serving position today at 1 pm with Arturo. Let's just say today has not been my day.. my purse along with keys, phone, and wallet were stolen (or lost.. :/) therefore no uber, taxi, or calling a friend for a ride). Luckily my...

Jaunita

...How about you stop running this like a clown show and get someone with a backbone to go down there and swing the hammer and get these clowns to understanding customer service and just plain service. Also it wouldn’t hurt to get some management in their that understands how to run an efficient crew..

Glorine

Staff

1.7 (168 reviews)

2.3 (536 reviews)

Reviewer's quote

...had been seated- there was an entire dining room closed however in the area open there were 8 open clean tables - poor management by not having enough wait staff- we waited additional 10 min- still no movement to seat anyone- we are frequent guests at your business in Baton Rouge- maybe your team should train with them- will not...

Kathy B

TWO STARS: Long wait times from staff through each course of the dinner. Missed and forgotten food items..

PissedConsumer1719295

Location

2.8 (150 reviews)

3.6 (483 reviews)

Reviewer's quote

...Again after 5 different waitresses pass by my location, I was never waited on or ask anything. I decided to leave and go to Waffle House, where I was treated professionally as a customer. I will never go back and will tell all my friends..

John K

Six of our family went to the Harmarville Pa location for a Sunday dinner on 11/22/19 about 3:00 in the afternoon and will never never be back. I can not count how many times in the past 15 years that we have eaten at this Bob Evans never never had a bad meal or bad service. We understand that some...

PissedConsumer1715406

IHOP and Bob Evans Restaurants Pros and Cons

Pros

Leaving
Taste
Service

Location
Menu
Restrauant was clean

Cons

Poor customer service
Waitress
Wait time

Service
Customer service
Management staff

IHOP and Bob Evans Restaurants Most Positive Reviews

Top rated reviews

I went to the ihop on new circle rd lexington ky and ordered a burger that was undercooked so I asked the server to plz...

ORDERED AROUND 7:15 p.m. didn't get food until after 8 oclock. sept 4
ordered the 3 course dinners for two people . th...

IHOP and Bob Evans Restaurants Most Critical Reviews

Lowest rated reviews

Hello, on Friday, November 22nd I ordered a take-out order from IHOP for two omelettes with special pancakes. I have...

on first arrival our waiter didn't introduce himself. we barely sat in our seats and he asked where we ready to order....

IHOP and Bob Evans Restaurants Latest Reviews

Recent published reviews

Hi!
My name is Erin Womack, I was scheduled for a second interview for a serving position today at 1 pm with Arturo. Let'...

Read all 512 reviews

I went to Bob Evans and was confronted with what looked like 6 Hispanic women being trained to be waitresses. I was seat...

Read all 1571 reviews

IHOP and Bob Evans Restaurants Products and Services

Most reviewed product and services

Ihop Manager (104 reviews)
Ihop Customer Care (42 reviews)
Ihop Waiter (39 reviews)

Bob Evans Restaurants Customer Care (177 reviews)
Bob Evans Restaurants Manager (156 reviews)
Bob Evans Restaurants Waiter (91 reviews)

How would you compare IHOP vs Bob Evans Restaurants?

Customer service

Product or Service Quality

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Anonymous ED FLEUR Aug 06, 2018 #1533494

I SPENT OVER TWO HOURS AT IHOP ON SOUTH US 31 IN INDIANAPOLIS THE OTHER NIGHT. IT TOOK HALF AN HOUR TO GET OUR FOOD, MINE WAS WRONG.

MANAGER SAT IN HER OFFICE AND NEVER CAME OUT. WHEN THEY BROUGHT MY ORDR BACK THE SECOND TIME, IT WAS THE SAME THING THEY BROUGHT THE FIRST TIME, STILL WRONG! WE BOTH ORDERED COFFEE, THEY BROUGHT TWO CUPS AND AN EMPTY COFFEE POT. I NEVER GOT MY FOOD AND LEFT HUNGRY!

I HAVE SENT TWO LETTERS OF COMPLAINT WHICH HAVE BEEN IGNORED. IHOP DOES NOT TREAT THEIR CUSTOMERS WITH ANY RESPECT!

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