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Bob Evans Restaurants

Cafes, Restaurants and Bars
  • 5 ISSUES RESOLVED
  • 1292 TOTAL REVIEWS
  • $18.2K CLAIMED LOSSES
  • $77 AVERAGE LOSS
2.6
Customer service
Staff
Location
Discounts and Special Offers
Diversity of Products or Services
  • Menu 12
  • Restrauant was clean 10
  • Location 10
  • Waitress 5
  • Service 5

Customers don't like

  • Service17
  • Customer service11
  • No one came to see if all was well5
  • Management staff5
  • Food quality5
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IHOP

Cafes, Restaurants and Bars
  • 0 ISSUES RESOLVED
  • 436 TOTAL REVIEWS
  • $30K CLAIMED LOSSES
  • $469 AVERAGE LOSS
2.2
Customer service
Staff
Location
Discounts and Special Offers
Diversity of Products or Services
  • Leaving 6
  • Food 2
  • Water quality 1
  • Taste 1
  • Smoke house sausage 1

Customers don't like

  • Poor customer service6
  • Waitress2
  • Wait time2
  • Total experience2
  • Rude person at the counter2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1533494

I SPENT OVER TWO HOURS AT IHOP ON SOUTH US 31 IN INDIANAPOLIS THE OTHER NIGHT. IT TOOK HALF AN HOUR TO GET OUR FOOD, MINE WAS WRONG.

MANAGER SAT IN HER OFFICE AND NEVER CAME OUT. WHEN THEY BROUGHT MY ORDR BACK THE SECOND TIME, IT WAS THE SAME THING THEY BROUGHT THE FIRST TIME, STILL WRONG! WE BOTH ORDERED COFFEE, THEY BROUGHT TWO CUPS AND AN EMPTY COFFEE POT. I NEVER GOT MY FOOD AND LEFT HUNGRY!

I HAVE SENT TWO LETTERS OF COMPLAINT WHICH HAVE BEEN IGNORED. IHOP DOES NOT TREAT THEIR CUSTOMERS WITH ANY RESPECT!