PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bob Evans Restaurants and IHOP as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bob Evans Restaurants
IHOP

Bob Evans Restaurants and IHOP Overview

Total reviews 1672 573
Company responses 0 0
Issues resolved 6 0

Bob Evans Restaurants and IHOP Consumer Ratings

Rank
97 out of 2635 in Cafes, Restaurants and Bars category
41 out of 670 in Fast Food category
Customer service
72 in category
34 in category
Price Affordability
64 in category
55 in category
Quality of Food
105 in category
42 in category
Location
77 in category
39 in category

Bob Evans Restaurants and IHOP Rating Details

Customer service
2.2 (629 reviews)
1.8 (201 reviews)
Reviewer's quote

...There isn't any customer service at all. I recommend avoiding this location. Needless to say, I won't be coming back to this one or any Bob Evans...

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...After receiving no response to my written inquiry I called customer service and was told I would be contacted if they returned to this bonus program in the future. In the meantime I am out $30 for six bonus cards, obtained from the purchase of $150 in gift cards..

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Price Affordability
3 (548 reviews)
2.6 (172 reviews)
Reviewer's quote

...The price was 12. 72. The chicken that was ordered was not done and they were told they would have to pay anyway...

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...99 special price turned out to be over $8 for this senior. Word word word word word word word word word word word word word word word word word word word word word word word word word word word word..

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Quality of Food
2.4 (533 reviews)
2.2 (161 reviews)
Reviewer's quote

...Poor quality of food and staff. Been when food and service were much better..

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I got bad service at IHOP on Thursday morning at 8 when I went work my food wasn't good because the chicken tenders was tight in middle o spend 25 dollar they forgot my strawberry on my cheese pancakes..

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Location
3.5 (520 reviews)
2.9 (171 reviews)
Reviewer's quote

...Again, the manager at this Medina location is an embarrassment to your organization. I'm gone forever from Bob Evans!!!..

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...IHOP -I-10 wurzbach location..

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Bob Evans Restaurants and IHOP Pros and Cons

Pros
  • Location
  • Menu
  • Restrauant was clean
  • Leaving
  • Friendly
  • Food
Cons
  • Service
  • Customer service
  • Management staff
  • Poor customer service
  • Anything about the visit totally disappointing
  • Waitress

Bob Evans Restaurants and IHOP Most Positive Reviews

Top rated reviews
5

ORDERED AROUND 7:15 p.m. didn't get food until after 8 oclock. sept 4
ordered the 3 course dinners for two people . th...

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5

I went to the ihop on new circle rd lexington ky and ordered a burger that was undercooked so I asked the server to plz...

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5

I eat at Bob Evans 5 to 7 times a week. there ar 5 different bob Evans I eat at. Now there's only 4 around my area...

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5

Maybe all u pissed off customers need to be a server for one day and understand its not that easy

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Bob Evans Restaurants and IHOP Most Critical Reviews

Lowest rated reviews
1

on first arrival our waiter didn't introduce himself. we barely sat in our seats and he asked where we ready to order....

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1

Hello, on Friday, November 22nd I ordered a take-out order from IHOP for two omelettes with special pancakes. I have...

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1

My Husband and I wanted to try the slow roast meal. We were told that they were not $6.99 but $7.99, or we could have th...

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1

Went to IHop in Plano Texas this morning for a breakfast Omelette, ordered a side of bacon and cup of coffee. Cost me...

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Bob Evans Restaurants and IHOP Latest Reviews

Recent published reviews
3.2

I ordered The country Fried Steak 3 course meal plus added on cinnamon biscuits for delivery from Door dash Thursday Sep...

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3.6

Still, not open here was informed they filed for bankruptcy but has new ownership and will open in a month or two...

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2.9

If that is any indication of how your company deals with emergencies, I will be buying JIMMY DEAN products from now on!

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1

I got bad service at IHOP on Thursday morning at 8 when I went work my food wasn't good because the chicken tenders was...

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Bob Evans Restaurants and IHOP Products and Services

Most reviewed product and services
  • Bob Evans Restaurants Customer Care (184 reviews)
  • Bob Evans Restaurants Manager (159 reviews)
  • Bob Evans Restaurants Waiter (92 reviews)
  • Ihop Manager (104 reviews)
  • Ihop Customer Care (49 reviews)
  • Ihop Waiter (40 reviews)