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Bob Evans Restaurants
IHOP

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Bob Evans Restaurants

Bob Evans Restaurants

2.6
  • 5 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1519 TOTAL REVIEWS
Rank
83 out of 5023
in Cafes, Restaurants and Bars category
Rating Details
Customer service
Staff
Price Affordability
Location
Quality of Food
Statistics of Customer Service Calls
  • TOTAL CALLS
    322
  • SUCCESSFUL
    73%
  • AVG CALL DURATION
    02:07
  • ISSUES RESOLVED
    7%
Top Products and Services
2.6
169 reviews
3.2
155 reviews
2.7
90 reviews
IHOP

IHOP

2.1
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 508 TOTAL REVIEWS
Rank
57 out of 1372
in Fast Food category
Rating Details
Customer service
Staff
Price Affordability
Location
Quality of Food
Statistics of Customer Service Calls
  • TOTAL CALLS
    9
  • SUCCESSFUL
    56%
  • AVG CALL DURATION
    00:17
  • ISSUES RESOLVED
    0%
Top Products and Services
2.3
104 reviews
1.8
42 reviews
2.7
39 reviews

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Anonymous
#1533494

I SPENT OVER TWO HOURS AT IHOP ON SOUTH US 31 IN INDIANAPOLIS THE OTHER NIGHT. IT TOOK HALF AN HOUR TO GET OUR FOOD, MINE WAS WRONG.

MANAGER SAT IN HER OFFICE AND NEVER CAME OUT. WHEN THEY BROUGHT MY ORDR BACK THE SECOND TIME, IT WAS THE SAME THING THEY BROUGHT THE FIRST TIME, STILL WRONG! WE BOTH ORDERED COFFEE, THEY BROUGHT TWO CUPS AND AN EMPTY COFFEE POT. I NEVER GOT MY FOOD AND LEFT HUNGRY!

I HAVE SENT TWO LETTERS OF COMPLAINT WHICH HAVE BEEN IGNORED. IHOP DOES NOT TREAT THEIR CUSTOMERS WITH ANY RESPECT!

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