PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bob Evans Restaurants and IHOP as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bob Evans Restaurants
IHOP

Bob Evans Restaurants and IHOP Overview

Total reviews
1582
520
Company responses
0
0
Issues resolved
5
0

Bob Evans Restaurants was first mentioned on PissedConsumer on Aug 17, 2007 and since then this brand received 1582 reviews. It is 1062 reviews more than IHOP received since Feb 15, 2008.

Bob Evans Restaurants and IHOP Consumer Ratings

Rank
86 out of 3118 in Cafes, Restaurants and Bars category
57 out of 1073 in Fast Food category
Customer service
62 in category
34 in category
Staff
69 in category
43 in category
Price Affordability
59 in category
59 in category

Bob Evans Restaurants and IHOP Rating Details

Customer service
2.2 (593 reviews)
1.8 (179 reviews)
Reviewer's quote

...There isn't any customer service at all. I recommend avoiding this location. Needless to say, I won't be coming back to this one or any Bob Evans...

Romayne

...say I am so sorry I will take care of this ,nothing , So I said to her this is on you and got up and left, you need to train your managers to have better customer service, we might j so I said to her this is on you and got up and left, you need to train your managers to have better customer service, so we left hunger and not feeling good , very disappointed with that location will never go back and I live right around the...

PissedConsumer1587816
Staff
2.3 (543 reviews)
1.7 (172 reviews)
Reviewer's quote

As soon as we entered the restaurant the staff acted like they didn’t even notice us. The place was not busy, so they had no reason to ignore us for around 7 minutes while they just walked around doing nothing. The hostess Morgyn finally came over bursting with such enthusiasm that she looked at us...

Glorine

...He looked as disinterested and disorganized as the rest of his staff. We over heard other tables complaining and saw other tables sitting waiting the same amount of time to be served. It seemed like some of the servers could handle it and others couldn't...

Danea
Price Affordability
3 (510 reviews)
2.6 (152 reviews)
Reviewer's quote

...The price was 12. 72. The chicken that was ordered was not done and they were told they would have to pay anyway...

Faye G

...99 special price turned out to be over $8 for this senior. Word word word word word word word word word word word word word word word word word word word word word word word word word word word word..

Beronica

Bob Evans Restaurants and IHOP Pros and Cons

Pros
  • Location
  • Menu
  • Restrauant was clean
  • Leaving
  • Taste
  • Service
Cons
  • Service
  • Customer service
  • Management staff
  • Poor customer service
  • Anything about the visit totally disappointing
  • Waitress

Bob Evans Restaurants and IHOP Most Positive Reviews

Top rated reviews
5

ORDERED AROUND 7:15 p.m. didn't get food until after 8 oclock. sept 4
ordered the 3 course dinners for two people . th...

5

I went to the ihop on new circle rd lexington ky and ordered a burger that was undercooked so I asked the server to plz...

Bob Evans Restaurants and IHOP Most Critical Reviews

Lowest rated reviews
1

on first arrival our waiter didn't introduce himself. we barely sat in our seats and he asked where we ready to order....

1

Hello, on Friday, November 22nd I ordered a take-out order from IHOP for two omelettes with special pancakes. I have...

Bob Evans Restaurants and IHOP Latest Reviews

Recent published reviews
1.5

Went to Bob Evans in Cleveland Ohio off of Brookpark Rd. Where should I start? Wish I could give 0 stars. Service was...

Read all 1582 reviews

My husband and I ate at store #5451 and will NOT be back. It started with dirty silverware and then cold pancakes and ba...

Read all 520 reviews

Bob Evans Restaurants and IHOP Products and Services

Most reviewed product and services
  • Bob Evans Restaurants Customer Care (181 reviews)
  • Bob Evans Restaurants Manager (157 reviews)
  • Bob Evans Restaurants Waiter (91 reviews)
  • Ihop Manager (104 reviews)
  • Ihop Customer Care (43 reviews)
  • Ihop Waiter (39 reviews)