PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Dennys Restaurant and Bob Evans Restaurants as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Dennys Restaurant
Bob Evans Restaurants

Dennys Restaurant and Bob Evans Restaurants Overview

Total reviews
1186
1654
Company responses
0
0
Issues resolved
2
6

Dennys Restaurant and Bob Evans Restaurants Consumer Ratings

Rank
166 out of 2593 in Cafes, Restaurants and Bars category
96 out of 2593 in Cafes, Restaurants and Bars category
Customer service
133 in category
72 in category
Price Affordability
123 in category
63 in category
Location
147 in category
72 in category
Website
128 in category
92 in category

Dennys Restaurant and Bob Evans Restaurants Rating Details

Customer service
1.7 (419 reviews)
2.2 (620 reviews)
Reviewer's quote

The Denny's customer service complaint line is only open Monday through Friday. This experience occurred on Saturday, March 7, 2020. I have my doubts about Denny's caring at all about customer complaints because their online complaint form has a check box for "I have read and agree to the Pissed...

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...There isn't any customer service at all. I recommend avoiding this location. Needless to say, I won't be coming back to this one or any Bob Evans...

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Price Affordability
2.8 (365 reviews)
3 (538 reviews)
Reviewer's quote

...99, but naturally the price would be more now. It was 4. 49 and Wow, was I shocked when they finally brought it to the table ! There was almost nothing on the plate...

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...The price was 12. 72. The chicken that was ordered was not done and they were told they would have to pay anyway...

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Location
3 (338 reviews)
3.5 (512 reviews)
Reviewer's quote

...TO BOOT they dont even have THEIR own location on the receipt. This is your mistake, you need to either deliver or refund me. She refused...

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...Again, the manager at this Medina location is an embarrassment to your organization. I'm gone forever from Bob Evans!!!..

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Website
2.5 (332 reviews)
2.9 (461 reviews)
Reviewer's quote

...I asked for extra mayo on the order website box for "special instructions", and received ketsup instead. I also ordered 2 chocolate shakes. When arrived to pick up my order, the food was sitting on the counter in a plastic bag...

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...website for. What song is this. suggest something...

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Dennys Restaurant and Bob Evans Restaurants Pros and Cons

Pros
  • Service
  • Food
  • Staff
  • Location
  • Menu
  • Restrauant was clean
Cons
  • Horrible customer service
  • Worst service ever received
  • Food customer service
  • Service
  • Customer service
  • Management staff

Dennys Restaurant and Bob Evans Restaurants Most Positive Reviews

Top rated reviews
5

My name is Georgia and i LOVE my Dennys at 555 n. Freeway. Tucson Az
Store#6913.
This absolutely is a crew that treats e...

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5

ORDERED AROUND 7:15 p.m. didn't get food until after 8 oclock. sept 4
ordered the 3 course dinners for two people . th...

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5

Best service i have ever had. Adrian C was not only very nice and polite she was very helpful with making my dinner...

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5

I eat at Bob Evans 5 to 7 times a week. there ar 5 different bob Evans I eat at. Now there's only 4 around my area...

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Dennys Restaurant and Bob Evans Restaurants Most Critical Reviews

Lowest rated reviews
1

My wife & I are both in our mid 60's. Have been eating at Denny's all over America for about 50 years. Have...

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1

on first arrival our waiter didn't introduce himself. we barely sat in our seats and he asked where we ready to order....

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1

First, we called to see if this Denny's offered Wifi--we were told yes. However, when we arrived shortly after calling,...

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1

My Husband and I wanted to try the slow roast meal. We were told that they were not $6.99 but $7.99, or we could have th...

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Dennys Restaurant and Bob Evans Restaurants Latest Reviews

Recent published reviews
No votes

The waitress her name is Blessen T which is on the receipt. Took our order and did not write down the correct request....

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No votes

Bob Evans restaurants. The sale of these restaurants a few years ago is very unfortunate. Bob Evans has been one of my...

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2

Was a delivery order asked for onion rings WELL done/crispy were lukewarm/limp. Toast for club sandwich was bread!...

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2.8

The lady who I spoke with on the phone was rude and had a bad attitude. I specifically asked for butter and did not...

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Dennys Restaurant and Bob Evans Restaurants Products and Services

Most reviewed product and services
  • Dennys Restaurant Manager (201 reviews)
  • Dennys Restaurant Customer Care (114 reviews)
  • Dennys Restaurant Waiter (87 reviews)
  • Bob Evans Restaurants Customer Care (184 reviews)
  • Bob Evans Restaurants Manager (159 reviews)
  • Bob Evans Restaurants Waiter (92 reviews)