PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Bob Evans Restaurants and Cracker Barrel as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Bob Evans Restaurants
Cracker Barrel

Bob Evans Restaurants and Cracker Barrel Overview

Total reviews 1672 1044
Company responses 0 0
Issues resolved 6 2

Bob Evans Restaurants and Cracker Barrel Consumer Ratings

Rank
97 out of 2635 in Cafes, Restaurants and Bars category
99 out of 2635 in Cafes, Restaurants and Bars category
Customer service
72 in category
69 in category
Price Affordability
64 in category
113 in category
Quality of Food
105 in category
100 in category
Location
77 in category
82 in category

Bob Evans Restaurants and Cracker Barrel Rating Details

Customer service
2.2 (629 reviews)
2.2 (423 reviews)
Reviewer's quote

...There isn't any customer service at all. I recommend avoiding this location. Needless to say, I won't be coming back to this one or any Bob Evans...

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...Once we finished our meal and went to pay there was no customer service attitude. I had to wait until the cashier was done on her phone and finally she just stuck out her hand to take my card..

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Price Affordability
3 (548 reviews)
3 (387 reviews)
Reviewer's quote

...The price was 12. 72. The chicken that was ordered was not done and they were told they would have to pay anyway...

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...I would rather eat much better stake at T-Bonz, Logan’s, OutBack, Long Horn and many more that gives bigger portions, cooked right and very tasty and juicy stakes than *** Craker Barrel (“CB”) for similar price. My wife’s favorite is Outback, while mine is Long Horn and Texas Road House. 3...

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Quality of Food
2.4 (533 reviews)
2.5 (366 reviews)
Reviewer's quote

...Poor quality of food and staff. Been when food and service were much better..

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Poor quality of food and portions were very skimpy. It was like they were trying to make the pan of food stretch..

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Location
3.5 (520 reviews)
3.4 (358 reviews)
Reviewer's quote

...Again, the manager at this Medina location is an embarrassment to your organization. I'm gone forever from Bob Evans!!!..

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On August 29 2020 me and my wife was at you're morrisville location the waitress brings our food and the grits were watered down and the patty sausage was horrible and to top it off my wife's pancakes were so cold the butter wouldn't even melt it was just sitting there on the pancakes Charles...

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Bob Evans Restaurants and Cracker Barrel Pros and Cons

Pros
  • Location
  • Menu
  • Restrauant was clean
  • Food
  • Good food
  • Waitress
Cons
  • Service
  • Customer service
  • Management staff
  • Customer service
  • Service
  • Poor service

Bob Evans Restaurants and Cracker Barrel Most Positive Reviews

Top rated reviews
5

ORDERED AROUND 7:15 p.m. didn't get food until after 8 oclock. sept 4
ordered the 3 course dinners for two people . th...

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5

We was a customer of cracker barrel today at store #63 in Ocala Fl. I found that Cracker Barrel have 10 to 15% discounts...

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5

I eat at Bob Evans 5 to 7 times a week. there ar 5 different bob Evans I eat at. Now there's only 4 around my area...

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5

Absolutely the worst service ever. A gentleman named James was the worst waiter of all time.. he took 20 minutes...

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Bob Evans Restaurants and Cracker Barrel Most Critical Reviews

Lowest rated reviews
1

on first arrival our waiter didn't introduce himself. we barely sat in our seats and he asked where we ready to order....

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1

Well my daughter ,were seated at a table .We sat there for 10 minutes. The dining room had maybe five tables,this was...

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1

My Husband and I wanted to try the slow roast meal. We were told that they were not $6.99 but $7.99, or we could have th...

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1

I had bought items in the retail store. My purchase was about $51.00. I had a $7.00 gift card and $44.00 I put on my...

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Bob Evans Restaurants and Cracker Barrel Latest Reviews

Recent published reviews
3.2

I ordered The country Fried Steak 3 course meal plus added on cinnamon biscuits for delivery from Door dash Thursday Sep...

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2

waited one and a half hours for food waited 30 minutes after eating to get bill so we could leave had to find manager...

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2.9

If that is any indication of how your company deals with emergencies, I will be buying JIMMY DEAN products from now on!

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No votes

Venice Rooks is the bomb! Jarvis is the pitts!

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Bob Evans Restaurants and Cracker Barrel Products and Services

Most reviewed product and services
  • Bob Evans Restaurants Customer Care (184 reviews)
  • Bob Evans Restaurants Manager (159 reviews)
  • Bob Evans Restaurants Waiter (92 reviews)
  • Cracker Barrel Manager (127 reviews)
  • Cracker Barrel Customer Care (73 reviews)
  • Cracker Barrel Waiter (64 reviews)