PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Boston Market and Bob Evans Restaurants as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Boston Market
Bob Evans Restaurants

Boston Market and Bob Evans Restaurants Overview

Total reviews 667 1678
Company responses 0 0
Issues resolved 2 6

Boston Market and Bob Evans Restaurants Consumer Ratings

Rank
173 out of 2655 in Cafes, Restaurants and Bars category
97 out of 2655 in Cafes, Restaurants and Bars category
Customer service
No votes
71 in category
Quality of Food
No votes
92 in category
Value for money
No votes
88 in category
Price Affordability
No votes
61 in category

Boston Market and Bob Evans Restaurants Rating Details

Customer service
No votes
2.2 (631 reviews)
Reviewer's quote

...Food as well as customer service. The line moved too slow to say only 2/3 people inside the restaurant..

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...There isn't any customer service at all. I recommend avoiding this location. Needless to say, I won't be coming back to this one or any Bob Evans...

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Quality of Food
No votes
2.4 (536 reviews)
Reviewer's quote

I got charged for no *** food!! And waisted time driving to the *** restaurant!!!

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...Poor quality of food and staff. Been when food and service were much better..

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Value for money
No votes
2.7 (405 reviews)
Reviewer's quote

...and now you're yelling at me and your store and you're not interested in you can't give me my money back for the fourth food. I got very angry and I just left the food and I walked acid you keep your food and I walked out. 60 $62 for the meal...

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...I would love to get my money back considering i still had to cook dinner even after ordering my dinner. Thanks for wasting my money. Perhaps the company should remove door dash as an option...

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Price Affordability
No votes
3 (548 reviews)
Reviewer's quote

Re: chicken sizes much smaller , I've bought 1-2 per week from Boston Market for 15+ years ?! What is happening?? They are SO MUCH SMALLER AND THE SAME PRICE ??? Greenwich / Stamford Store ! CT..

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...The price was 12. 72. The chicken that was ordered was not done and they were told they would have to pay anyway...

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Boston Market and Bob Evans Restaurants Pros and Cons

Pros
  • Good food
  • Food is good
  • Taste and freshness was really good
  • Location
  • Menu
  • Restrauant was clean
Cons
  • Customer service
  • Staff lack of professionalism
  • Service
  • Service
  • Customer service
  • Management staff

Boston Market and Bob Evans Restaurants Most Positive Reviews

Top rated reviews
5

Your staff in Brick N.J needs to be trained on customer service.
The older employees and the men are always pleasant.
I...

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5

ORDERED AROUND 7:15 p.m. didn't get food until after 8 oclock. sept 4
ordered the 3 course dinners for two people . th...

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5

I visited Boston Market and i’ve been disappointed. I spent almost $40 and I looked at all my receipts and every...

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5

I eat at Bob Evans 5 to 7 times a week. there ar 5 different bob Evans I eat at. Now there's only 4 around my area...

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Boston Market and Bob Evans Restaurants Most Critical Reviews

Lowest rated reviews
1

Hello i went to boston market in deer park and ordered some dinner steve was very rude and haji was rude there was...

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1

on first arrival our waiter didn't introduce himself. we barely sat in our seats and he asked where we ready to order....

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1

I went into the Boston Market in Oceanside ,Ca . The Manager and a employee was talking about something. Never once did...

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1

My Husband and I wanted to try the slow roast meal. We were told that they were not $6.99 but $7.99, or we could have th...

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Boston Market and Bob Evans Restaurants Latest Reviews

Recent published reviews
No votes

Hi Melissa Johnston Iam new hire at Boston MARKET AT Gainesville Fl I need to my new hire paper work MONICA HIS THE...

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2.2

I did not get my order in completion. I tried calling the store that my order was placed at and after EIGHT attempts...

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3.3

I ordered dinner to be delivered like I told the person on the phone. I ordered 3 meals and a pot pie. Paid for an extra...

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No votes

Placed a GrubHub order on a Saturday evening. Of my 4 orders, I only received 2. Called they location (Stringtown Rd,...

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Boston Market and Bob Evans Restaurants Products and Services

Most reviewed product and services
  • Boston Market Manager (86 reviews)
  • Boston Market Chicken (47 reviews)
  • Boston Market Sanitary Conditions (29 reviews)
  • Bob Evans Restaurants Manager (160 reviews)
  • Bob Evans Restaurants Waiter (92 reviews)
  • Bob Evans Restaurants Sanitary Conditions (46 reviews)