PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BMW and Mercedes-Benz as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BMW
Mercedes-Benz

BMW and Mercedes-Benz Overview

Total reviews 75 194
Company responses 0 0
Issues resolved 0 2

BMW and Mercedes-Benz Consumer Ratings

Rank
88 out of 478 in Auto category
57 out of 478 in Auto category
Customer service
74 in category
No votes
Location
64 in category
No votes
Product or Service Quality
60 in category
No votes
Price Affordability
84 in category
No votes

BMW and Mercedes-Benz Rating Details

Customer service
1.2 (25 reviews)
No votes
Reviewer's quote

Unsafe unreliable products, terrible customer service. I don’t have the time or energy left to delve into the details of all the headaches and frustrations with my X6 hybrid, or the $20k+(Seriously, no joke!!) it has cost in repairs the past year and a half. Vehicle has now been disabled with no...

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This very expensive car is dead in my garage Thanks Mercedes! ! ! I called customer service and they were very quick to tell me they would not help. I feel I am being taken advantage off because off the date of the class action lawsuit. I had no idea of the lawsuit until my car had this issue, on...

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Location
2.1 (22 reviews)
No votes
Reviewer's quote

I guess because I have 2006 bmw 325i that was not under recall I have to replace my positive battery cable and BST and etc. its sad because I can truly say the rain saved me and my toddler!!! My car wouldve went in flames like everyone elses!!! BMWNA wouldn't accept the fact that something that...

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...My son requested off from work and went to the Duluth location with the registration and proof of ownership. He waited for 4 hours, and then they let him know the registration has been expired, so they cannot order the key with it. We went to DMV to get the correct one...

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Product or Service Quality
1.5 (21 reviews)
No votes
Reviewer's quote

...The service center was Borusan Istinye in Turkey. However, when we contacted another service center it turned out that it was the same problem in all 5 cases..

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...Are these cars lowering the quality. I really do not think this high class of vehicle should have this happening to it. Sent from my iPhone..

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Price Affordability
1.7 (20 reviews)
No votes
Reviewer's quote

...the fun driving factor isn't worth the price..

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electrical issue that caused the injector to stay open and bent the rods. Lane Assist disable and car called S.O.S. on its own. Then Traction control light came on and car went into Manual mode. Injector got stuck open and dumped fuel all over the engine. Now I need a new engine. Mercedes Benz is...

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BMW and Mercedes-Benz Pros and Cons

Pros
  • Old bmw customer service
  • Wonderful until failure to fix and a warranty issue
  • Old bmw
  • Nice cars
  • Have a real human at phone
  • Good performance
Cons
  • Vehicles
  • Did not honor the extended warranty that i purchased
  • Customer service
  • Sevice is suck and attitude od staffs are bad
  • Lack of assistance with problem from dealer and corporate
  • Engine

BMW and Mercedes-Benz Most Positive Reviews

Top rated reviews
3.7

I bought a brand new 2nd generation BMW X3 in end Feb 2015 from BMW authorised dealer. Overall sound proofing is...

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5

Dear sir,
I'm your customer for 50 years, I'm 78 years old and I have Merc. 250CE from 1970 in my garage and other 3 merc...

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No votes
4.4

I just purchased a 2018 GLC 300 4matic, I like it but I don’t love it!!!! My 2015 AMG GLK 350 I LOVED!!! I got the AMG...

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BMW and Mercedes-Benz Most Critical Reviews

Lowest rated reviews
1

Bmw has the worst customers service from any company out there. I would never recommend you purchase any BMW's from...

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1

I travelled Monday morning on Mercedez Benz this week only from Patiala to Chandigarh. The Journey I had was even worse...

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1

I paid 1800 to fix my car only to have the same problem happen again....took it back and they tell me it cost 11,000 to...

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1

Bought a 2014 GL450 for eight months. Up til now, I've been having problem left and right. I take to the dealer more...

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BMW and Mercedes-Benz Latest Reviews

Recent published reviews
No votes

ThuBMW refused to honor the maintenance warranty. BMW claims " warranty is mileage specific" and vehicle computer employ...

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No votes

My 2016 model and new Vito vehicle gave an adbule sensor failure at 60,000km. I took it to the Konya authorized service...

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1

2018 BMW X2-M, BMW dealer service department refused to service my BMW at 35,000 miles for for BMW oil change and filter...

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1

electrical issue that caused the injector to stay open and bent the rods. Lane Assist disable and car called S.O.S. on...

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BMW and Mercedes-Benz Products and Services

Most reviewed product and services
  • Bmw Car (67 reviews)
  • Bmw Warranty (8 reviews)
  • 2011 Bmw 335d Car (2 reviews)
  • Mercedes Benz Car (132 reviews)
  • Mercedes Benz Car Repair (7 reviews)
  • Mercedes Benz Car Warranty (4 reviews)