BMW South Africa vs Drivetime

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  • 0 ISSUES RESOLVED
  • 39 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $30K AVERAGE LOSS
2.1
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Car was washed for free - post service plan 1

Customers don't like

  • Very dissappointing5
  • Very disappointing with car service3
  • Pre service quotes not being adhered to1
  • Way i was treated1
  • Shocking1

Products by BMW South Africa

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Drivetime

Dealers
Has verified representatives
  • 6 ISSUES RESOLVED
  • 548 COMPANY RESPONSES
  • 870 TOTAL REVIEWS
3.2
Customer service
Website
Staff
Diversity of Products or Services
Discounts and Special Offers
  • Ease of buying 7
  • Car 6
  • Customer service 5
  • Being hung up on three times 4
  • Vehicle 3

Customers don't like

  • Being lied to20
  • Customer service15
  • No customer appreciation14
  • Careless representatives13
  • Given the runaround9

Products by Drivetime

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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