PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about BMO Harris Bank and TD Bank as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

BMO Harris Bank
TD Bank

BMO Harris Bank and TD Bank Overview

Total reviews
290
440
Company responses
0
0
Issues resolved
1
4

BMO Harris Bank and TD Bank Consumer Ratings

Rank
121 out of 719 in Banks category
118 out of 719 in Banks category
Customer service
75 in category
109 in category
Product or Service Quality
93 in category
76 in category
Website
105 in category
109 in category
Reliability
97 in category
92 in category

BMO Harris Bank and TD Bank Rating Details

Customer service
1.4 (143 reviews)
1.2 (203 reviews)
Reviewer's quote

Customer service had no idea why and could not help other than to tell me to start over. This was the least of my problems. Once I finally got the account funded, I have been locked out of my account 4-5 times in about 4 months with no way to directly access my account and no explanation why this...

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...Customer service when called said 'too bad. Really!!!..

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Product or Service Quality
1.3 (120 reviews)
1.3 (171 reviews)
Reviewer's quote

...Same thing with customer service number. Talked again to the branch - they do not know!! They can help me apply for a mortgage, but after that the service disappears. Extremely unhelpful and uncaring..

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Called customer service for a copy of checking account statement that must of been loss in mail. Well after being on hold for 1/2 hour wait!! So a person came on and ask me multiple security questions ( which I had no problem with for sure) but then he tells me that there is technical difficulties...

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Website
1.6 (115 reviews)
1.6 (156 reviews)
Reviewer's quote

...You have to use their expressloanpay website and cannot use their banking website. I have gotten numerous calls from their collection department stating that i missed a payment in march. I called them 4 times to tell them that the payments were not going through...

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...many only had to click a button on a website to start the process. TD bank is solely protecting their interests at the expense of their loyal customers. Not only is the handling of this crazy given the technology available today but to make me wait 4 weeks to tell me im screwed is pathetic...

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Reliability
1.2 (110 reviews)
1.2 (167 reviews)
Reviewer's quote

1.Watch your portfolio or checking or savings account they are taking too many fees with out your knowledge.2.I'm a long time customer with two mortgage accounts for the past 20 years and one of the mortgage needs my insurance for the Condo which is covered by the Condo Association, by the way...

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TD Bank doesnt make enough money that they have to rob gift cardholders? So, I get two TD gift cards from fellow school employees when I retired. These people worked hard for their money and were kind enough to contribute towards my gift. Of course, I was most appreciative and decided to hold onto...

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BMO Harris Bank and TD Bank Pros and Cons

Pros
  • Local manager
  • When they were m and i
  • No pro
  • Employees at my local branch
  • Open 5 days
  • Long hours to customers
Cons
  • Customer service
  • Telephone assisstance
  • Unprofessional behavior
  • Cusomer service abilty to help just blows you off
  • Incompetence
  • Phone service

BMO Harris Bank and TD Bank Most Positive Reviews

Top rated reviews
5

I have a very positive opinion of these banks. I left a much larger bank after decades and signed with BMO several...

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5

Checks were stolen from my home and cashed at a TB branch. The signature on the check was obviously not mine (which...

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5

On or about April 10th my checking account was raided for >;;$19 K. That went so well on or about the 14th they trans...

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5

My name is Kysha Daye i got a letter from ssi letter i close my saving account it it ******4365 i did not know that you...

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BMO Harris Bank and TD Bank Most Critical Reviews

Lowest rated reviews
1

Went to this bank this morning and waited for service and they acted like we were invisible. The teller was showing...

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1

Overdraft fees. It's very likely that everyone here on Facebook has spent at least a couple of hours banging their head...

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1

My auto loan was late BMO repossessed my car on a Tuesday. I got to work Tuesday morning paid the amount due online...

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1

Got married and went in to change my name. *** working there didn't fill out proper paperwork and now I have a...

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BMO Harris Bank and TD Bank Latest Reviews

Recent published reviews
1

1.Watch your portfolio or checking or savings account they are taking too many fees with out your knowledge.
2.I'm a...

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No votes

I need to speak to a customer service person about an old account

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1.4

I think the excuses that customers get every time they call your bank are disgusting. I called to get a payoff on my tru...

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1

I am trying to dispute credit cards charges. I gave all the pertinent personal information required (i.e., social...

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BMO Harris Bank and TD Bank Products and Services

Most reviewed product and services
  • Bmo Harris Bank Checking Account (37 reviews)
  • Bmo Harris Bank Customer Care (25 reviews)
  • Bmo Harris Bank Auto Loan (23 reviews)
  • Td Bank Customer Care (74 reviews)
  • Td Bank Account (59 reviews)
  • Td Bank Banking Service (30 reviews)